I have gone multiple times to great clip for a quick haircut and each time it's been perfect! I absolutely have loved how Jen works with me and my needs! This last time I gave her complete trust and she was able to bring my hair back to being and feeling so healthy! I started recommending her to some of my coworkers too! Very excited to keep going back for more visits! read more

This review is based on an unacceptable, terrible experience, which involved, deceit, and someone who is mostly concerned with what time it is, making sure to shut down early, and it is a below average way to conduct oneself. I hope it was worth it to her. Whatever amazing glands apparently she had on 5 July superseded doing her job the right way. I like to keep records, and the pictures are right below. Management, please take note. I would want to know if I were in your shoes, as I am a manager/partner, and would not stand for this. FIRSTLY: I have the concrete data showing when I arrived, and that unfortunately, there is certainly one employee at this business who will lie right to your face. See my picture, which shows the arrival time, and the fact that she waited till I was there for a bit before saying it was closed. in addition, someone was right in the middle of a haircut when I got there. * She has a lot of nerve to lie straight to my face; not just one lie, but two lies that support her fake narrative. I'm just curious if she believes the things that are coming out of her mouth. * I would love management to look at this and send this woman to training on dealing with people and sticking to business procedures. She clearly needs extra training, along with a better attitude, and a friendlier disposition, given she is working with the public.. This woman, and I really wish I saw her name, flat out, said that the computers were off. in all of her rambling, she then says, "well, it's 7 o'clock now." YEAH, BECAUSE YOU WERE IN THE BACK WHEN I WALKED IN, THEN YOU WASYED TIME BY TALKING (in this case, the word talking is synonymous with lying) . * you burned a good few minutes with your BS and since you don't seem to be aware, time doesn't stop while we wait for you to make your way to the front and be dishonest and you're ridiculous explanation! So maybe save that for a sucker because I'm not that guy! Even better, don't take advantage of people! That's low. Regarding Computer Being Off ---- 1.) POOR SERVICE #1: Well, that's interesting because that WOULD HAVE MEANT (if she hadn't lied) that she shut down BEFORE closing time) AND someone was in the earlier part of their haircut. Now how does that work with the computer supposedly off? Put cash out? Venmo? 3.) I FLAT OUT SAW THAT THEY WERE NOT TURNED OFF. I HAPPEN TO BE VERY PERCEPTIVE, AS A PROGRAMMER AND NETWORK ADMIN. 4.) WHAT YOU DID - it's what upstanding persons call A BOLDFACE LIE! ***As a matter of fact, shame on you!*** ***Karma (& hopefully ur bosses will deal w/ you)*** *IMPORTANT DETAILS* I've been in there many times, and here is What I was told when I try to come in Without making an appointment: *********** * If you are on the list (I ABSOLUTELY was), and you get there before closing time (I certainly did), then they will honor your appointment.*********** *********** - I got there within a couple minutes of when it told me to get there AND said that 'YOU MIGHT NEED TO WAIT WHEN YOU ARRIVE' (apparently, my time is not valuable and I get to wait) - there was actually someone in the early stage of a haircut, look like they started maybe a minute before, and that stylus did NOT that junk., BIGGEST INSULT: - Just out of courtesy, I had $50 out and told her I wanted to get that to her just to be kind **SILVER LINING: SHE DID NOT DESERVE MY $50 WHICH I EARNED *NOT BY CUTTING CORNERS & BEING DECEITFUL!* SHE WAS GETTING IT BU FOLLOWING POLICIES I HAD BEEN INFORMED OF... AKA JUST DOING HER JOB. KEEP IN MIND: This review is for one woman who ruined it, because that's really all it takes! She flat out did not tell the truth by claiming the computers were off. Was beyond insulting for her to tell me that it was after closing time, as you can see from my location tracker, I was absolutely there before it was closed and had to wait for her, hidden in the back to slowly walk forward. I finally unfortunately found the weak link and the reason the store is RATED 3 STARS - 3 out of 5 is a 60% D- in school. For the manager or owner, watch out for the ones sending customers running and closing early because that is technically wage theft.. I want to reiterate that there are great stylists who do work! Just make sure you get those ones and not this lady, read more

