RUN FROM SUPERIOR PLUS PROPANE!!! They are absolutely horrible. Can't care less for their…read morecustomers. I miss Rymes and their personal customer services and delivery. Unfortunately, they were bought by this lazy and slow service company called SUPERIOR PLUS PROPANE. I used Rymes for over a decade and miss their outstanding full service. They were so reliable, every single professional was extremely knowledgeable, experienced with an outstanding customer service. Since Superior Plus Propane took over, there is NOTHING SUPERIOR about them! It immediately downgraded to INFERIOR SERVICES and care for their customers. We have a brand-new furnace that we bought with them, and it has already stopped working 4 times!!! We were told that there is a part that needs replacement and NOTHING IS DONE!!! My husband has been calling them to ask when the part is going to arrive, but they never call us back OR CARE TO GIVE US AN UPDATE on the status of where things are or when the part will arrive. Two weeks ago, our furnace failed on the weekend, and we had to pay close to $600 for a third-party suggested BY SUPERIOR to come to the house!!!! PLEASE BUILD YOUR CASE AND GET A LAWYER! That's my next step if they don't show up to our house in the next few days with the part they know it needs to get replaced. I am done paying hundreds of dollars for a quick fix. No one deserves to be left in the cold in New England because of their total lack of care, urgency and unprofessionalism. RUN FROM SUPERIOR PLUS PROPANE!!!!

Avoid this company at all costs. They just merged with Superior Plus Propane and the customer…read moreservice is horrible. For 13 years we have had deliveries from Rymes in January and August, when propane prices go down. They now take it upon themselves to deliver gas when it is not needed. They are losing us as a customers. They sent us a bill in March for propane and we reviewed our security cameras with no delivery truck observed. These cameras will pick up a bird walking around our property. Where did this $777 worth of gas go? No delivery slip left in mailbox which is 20 feet away from gas tank either.

We had Pratti repair a toilet that was leaking sewer gas into the bathroom. It drove us crazy. They…read morecame very quickly and fix it immediately. Excellent work, and the fee was more than fair. Give them a call, you won't regret it!

Don't let the positive reviews fool you. This man and his company should be ashamed of themselves…read more I had them come over to check my sewer line as it had clogged in the past. Two guys showed up, one was pretty young. They went to the basement for maybe 15 minutes came back upstairs and said they had to go get the snake. They left and got it then returned promptly. They were in the basement for over an hour when two more guys showed up, one of which was again pretty young. Without my knowledge or permission there were four men walking through my house in and out of my basement into my living area. As a female at the house alone, this was very unprofessional of them to do and very uncomfortable for me. After zero communication and another hour of them being in the basement, they called me down to look at a camera attached to a scope, couldn't see anything but a chunk of pipe missing. I was confused, uncomfortable and blown away by the mess. Speechless. I then said "ok so we can talk about this once you're finished?" The owner replied, "yes" and stated that I needed my line replaced to the road. Another 20 minutes go by then two guys leave. The owner said he's going to make a call to get a quote for an excavator and walked outside. The two younger gentleman did attempt to wipe up my kitchen floor as they were leaving with an old dirty rag they had in the van. Saying they were sorry for the mess. They were nice young men. The last one goes outside and then they all drove away. I had no idea what work was done and what really needed to be done besides the comment that I needed to replace the sewer line to the road. Hours went by and I received a bill in my email for $550.00 for a jetting service. There was no communication whatsoever. This man does what he wants, takes off and then sends a bill to your email. I paid because I'm not a POS and felt obligated. This man took full advantage of me. Once they left, I had to deep clean my floors as there was raw sewage tracked everywhere. When I went downstairs to the basement, I instantly began to cry. My basement was covered in raw sewage water. I had to pay another company to clean the hazardous mess as it was literally going to make us sick (ended up getting sick from all of it). Please see the photographs. Does this man take advantage of hard working females? Shame on you and your company, Pratti Mechanical. I have dozens of other photos from my security cameras that are located in my basement. I hope it brings you joy to know that your unprofessionalism and lack of respect for my home cost me thousands of dollars and had me physically Ill. ABSOLUTELY AWFUL experience. Worst of the worst. This review is absolute truth. I have zero gain from telling the truth and exposing myself... The owner will comment saying my services were discussed prior to being completed, they weren't. Stop lying to people. Then they'll comment how sorry they are to hear how I feel, not at all sorry for what they did. Shameful.

Great guy. Good work. Reasonable prices. He covers a large area, so he can get you in whichever day…read moreof the week he is in your area. So, you typically won't need to wait more than a week unless you are waiting on parts. So far, over the past year, Brandon has cleaned my dryer vents, fixed my broken dishwasher, and advised me on the appliances at the house we bought last year -- basically, they are all good, reliable older appliances and I should keep them as long as I can! (The dishwasher that broke was a new one, just past the 1-year warranty.)

Great job fixing our fridge. He showed up on time and fixed the fridge quickly. Thanks Brandon!read more

Lisa Hampton went WAY above and beyond all of my expectations of a realtor. I had decided to go…read moreto her to sell a piece of property for me based on recommendations from other clients of hers. That was the best decision I could have made. I have to say she is simply the best at what she does. Very professional, always positive, reassuring, and kept me informed along the way. And in the end, got the job done! I am a very happy customer and recommend to everybody that you wont go wrong going with Lisa Hampton Realty.