IM SO HAPPY WITH MY HAIR! Jen is the coolest person ever,…read moreknew exactly what I wanted and was so knowledgeable-- we did her signature layers!! I had such a blast at my haircut appointment and my hair is stunningggg.

Ask for IKaya. She's sunshine to your busy days at Mayo. It's been a long week and I needed the…read morebreak.

I don't know how much experience Jess has with Asian men's haircut, but this is the best one I have…read moreever had since moving to Rochester. She is very friendly and professional. No wonder she is so highly rated on Yelp. Will definitely return.

My mousey grey hair had to go, I've lived with it too long and with spring coming I decided it was…read moretime for a change, I spotted her salon going by Century and had heard good things. So happy with the results, Jessica is my new hair stylist from now on.

I had a great experience with my hairstylist Norah! She was efficient, friendly, and when I asked…read morefor her to take off another inch when she was close to done she had no problem doing so. The salon is nice and cute inside. Also very reasonably priced. Highly recommend to anyone looking for a haircut in Rochester.

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

Tried out Sola salon today for a woman's hair cut. I was very pleased with the environment and how…read morepleasant the salon was. I waited for my appointment time on a chair right outside of her studio. My specialist was Alysha in salon 31 whom was friendly and knew what she was doing. She washed and then dried my hair with a warm towel, and proceeded to give me a pixie cut which is just what I wanted. Now I feel much more comfortable with my hair.

Rain is awesome. She's been doing my nails for years now. I followed her here. Love the concept of…read morethis place, each beautician rents out their own space and work solo.

I would highly recommend this salon! Amber C was my nail tech and she is the first one to ever…read moremake my nails the way I wanted them. she gets super close to the cuticle and my set looks awesome. she took her time and is passionate about what she does!

Went in for false eyelash application. Website says $10. I get to the counter to checkout and they…read moresay total is $22! I state the website says 10. They said it is TWELVE for the application and TEN for the actual false lashes! I stated the website was wrong. I informed them that in no place did the website state the cost of lash was not included. They did not understand the significance of this deceptive pricing Onto the actual application, she seemed like a beginner. She did not trim the length of the lash. She really struggled to apply. I was patient, knowing the reason I was there was because I would struggle to do it myself, but when I get into the car and the inner corners are already lifting...it is rather ridiculous. And she got lash glue all over my face lol, when she used micellar water to remove, she also removed my makeup in the process and didn't offer to reapply any powder with the aveda makeup station 10 feet away. I didn't ask, she didn't offer. Disappointing customer experience in not being heard regarding changes needed to the website and in poorly trained employees.

I waited 20 minutes to get in the chair Hairdresser was ver exact, pleasant, haircut took about…read morean hour

I like the "spa" side of things - Erica is an AMAZING aesthetician. I come about weekly for…read morevarious waxing (which is magically painless when she does it) and I have enjoyed her specialized facial tailored to my skin type. I'll go a long distance to get good quality services, but I won't be getting my hair done here again. I like Aveda products and scalp massages during shampooing. Why I won't come back for my cut/colors though is the lack of customer service I received on the salon side of things. After returning 3-4 times and being happy with the stylist I had found a good rapport with, I called to ask if I could move my upcoming appointment sooner. I learned that she had left the salon and moved away. Fine, people move, but I asked "if I showed up for my appointment in 2 weeks would anyone have warned me?" And no one had a good answer. They accommodated me then and I tried a new stylist, and she realized the first one hadn't been writing the various color shades I'd been trying during the year. She did a great job and blended my highlights naturally. Great. New stylist that I'll be happy with. Right? Wrong! Remember how I said I come to see Erica weekly? Well this stylist sees me every time and when I say hi, she just stares blankly as if she hasn't ever seen me before. I tried 3 times to get a bang trim with her, and it could never be worked in. I'm not sure, but I'm betting it would not have been complimentary. All other salons I've gone to over the years say "come on in whenever you need a bang trim and they're free; and if I'm not here, any of the stylists can do it for you". There seems to be way too many hair stylists and there seems to be high stylist turnover. I got lucky at another salon in town, thankfully. With better prices too. I'll drive to see Erica - but I'll get my hair done elsewhere.

Best cut and style and hair color I have had in years. Any is very personable and a terrific…read morestylist. Can't wait for my next appointment.