Great Clips - The hard data time stamped on when I got there. Exposes the lying employee. - Hair Salons Near Me - Yuba City, California

My husband and I went in on Tuesday for a haircut. Went there a long time ago and our hairdresser was healing from surgery so decided to go for a cut. I think the girl I got was very new to the business and I should have waited. This has got to be the worst cut I've ever had. She was supposed to layer the back and that was not done. My left side is about half an inch longer than the right side all over. It is my fault for not checking it better but I had been in the chair for awhile and was ready to go. Nothing was blended in just chopped. I did leave a tip but that was before I could see what she had done. I don't think I will be going back. read more

My great-grandson and I both went to Great Clips on New Year's Eve. We were walk-ins and the wait was around 3 minutes. He had Yolanda and I had Suzanne. I would highly recommend either one of them. They listened to what we wanted and went slow and easy, not to take too much off. Then if I wanted it shorter, they could accommodate. I love the way they both turned out and feels so much better. Happy New Year everyone. read more

Great Clips - My haircut. - Hair Salons Near Me - Yuba City, California

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I thought, a few months ago, I had found the perfect place to take my 85 year old mother to get her hair cut. My Mom liked when Amanda cut her hair and because of Mom's dementia we try to stay consistent with who she sees. First, the online check in is for the convenience of the staff...definitely not for the customer. I'm unable to actually call in to make an appointment with a specific person. I was told I could only know what days Amanda worked. I explained that my Mom was elderly, had dementia and can really only sit in her wheelchair for a certain period of time or it starts to become painful. No assistance whatsoever. I "checked in" online on one of Amanda's work days and was told there was 0 minutes waiting time. When we got there 15 mins later we were the first name on the list, but then informed was that everyone was in a meeting. Estimated wait time 20 mins. If everyone was in a meeting....why allow for online check ins with a 0 min wait? Mom really wanted her hair cut so we waited. We watched the screen rack up a waiting time that bounced between 45-60 minutes. When I informed the staff person at the desk that my Mom really needed to see Amanda and that she was starting to feel uncomfortable and confused. I was told it would be another 20 mins. We had already been there 45 mins. My Mom just shook her head and said she wanted to go home. I will never take my Mom there again nor will I ever recommend this business. They were completely lacking in understanding, compassion and professionalism. read more

Went yesterday, lady messed up my sons hair .. shaved in the front and left weird lines. Good thing used to be that they accepted coupons - they no longer do that. I don't think I'd be going back, weird customer service nice and rude at the same time. read more

Went here the other day despite my better judgement due to the other reviews. But I took a chance and I regret it. I asked for a trim and she cut off nearly two inches. My hair was only shoulder length to begin with so that's a big difference. The layers are choppy and there is zero blending. I've been wearing my hair curly and now it's impossible. It's probably the worst haircut I've ever had. I now have to get it fixed and will probably have to lose more length and I've been trying to grow it out. Never again. read more

Worse experience ever! The ladies there are not experience one bit, well at least the ones my husband and son went to. When my husband haircut was done he had patches of long hair. The lady did fix with no problem. The one my son went to left his hair long. When I asked if she can fade it out shorter, she had such an attitude. Still wasn't able to fix it. Was rolling her eyes the whole time. When I asked her if she knows how to fade she stated she had many years experience. I doubt that. Still paid for the horrible hair cuts. Very disappointing great clips. Never experience this at any other locations. read more

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If i were able to give his -stars i would i went for a hair cut on a Sunday... worst decision ever a stylist named Monica messed up my hair and when explained that i didnt not want a part of my hair cut she cut it anyways i was so upset how everything went i did not like the service and Monica attitude was horrible she should be working in customer service or in a hair salon at all read more

