I went in there last minute and Desiree was wonderful. She did a great job shaping my hair and layering it. She was friendly and I will definitely be a returning customer! read more

Never again. I've had 3 cuts at great clips and all of them were bad. Two of the "stylists" don't know what an inch looks like. The third one doesn't know what a straight line is. And one apparently thinks "feathering" is the same as "layering." read more

I was worried to try a new hairstylist, but I badly needed a cut so I took a chance. I did not expect to receive one of the best haircuts of my life from the kindest woman. Tara really saw my vision and helped me to figure out what would be best for my wave type. I look so good and learned so much, thank you! read more

Great Clips 530 Sutton Way Grass Valley, CA 95945 I'd been to this salon for several years, but yesterday I checked in online at GreatClips Glenbrook Plaza Grass Valley, on Tuesday morning, I showed up just as I was #1 on the list (there were 4 names). There was no one else waiting when I entered. I was greeted by the two stylists there (woman and a man whose name I didn't get), the man checked me in, and I asked that woman cut my hair, as she had done so in the past and did a great job. Both stylists finished at about the same time, after they cleaned up, the man told woman that i was next and had asked for her, and he took the #2 on the list. Without any comment to me, the woman went over to another man waiting and took him as her next customer. I was first on the list, I showed up early, when I showed up there was no one else waiting... I got up and without any comment walker slowly out the door, i had an appt to get to, but i still had time to get my hair cut, if it was done then, i actually found another salon on my way to the appointment, and was able to walk in and get my cutting, and still make my appt...the new salon, did a great job, and i will probably go back to it for my next cutting.. I will not go back to Glenbrook Plaza Grass Valley again. read more

If you want to be mistreated, and ignored on how you want your hair cut then come to this location on Sutton Way. It's convenient for me so I have come here for years but the last straw was sighing in on line with a 28 minute wait time. I then walked in with 4 minutes to go, and after 20 minutes of waiting (a total of about 40 minutes the only male haircutter calls out another name and he laughs when I politely said was told by another stylist I was next a good 15 minutes ago. So I just turned around walked out haven waisted almost and hour of my day. You get what you pay for, and even the 20 plus dollars (plus the $8-10 tip I leave) is far far to much. read more

No. Was going to take my fist chance on GC. Called for appointment but message said employees were focusing on cuts and would not be answering the phone or returning calls to 'just go to the store during business hours' for service. I did, to learn folks who make appointments online have priority- online appointments? I was told I'd be after a gentleman, an hour later and seeing him leave a woman was taken, i nicely said i believed I was next. I was told she was a redo for a bad cut done there a couple days before. Then I was told there were 4 more people, online apps, before me. I'm sorry- poor customer service in a salon normally equals crappy cuts as well, not taking that chance. You've been warned. read more

They fit in my 3-year-old son and me with no notice, had us both finished in 30 minutes, and the haircuts are great. Couldn't be happier. Nice, friendly and competent stylists! read more

A man cut my hair about a month ago. It was the best haircut I've had in years. I don't remember his name but I hoped to randomly get him to cut my hair again. Too bad it doesn't work that way there. read more

Took my daughters here a few times and each time the girls knew exactly what they wanted, showed the stylist what they wanted, and got something completely different. My daughter asked for her long hair to be trimmed to her shoulders and showed them a picture of what she wanted. They butchered her hair and it is now 4" short of her shoulders. We won't be going back. read more

Great Clips - "Shoulder length" haircut... - Hair Salons Near Me - Grass Valley, California

In this modern age world, what is it that makes us be a part of marketing world as a customer?? Is it because of different marketing strategies that businesses perform in order to attract more customers or is it the service they provide? We, as a customer, see it from different perspectives. In order to connect with us, we need to be pursued gently like making us feeling relaxed. And we also, care about our expenses too. I am a regular customer of Great Clips. As money-wise in here, affordable! Customer service: people friendly. Presentation of the place: Neat&Clean. Employee presentation: Modern classy. Overall, you can get a nice haircut of your choice when you go there and might even like spending time in there. ***You never know unless you try it*** read more

Lexy is the best ever! She listens to me and cuts my hair so perfect every time! She's a hair magician and I won't go to anyone else!

