My uncle has been a customer in this salon in Leesville, SC, for about 4 years. Olivia is awesome and she knows how to cut cowlicks. On Friday, July 12, he went to the salon to get his hair cut. When he arrived, Olivia wasn't there but a woman he had never met before was there. He was not able to get her name but she is a new hire, is heavy set, with brown greasy hair. When he asked for Olivia, this woman abruptly told him to leave. He was taken aback. He said he had an appointment, but she said Olivia wasn't there and again told him to leave. He did. He then called the salon on Saturday and this woman answered. He asked if Olivia was working and she said "no," and hung up the phone. Had it been me, I would have sent an email like this immediately, and never gone back again. But he has had such a hard time finding someone who could cut his hair well in the past, he went back again yesterday, Wednesday July 17. When he walked in, the woman and Olivia were both there. The woman told him SHE was going to cut his hair. He explained that he had come in to have Olivia cut his hair. And that Olivia had been cutting his hair for 4 years. The woman said it was her turn and either she was cutting his hair or he had to leave. Olivia sat there with tears in her eyes but didn't say anything. The woman angrily told my uncle to "get out and if he didn't leave she would have someone physically remove him from the salon." He left in shock. This behavior is obviously completely unacceptable in any service business. If this woman continues to work at your salon, you will lose more than this one customer. I hope Great Clips will address this situation. If not, I hope Olivia will find a new salon where customers can come and not be subjected to abuse. read more

They have no idea what they are doing. There were three girls/ladies two of which were in training and while I sat there for well over 35 minutes opposed to my 11 minute promised wait, I watched two different people very unhappy with the way that they cut their hair as well as the time it took. I have short hair and asked for a pixie cut. What I got was a crewcut the kind you would get for basic training in the military! Needless to say I was not happy and I will not be returning anytime soon! I understand is a cheap chain and I had to take a risk. I took that risk and now you don't have to. Find a different place to get your haircut read more

I wish I had taken a photo of the chit-chatting going on, time and time again. They spend more time talking then working. The lady there is rude and literally watch me wait and wait for even a hello or check in. Nope, she stood in the back TALKING to her bff and would look over at me . I finally walked out!! The heavier set girl had told me last time that I need to be educated on haircuts. If i knew how to cut hair I wouldn't have to go, there. My husband has had trouble with long waits too, while they talk, talk, talk and ignore customers. read more

Well, if you don't have anything important happening that you need to have your hair cut from Monday -Thursday morning when they decide to open the doors, then this is definitely the place you might want to go. They actually do a nice job, when they work. Otherwise, you definitely need to have a backup stylist if you can't wait until they decide to work, but the Great Clips stores outside the area of Batesburg Leesville seems to be open and staying busy. But who wants to drive 45 minutes just to get their hair cut, if they don't need anything that can't be picked up from the Walmart at home? read more