It was my first time; I believe the next cut will be right on the money. They take good care of you but get the job done in a timely manner. I would recommend. read more

This is the Christmas haircut I received. Not happy at all. The hair line around my ears don't match. She took off way too much hair on one side. Probably to cover up another mistake. Now I get to look like a goof ball for Christmas. I didn't notice until I got home unfortunately. read more

Great Clips - Hair Salons Near Me - Yuba City, California

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Terrible service. I asked for a trim and the girl cut off over 8 inches. She didn't listen to anything I asked for and my hair is extremely uneven and short. When I told her it wasn't what I wanted she told me it was what looked best. I also got bangs that I didn't ask for as well. Don't waste your time just spend the extra money to go to a real salon. My friend went with me and she asked for an inch off and they cut off 5 inches from her hair as well. She completely disregarded everything we said and did whatever she wanted. Extremely unprofessional read more

Great Clips - Before - Hair Salons Near Me - Yuba City, California

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I stopped by for a haircut. The haircut turned out ok. It was a total of $21 so I made it $25. Not a terrific tip I suppose but I wasn't wow'd. Checking my bank statement later that same day, I found they withdrew $30 total. Without approval the lady just gave herself almost a 50 percent tip. To me, that's stealing. And quite a raise for herself. Now, I correct yelp reviews for businesses. In this case however I won't be offering those services.. and I hope whoever reads this doesn't risk it. I will update this as soon as I speak to the store Manager. read more

Had a less than impressive experience with Great Clips today. I got there just as they opened at 10 am. Went inside and checked in. I was told the wait would be about 20 minutes and she would call me when it was my turn. Because of the Covid I couldn't wait inside, so went out and sat in my truck. After 30 minutes I went back in and asked the same girl how much longer. She wasn't willing to tell me other than as soon as she finished with her current customer and they cleaned up I would be next. I went back out and waited a few more minutes before finally giving up and leaving. It's now been 2-1/2 hours and no phone call. Too bad I can't give them less than 1 star. "Great Clips"? Not so much. I won't be back. read more

This is my first time at this great clips and my gal was awesome. I took about 6 inches off my hair. I was really nervous and she did a great job. She made sure I was comfortable through the entire process with how much length with being removed. read more

This place is a joke. I've came and left with hair that needs fixing. Now I'll have to go somewhere else to fix this mess. They speak with knowledge but don't know what they are doing. read more

I took my son to get his haircut at the Yuba City location. I thought when we got to the salon it would be in and out since there was only one person getting a haircut. my son asked for a low fade, what he got wasn't a low fade. don't get me wrong the haircut turned out fine. However, it wasn't what was asked for. My son is only ten and didn't have to heart to tell the stylist that he didn't like it. He told me once I got home and so I called them and told them my son wasn't satisfied. All they could say was there was nothing they can do as I heard the stylist in the background stating "he got exactly what he asked for." Maybe a mark down on the next haircut would have been alright. read more

Wasn't the worst haircut I've ever gotten but definitely not a great one either. I needed a haircut desperately, it had been about a year. I wasn't sure if I had enough length too donate. She measured it and said I had just enough... i wanted a longer slightly layered aline that didn't go high enough too shave the back of my neck. What I got was a hacked mess... i have thick hair and always get it thinned one side of my head is overly thinned and all chopped up and the other has no layers and not thinned. Looks bad when I straighten it. Thankfully there's enough to curl and that's the only way it looks half way decent. As I sat there she just kept cutting and cutting I started to get worried.. this was not a longer aline at all but very short aline in the back and way to long and messed up in the front. I can wait for it to grow out so I can get it fixed... i wish I would have waited and paid more, gotten something better don't waste your time here. read more

Hanna does a great job, really knows how to give a good fade , she's patient asks a lot of questions to give you the best haircut possible, If you want a great haircut she's the one to go too. read more