I recommend that for women - stay away. Two days ago I received the worst hair cut in my life. I had a simple request, my hair which is all one length was too long. I wanted about 4 inches trimmed off. Always when I receive this type of cut my hair has been clipped up in layered sections to be trimmed. When the lowest layer is trimmed, then the next layer is released and trimmed to match the length until all has been trimmed. Well, at Great Clips this didn't happen. It was wam bam thank you ma'am we are done. No more than 5 minutes. I looked and noted to the "stylist" that it was longer on one side. She denied this. I looked again and repeated myself. Still a denial. I paid and left, never to return. I need at wait about a month before I can go someplace decent to have it recut decently. read more

No Skill, untalented, unprofessional stylist. Very disappointed with the hair cuts I've had at great clips I don't know why I keep giving them a chance. Please save your money don't go to great clips if you want to look fresh. read more

I got a great haircut this past week! My stylist was experienced and gracious. She was efficient and very nice. Will be happy to go back next time I need a cut! read more

Went to Great Clips on Freeman(?), anyway it was the worst experience I've ever had. I asked for a trim and wash, thinking it shouldn't be too complicated. I don't know what kind of shampoo they used, but it left my hair like straw. I asked for an inch off and go through a clean up long layers. She lopped off a couple of inches, and made two snips to the layers. It looked like I put a bowl on my head. I guess you get what you pay for. Katrina is not going to make, she was not friendly to the point of being rude. Never again! I'll go back to a real beauty salon. read more

Checkin online or you have to wait for everyone else. Why bother accepting walkins. Two women taking care if 8 people. Maybe mention that when i arrive that i would still be sitting here an hour later. Thanks that would have been helpful when your sign said walk-ins. Should say walkin and wait. Sitting here an hour and people keep checkin pumping us down the line. This place used to be quick. Waste of time. Book an appt at a local barber. Maybe also have a line for appts and a line for walkin. Just pisses a lot of people off read more

Great Clips Grass Valley is awesome and was needed! The staff here is so friendly. Even with several people waiting it only took a few minutes before I was getting my hair cut. The stylist was attentive and cut my hair perfectly! She told me about some good products to use and I couldn't resist buying some! Yay Great Clips! I'll be back! read more

Great Clips - Great Clips Grass Valley is beyond great!! Friendly staff and awesome cuts! - Hair Salons Near Me - Grass Valley, California

My son just received the worse hair cut ever today. It is not even. It is shorter on top than on bottom. There is a short stripe of hair right on the top of his head with long hair all around. I have been going here for years with my 3 sons. Never again. My son is 14, looks are very important to him; he is devastated. read more

I've had my hair cut several times at Great Clips. My experiences varied with the skill level of my stylist, but overall the services were efficient and cost-effective. But last week, I had a long wait even though the salon was not busy and found the stylist to be rude and incompetent. I will never go back read more

I Went into this location this evening for a men haircut for my son, I told the manager Nichole that I wanted a one in the sides and trim on top. I proceeded to wait in the car until my son came out crying because Nichole shave his entire head!!! She is terribl!! and it's pictUte day! I will never go there again! read more

I really like Great Clips over by Beach Hut Sandwich Shop and Cricket cell phone store. They are really nice and friendly to me. I will always keep coming back to them. The cost of a haircut is affordable and I live that it is only 17. 00 or 18.00 dollars. I would recommend this place if you can't afford a haircut at any other hair solons that are in town. I will always keep coming back to them. I have not had any problems getting my hair cut done from Great Clips. read more

My "go to" place when getting my hair cut. I appreciate that I can go online and get on the waitlist, definitely not rocket science and they don't require a lot of personal info. This place is not life changing, you get a consistently good hair cut at a decent price. read more

The girl that cut my hair chopped off more than I wanted her to and didn't ask me if the length was okay until AFTER she cut it. I didn't get too upset because it will grow back.. but then I got home to realize how uneven it was and I am very disappointed. read more

my boyfriend got his haircut here; safe to say he's no longer my boyfriend. terrible haircut. 0 stars.