I have never had a stylist who knew how to cut curly hair. They did. great job and thank you. The…read moresalon is clean and nicely decorated. The stylist was kind and really listened to me.

The people are very nice but I had to go back twice and so did my daughter. I had Rebecca the first…read moretime, she didn't ask me what I wanted I had scheduled a diva cut but didn't know if I wanted that and I told her that. She cut WAY too much off (about 6 inches), it was not good, I just wanted a trim.Very not youthful look when that's what I was tryin to go for. When she started the diva curl cut I realized quickly it was not what I wanted so I started asking her questions about different techniques and what other stylists had done in the past for my hair that had worked. She didn't really understand what I was trying to say and basically said that she didn't do that. We just moved here from another state. My daughter got Kathy and wasn't happy with her cut, so we went back. Kathy did the cut that she wanted, until we discovered that the bangs were way to short once she washed the curls out and it is very uneven, she and I have both had to trim parts to fix our haircuts. Before we realized my daughters hair was uneven I went back and saw Kathy. I asked for a long "v" shaped shag cut, with what hair I had left that was down to the small of my back, now at mid back length. Kathy gave me more of a classic shag and now my hair is shoulder length with bangs that are about 4 inches shorter than I wanted. I debated on whether or not to do this review. I have cried a few times, I told them my fears of getting my hair chopped off. When I saw that Kathy & Rebecca in both instances were not listening to me at all because they cut WAY too much off I just felt sick and said, well I guess I can just grow out my color in order to change it from black to natural because I have been coloring my hair for years. It took me 5 years to get my hair to my waist because of other stylists that didn't listen or were incompetent. I had told the ladies on the phone this before I came in. My anxiety was warranted and now my daughter and I are stuck with haircuts we both do not like and spent about $200. Still upset. Oh and also Kathy cut my hair uneven and very thick in sections and I was told that she didn't thin out hair. Rebecca also told me that she couldn't cut my hair a certain way after I showed her a photo of what I wanted. I know this is long winded but we are not returning and we would not recommend this salon. Both ladies we feel did not listen, didn't care and do not stay up to date on new techniques. Very very disappointed, it felt like they didn't know what they were doing honestly. I was reassured several times via phone calls that they all know what they are doing and have years and years of experience, it didn't show because of the lack of communication and not caring on their part. Ask more questions and listen!!

So this review is for the place specifically as a hair salon. Haven't had anything else done there…read moreso can't comment on nails etc. But wow - what a setup! First off, I love the layout. There's a bar area where you can drink a cup of coffee (thank you Lord) while you get foiled, with magazines and a TV, and it's open and warm into the rest of the salon. Then the decor is great too, modern but colorful and interesting. Great for getting those creative juices flowing during your biannual hair-must-change-drastically crisis! Which brings me to the true gem of this place. Erica. She is actually an artist with hair and she'll be straight up with you about what ideas are good ideas and what ideas are not so good. I've pulled out pictures of the general idea I've had, and she's talked through with me what we can do and what to expect - and if she can't do an excellent job with it, she won't. Full stop. I've shown for a 2h appointment before with an idea that would take 2 at a rush and 3 to be perfect, and she actually had me reschedule (just did a quick cut) so she could give it the time and attention it would need. The colors look GREAT. I stay, if obviously not "natural," at least within the range of natural for the purposes of professionalism at my job, and she manages to bring out all the highs and lows and depths I never knew my relatively thin hair could achieve!! I've sent several friends and coworkers her way which is the ultimate positive review. You want a color whiz, head to Erica. She'll deliver, and keep you relaxed and engaged while she does it!

I strayed from my fav nail salon because I needed something close to my work. From my previous…read moreexperience I should have known better but I was willing to give them a second chance. My tech was very nice...but that is the only good thing I have to say. I know better now....

I love getting my haircut with them! I've been to another one in town and enjoyed it there too but…read moreI definitely want to keep coming to this one specifically. I've had Claire as my stylist and she is so wonderful. She captures how I want my hair to be so beautifully.

I had my hair cut twice by Cheryl and she is my favorite stylist. She was very personable and very…read moreefficient and skilled. I highly recommend her. I am hoping to get an appointment with her Mon Dec 22nd around 11 am.