Marge is professional, friendly,and extremely adept at tax preparation. We had to deal with…read moreoverseas taxes and she walked us through the process and handled all the paperwork! I cannot say enough good things about Marge. We are customers for life!!

They tell you when and how to spend your money! Customer service people act like it's THEIR money!read more

Superior National has got to be one of the worst banks out there! Charging over drafts because YOU…read morewaited to charge the account until AFTER there wasn't enough in there is a scheme if I've ever seen one! If I charge something that day you shouldn't wait 3 days to put it through, then blame me and say I'm not keeping track of my purchases. Then lie to get further charges because you say it'll all be reversed that day. So glad we're getting rid of them because Breakwater is great.

Searched for a credit union ATM while visiting the area. Imagine my surprise when this credit union…read morecharged $3 to get money from the credit union I belong to. I thought the whole purpose of credit unions is to not charge fees to other credit union members. Beware if you are expecting to not be a charged a fee here.

I just got a mortgage through Breakwater FCU. I could not have had a better experience. They were…read morefriendly, organized, efficient and fast. Holly Mattson did a fantastic job and took all the changes to my contract in stride. I want to thank them for everything!

I refinanced my home mortgage from 30 yr 4.50% to 15 yr 2.49% in 2021. Switching to Midwest…read more The ppl handling the loan where kinda ,not very good. It was like it was their first week on the job. Through emails there was a lot of stupid going on. One guy said that if my existing mortgage company dont reply to pay off amount , then I'd have to step in? Because they emailed them and didnt get a reply yet. THATS NOT MY JOB. They charge thousands to refinance and want me to do their grunt work? NO! Every question they answered was wrong or 2 different ppl had 2 total opposite answers. After the loan was switched ,my home insurance sent me a letter that my insurance wasnt paid and I was going to be canceled because my mortgage company didnt pay it. I called insurance company and Westfield paid all but 200.00 of my home insurance. Which was stupid. Why not pay it all correctly? So I had to call midwest. I also asked the widest agent if I can pay my mortgage at Genisys credit union who is affiliated with them where I got the rates from and learned about midwest . My mortgage statement bill has Genisys right on top of bill. The guy,I think Jason said " yes you sure can. So I wrote the check and took the statement up to Genisys to pay,the teller said " I'm sorry but you have to mail that in. We dont process payments here". WOW ,what a moron. So if you get a refinance/loan with Midwest dont trust everything they tell you. Some of the ppl there dont know and dont check answers before telling you things that you ask about.They just tell you anything. They also emailed me less than 24 hours before the lady was coming to my house to sign papers for closing that I had to pay my home owners insurance for whole year before we closed on loan. It wasnt due for a little over a month. WHY DIDN'T THEY tell me this at first? Why only email day before & me not call me ? Especially when I was closing on mortgage in less than 24 hours. Lucky I saw my emails that day.I dont check emails every day. I called and they agreed to roll it into loan. BUT STILL,why stress me out like that?

The quality of service is below average. They sent important paper with misspelled names and…read moreerrors, creating big headache for customers. They have ridiculous internal communication. One department say one thing, other dep. say opposite. They called and said they did not receive payment, other dept. said disregard that call we did receive payment. Suggesgion for banks, not to hire this contractor for financial services until they improve quality of their work.