I had a very disappointing hair styling session with this specific location.
I had called this location a day before I came in to check on times and had asked if they had anyone that could do updos. The receptionist had said yes to updos and that I didn't need to make an appointment and I could walk in. I thought this was amazing and headed over the next day.
I came early to double check the location and I saw an employee walking up to the door. I asked her if the store opened up at 10am and she said yes. I told here that I had called the other day and the lady on the phone said I could come in with no appointment for an updo. The employee was shocked and said that we don't do updos even thought it is listed as a service. She said that the receptionist doesn't know what they provide for a service. She then said she would check with the two other girls coming in but she doubted they could do an updo.
I called back at opening and she said that they had one girl who could do updos. I came back and showed the updo I wanted (I had multiple angles of the hair style, very loose, messy updo with twists leading the the back).
Right away I was doubting her hair styling. She didn't use heat protectant. She was extremely rough and ended up scrapping my scalp with the bobby pins multiple times, and I mention it to her and she corrected me and said she was "pulling" but no, she was scraping. She kept pulling my hair tight and not loose as I requested. She finished and I was highly discouraged and upset with the results.
She said she could change it and the other employee said that all I wanted was it "pulled back" which is not what I had said. I left and had a friend fix it. She had said that the teasing wasn't even smoothed out in the back and there was a rats nest in the back.
I am disappointed with this business. I would have appreciated if they were honest and told me they could not provide an updo service for me. I think it would beneficial if they communicate with the receptionist what the hair dressers can and cannot do for a service.
I don't doubt that they could provide a simple hair cut but when it comes to hair styling, they lack greatly in this department.
Definitely will not be coming back here again. read more