I had my hair cut by Natalie on senior day on Tuesday. I have REALLY long hair. She cut layers for me and it is the BEST hair cut I have had! Thanks you Natalie! My hair feels full and healthy now. read more

Trying to get a haircut show up that location and they tell me I must check in online first. I don't have an account also no phone with me so I have to leave go home set up an account just to check in and get a haircut. I asked if they could read more

I don't get the negative reviews. My previous establishment treated me less than professionally, so I gave Great Clips a shot. I'm happy with my haircut, and I will be returning. read more

My son doesn't require anything fancy when it comes to getting his hair cut & this place is great. He likes it here & what he likes I like! Check in online if you come to avoid the wait. Staff is always friendly & great. This is our place to get a quick hair cu read more

Absolutely the worst customer service and haircut I have ever received. I'm used to a barber shop, where I am going now to get this cut fixed. Attitude and horrible atmosphere. Not at all like I thought it would be. Sorry but smile, talk and interact while cutting hair. I will never return. read more

inconsistent. i went and got an amazing haircut from one of the girls who has a chair on the right, 8 weeks later went back (a week ago) i went back ans because of online check in got a different girl, i told her i am always trying to grow out my hair. she took the top part and gave me one solid hacked layer and cut off way more than i asked. just frustrating because it'll take a lot of time to fix and she seemed to not care about my answers to her questions. read more

Worst service I ever received in my life. I would give them a zero if I could. Checked in online. Then I get here and Im not in their system. Told its a corporate policy that after 45 minutes it gets pulled. Online check in should of stated that. Then I get told I am now a walk-in, and I will gave to wait up to an hour. I would highly suggest that if anyone could go to a different place other than great clips you would be better off. Didnt even get an apology from the staff. They acted like they could care less. PEOPLE DONT GO THERE. read more

I just took my 12 year old son here and he has a lot of hair it's very thick and he's very specific with his hair. The hair dresser did excellent, his hair looks just the way he wanted it and it's very even on all sides. He wants to keep returning. They have great prices too! read more

If I could give this place no stars I would. First the wait was ridiculous there were only 3 stylists working. This is the worst haircut my son has ever received. There's a big chunk missing out of the side of his head, she didn't fade at all and when cutting with scissors she cut straight across so my son has lines on top of his head. read more

Beware Staff does not listen to your desire had to go back to bald. Thought we were clear on thining my hair out I asked what number she thought it was. I made it clear I wanted it to be thin out by scissors but they just didn't listen. They went ahead and used clippers to #6 then thinned it out. My head looked like a cheese ball. The heck with it cut all off if it's not want I wanted. Then I get a stupid look when I asked if they know how to fade. I should of asked a bunch of questions during my hair cut. every time I go in there it's a diffrent crew that does not build customer relationship with a specific barber. I'm done with the chain hair cut places I'm back to a little hole in the wall barber who cares about their clients. As for this place it gets a negative star but I can't do that I wish I could yelp let me give them negative stars this place sucks. read more

I've taken my son here 3 times and each time the girls are extremely rude and have horrible customer service. They are also inexperienced and have to keep stopping to ask for help. I will never go back. read more

Awesome staff and never a bad wait if you check in online. Claudia and Monica do a fantastic job and the value is exceptional.

Being new to the area I do not have a regular stylist so I went to Great Clips in Yuba City on 12/8/15 around 10 a.m. BIG mistake - I haven't had a haircut this horrible since I was 8 yrs old and my mother took me to a barber shop rather than a salon. The stylist asked me at least 7 questions about how to cut my hair. She had the other stylist, Claudia, check her work (l knew things were not going well then). She corrected the uneven cut but my stylist continue to cut my hair. I have a layered cut which I wanted but the layers are shorter on one side and do not blend in when blown dry. Stylist asked if I wanted her to blow dry my hair and I said yes please. She "dried" my hair for less than 10 seconds leaving me to run my errands with a wet, lousy haircut. I miss my awesome hairdresser I had for 12 years before moving to CA. Never again. read more