Sarah O cut my hair in December, during the busy holiday season. She took the time to give me the best haircut I've had in awhile...even better than the 50.00 haircut I'd had before. The salon is clean and comfortable..I will definitely return! read more

I have been going to Great Clips for a long time now. First I was going to Auburn. I live in Nevada City and was very happy to find out they were here in Grass Valley. I had gone there many times, but this last time was the LAST TIME!!!! There was a hairstylist cleaning up after a haircut. She then she picked her nose, looked at it and flicked it on the floor. She then continued to sweep. After a few minutes, I walked out and will NEVER set foot in there again. EWWWWWWW read more

Signed in online (no account required), walked in the door, no wait, washed my hands and got a great haircut from Justine. $15 senior price, $5 tip. What's not to like? Love that the stylists wear masks, customers wear masks (even during the cutting), and they have you wash your hands. read more

Ok so first I don't recommend this at ALL. I asked for bangs and she cut my hair instead like a trim and I did not ask for that. She cut downwards and did not give my bangs. Then I left I came back because I was satisfied so I went beck and she did my bangs and they were uneven so I have to fix them my self and thy look soooooo much better. read more

Great place. Totally can't go wrong. I am a stickler about someone else cutting my hair since my brother in law. I feel very comfortable with them. read more

Been getting my haircut here for a few years now. Nichole is absolutely fantastic and so are the rest of the ladies there. Love the online check in - saves me a lot of time and frustration. read more

I had success with Great Clips until 8/31/18. Cheryl cut and ruined my hair. I wanted my ends cut, and to make my hair look healthy by cutting my dry ends, instead she cut and cut and gave me an ugly short cut that is unbecoming. I have always keep my hair long so that I can push it back. I can no longer do that and my hair looks like a Bush Tree. She has no business cutting hair and does not understand curly hair I could not believe that she used a comb instead of a pick and tried to make it look straight which is a No No. Lindsay cut my hair to perfection in the month of May but she was not available. Lesson Learned- Get a professional and pay the going price. I have to wait a year for this mess to grow back. I will not be going back. read more

I've been to this Great Clips a handful of times now, and I'll never be back. I've got literally the easiest style of men's haircut there is, and they have yet to do even a half decent job. There seems to rarely be the same stylists here, so it's always someone different that cuts my hair, I can't even fault one person. I've gotten the worst cuts here, so bad it's like they are either absolute beginners or just straight don't take pride in their work. I just returned home to see a huge divot for lack of a better word on my incredibly crooked neckline and patches of hair at different lengths. I had to once again trim my hair in the mirror and have my wife attempt to fix my neckline. Try anywhere else but here. read more

First time ever to a Great Clips. I like the check in system and that they create a profile for you. They have a simple app for pre-checking in too which I downloaded after be told about it. The wait was shorter then other places I've been. The cut was basic but seemed a little rushed. I wanted the messy look on top but got an old man brush back with a part even after explaining what I wanted. Overall I got about 80% of what I was describing. Price is reasonable, in line with a place like this. I would almost give them four stars but they get three for the rushed less then personable service. I'll try them again. read more

I am so picky about my hair being cut, but every experience I have had here was a great one. Laura does my hair, she is thorough and very friendly. She trims my layers perfectly and my hair always gets compliments on my cut! Love it here! read more

Guys if you need a haircut/fade I HIGHLY recommend TahoeJulie. Very experienced, top notch stylist!!!

Nicole is the only person I trust to cut my husband's hair! She uses a razor and does a great job. She cut my hair today and did a great job as well. The price is pretty awesome, too. They were busy but got everyone in very quickly. read more

Felt they rushed my daughters cut .did not do a good job will not be returning. If there were a zero star id choose that.

Nicole was amazing for my daughter. She went above and beyond and not only gave her a perfect cut but was extremely kind. Julie cut my other daughters hair and she is lovely as well. Thank you ladies for turning what could have been a catastrophe into a pleasure. read more

Went in and was put up first on list, got bumped 4 times. Was some reason signing up online moved you, to top of list. I could. Of signed up online while sitting there. Not good procedure read more

Went to the Great Clips on Freeman Lane today. Will NEVER return!! Katrina butchered my son's hair to the point where he looks bald. He cried and I held back tears. She comped his haircut which was a nice gesture but it won't fix his hair or his refusal to go back to school for fear of being teased. What an awful experience. read more