Runaway!!! In June…read more2013, Greenergy Professional Services LLC replaced my homes 22 year-old oil furnace with a geothermal system that includes an oil backup. Oil is a backup and is only supposed to kick in if the outside temp drops below 10-15 degrees. Matt Bryant was the only Greenergy contact I've had for warranty issues. Greenergy has regularly (2-3 time/year) been contacted because of issues with the 5 ton Envision Water Furnace and Lennox 'Signature Series' fuel oil furnace that they installed. Past issues have range from faulty thermostats, the furnace using oil when the outside temp was 50 degrees, an oil leak that covered my utility room floor and an on-going problem with water all over my utility room floor. Each time an issue has arisen it's required Greenergy to make 2-3 trips to 'fix' it which means I've had to take off work each time to be there! The water issue has been an on/off issue for the entire 6 years I've had this system and usually seems to at its worst in the winter months and, it is not as simple as condensation like you'd expect from the AC. It is water, and lots of it, leaking all over floor that can't be contained by a simple hose to the floor drain. As best I can tell, it's dripping through the furnace unit. I'm afraid of mold/mildew developing in my house, being electrocuted or creating a fire hazard as water surrounds the furnace. I am unable to use my utility room. Since 1/29/19, I've been regularly trying to contact Matt for service. His voice mailbox is always full so leaving a message isn't an option. Neighbors that recommended Greenergy to me back in 2013 report the same lack of response for their annual maintenance ... so I know it's not just me that's being avoided. Calls to the office number don't generate a response either. He does NOT respond and I am understandably pissed!!! On 3/12/19 I contacted Cincinnati BBB. They called and told me Greenergy's local office is closed and has been moved to Nicholasville, KY south of Lexington. I understand this is warranty work for Greenergy and not part of their fee based service work which is most probably why I'm getting no response. Customer support has gone from terrible to non-existent over the past 2-3 years.

New furnace blowing circuit breaker multiple times;told nothing wrong. Second hvac contractor found…read moreheat exchanger with multiple charred(burnt) areas and emitting up to 105 ppm which homeowner was inhaling. Igniter went out and they "fixed";second HVAC contractor found 3 second delay for ignition of gas and homeowner was breathing gas fumes.

Honest company. Does excellent work in a timely fashion. Highly recommend. I've hired them for…read morespray foam, attic insulation, and concrete leveling. They did an awesome job on everything I've hired them for.

From the owner: Our business specializes in spray foam insulation services. However, we do offer batt and blow-in…read moreinsulation services in conjunction with spray foam. We also specialize in concrete lifting and leveling services. This past year we went back to our original roots of being a coatings contractor by adding several concrete coatings to compliment our lifting business!

This is an absolutely professional roofing company that does fantastic work. Justin (the owner) was…read moreon-site and following up before, during and after the job. Everyone was personable and polite while doing very difficult work. There is very high attention to detail and follow up after the job is done. They even came out the next day and swept the yard one more time to be sure there was nothing left behind. Roofing can be a nightmare for most homeowners because their failures have the potential to ruin a perfectly good house - so when doing work on it, the last thing you need is more stress from the roofing company. You won't get that from Peterson Roofing - you'll get top quality work, top quality service and the ability to breathe a sigh of relief because you hired true professionals. Thank you so much Peterson Roofing!

Peterson Roofing replaced my roof and three skylights today, and it was a delightful experience!…read moreTheir staff were friendly, and went out of their way to protect my flowers and plants from falling shingles and nails. The work was done quickly and well, and I highly recommend them.

Berry is professional and extremely knowledgeable. I work on a real estate team and we always…read morerecommend him to our clients when needed.

Thermospray spray of Lexington did an acoustic spray on our basement ceiling as a part of a larger…read morebasement remodel. The crew showed extreme negligence through failure to properly seal basement door resulting in large amounts of black dust infiltrating our duct work, covering our belongings in storage and putting respiratory sensitive child at risk. Additionally, they failed to properly cover our stairs resulting in the carpet being ruined. Finally, we were contracted through our GC for 3 inches of spray and we have significantly less. Barry has been unwilling, at this point, to adjust the cost of service/materials and pay for damages.

Made an appointment for a quotation. The representatives arrived quickly and assessed damages…read morethoroughly. Very responsive to emails and other forms of communication. Currently, I'm waiting for a scheduling appointment due to the backlog from the storm. I'll give an update once work is completed.

Bone Dry Roofing completed two separate jobs for me. First was to build a cricket adjoining the…read morechimney, because water was not draining off, between the roof and chimney wall. The second was to install three turbines on the roof to remove excessive attic heat in the summer. Both jobs were completed quickly, the crew was exceptionally trained to do the work and the price for both jobs, while not cheap, was certainly reasonable. Highly recommend.

Very responsive and professional. Explained what was needed to fix the water issue in my crawl…read morespace. Was able to get my job completed in an expedited manner. Highly recommend.

From the owner: Maintaining a safe, secure and moisture-free crawlspace is one of the most important parts of…read moreproperty maintenance. Affordable Crawlspace Repairs makes it easy to keep your crawlspace in excellent condition by providing cost-effective and reliable crawlspace repairs in Lexington, Somerset, KY and the surrounding areas. No matter what type of crawlspace issues you're dealing with, we can provide a lasting solution. Call now for more information about our crawlspace repair and waterproofing services.

This is my top go to for HVAC maintenance of older systems. The reps are knowledgeable, courteous,…read moreand determined to give great customer service.

Unsafe Generator Installation -- Months Without a Safe System…read moreSynergy Home installed my generator this April. From the start: wiring errors, repeated outages, and multiple service visits that never fixed the root problem. July: Water from a faulty conduit leaked into my electrical panel, causing a burning smell and clicking noises. Kentucky Utilities inspected, confirmed the danger, and shut off power to my home. Synergy restarted it -- but still missed the cause. Weeks later, Generac had me do a manual load test. It failed again with the same burning smell. Only then did Synergy send a different technician, who finally found the real issues: poorly stripped wiring, a broken seal from conduit torque, and water intrusion. After months of safety risks, outages, and stress, Synergy's "compensation" was only a 5-year service contract... meaning the same company that caused the unsafe installation expected me to trust them to maintain it. I cannot recommend them

As a participant in the WeCare Program through LG&E, I was…read moregrateful for every step (energy audit, coming to measure, scheduling the appointment, and RE-scheduling the appointment.) The gentlemen just left & I can say I enjoyed them & I'm grateful for their hard work.

After two attempts to get them to do the simple job they agreed to do, I gave up and finished it…read moremyself. Their lame excuses were inexcusable, and why I'm writing this. Use someone else.