I will never take my son to this location ever again! First off we waited for about 40 minutes. Then, the girl starts cutting his hair and decides that she won't continue cutting his hair because he's crying and to come back to finish the haircut, leaving his hair uneven and patchy, to the point that I had to put a hat because how horrible it was. She still ends up charging us full price and assuring us that we wouldn't be charged twice. When I took him back, she's not there and the person there tells me that I have to pay full price again! After arguing for about 15 mins she tells me she will do it this time for free. She starts cutting his hair and since she keeps messing up she ends up cutting it extremely short and leaves patches around the ears. In the end she still had the courage to charge me half price and state that I'm lucky because she found a coupon. I will never go back to this location! They do a very poor job and have horrible customer service. read more

Horrible, The stylist screwed up both my haircut and my sons. Worst haircut I have ever had. Could not do a fade at all. Very poor work with the scissors. She should not be on the floor performing haircuts. I would have rather waited for someone who knew what they were doing. She should have said something if she did not know how to perform the haircut. Absolutely the god awful worst. Now to go somewhere else and see if they can fix this disaster. read more

Dont waste your time or money here. Plus there is always a long wait. Some girls in there are actually very kind. The girl name Summer has a very bad attitude and is very unprofessional. I don't see how she even has a job with her miserable self. read more

Awesome hair cuts, great price and very friendly staff! Always go to Great Clips! They always have good sales going on an quick service in and out read more

I have only gotten my hair cut at this locations. I had good experiences until this last time I went in. There were three young ladies who were working. They were all talking to each other very loudly about all their clients. They were judge mental and VERY rude. They were more focus on the gossip than their clients. I waited 30 mins for them to check me in. After 2 hours I walked out and I never plan on going there again. I'm only giving them 3 stars because of the past good experiences. read more

Update: next day: man this haircut pisses me off now. I decided to style it but its really f-up. Cant even do anything with it. This is sad. Its actually worst than i though. Im going to cut it down to 1 and start new. How do they hire these people. Its worst than the haircut i would get it the military. Sad part is i always tip. Yea. Never going here again. This review is for any men that cares about their haircut and or beard. Its had been 2 weeks since my last cut and i just wanted a cut. I normally go to the barber shop next to La Superior market on bridge st. But i did want to wait or set up an appointment. I just wanted this hair cut and wasnt really picky. My stylist here smelled of cigarettes. She was nice though. Ive been here before for this same purpose. To cut the hair enough for me to go to my regular shop the following week. Not this time. Now im gonna either have to cut it down to 1 or idk. My hair was about 6+inches long and somewhat curly. So i asked for: cut the top at least 1/2 off the top, a fade on the sides from 1, and a parting line cut( since i do a comb over. I came with a come over). What i got was: top cut short(3") and the sides cut 1 all the way to the top to look like a mohawk. Wow! Basically a very high military high and tight. Ive read a review here or on google from a women stating here husband was given the same cut. So if you value you hair stay away from the arab or east Indian looking stylist. As for me i just wanted this hair off so im not angry. Ill just skip this place even for my "i dont care cut". Also i got the worst beard trim. I wanted to even it out. That would have gotten me angry but i need to shave it for a job in a few days. Also its $15 here while the place i regularly go to cost $20. So i rather spend $5 more and get a great cut without any disappointments. read more

Will never come back! Stylist was rude and insulting. Never smiled, and spent the whole time she was cutting my hair criticising the texture and volume of my hair. Would give zero stars if I could... read more

The worst haircut I have EVER gotten! I was very clear that I wanted a "trim". I had long hair on top and short on the sides. What I left with was more like a scalping! My bangs were hacked off at 3/4" long! The rest of my hair is longer and uneven. 2 months of growing my hair in lost in 4 minutes! The fastest, worst haircut ever. I left the store with tears in my eyes. DON'T GO HERE!!! Best response by the butcher: "Well maybe if you just push this part down... Oh, no. When it's gone, it's gone" read more