Care Cremation & Burial was an incredible support during one of the most unexpected and difficult…read moremoments of my life--the loss of my mother. Anastasia was my main point of contact, and I also worked closely with Aaron, one of the owners. From start to finish, everyone was kind, professional, and--most importantly--truly empathetic. That level of genuine care is rare these days. They were never about pushing costs or upselling. Instead, every conversation felt like, "How can we help you? What do you need right now?" They walked me through all of the options with patience and compassion and helped me make decisions during a time when thinking clearly was incredibly hard. They offer a wide range of services to fit any budget, and everything was handled with care and respect from beginning to end. Anastasia, in particular, was absolutely amazing--calm, kind, and reassuring every step of the way. While their name is Care Cremation & Burial, the word care truly defines them. Their compassion was genuine, not transactional, and that meant everything to me and my family. I am deeply thankful for their service and for the way they took care of my mother. Thank you from the bottom of my heart.

This is a hard review to write, but after losing my sister and best friend, this place really…read moredeserves an honest review. Since first contact, the owner here really had a ton of compassion to help my extended family and I handle the affairs we needed to. The quality of how they treated my sister after she passed and her remains thereafter, along with working with us to organize the viewing, the staff here really showed humanity to the situation. The pricing for their services were more than fair, and their options for services were respectable. The owner, Aaron, walked us through the services and process for the entire cremation and let us take our time when we had inquiries. My husband, family, and I were thankful for their service and it made a very difficult time for us a little less stressful. Compassionate, genuine care is what we all experienced after losing our loved one and when you have so much going on after such a devastating loss, it was nice to work with people that tried to make the hardest part of the process a little less traumatic. I thank this team for being the best choice during an incredibly devastating time in my life early this year. Their genuine kindness is something I will never forget.

The service was flawless, the director Dana was amazing from start to finish, having to plan from a…read moredistance she made it seamless and easy and reassured me everything would turn out beautiful and it did. Her team Roland, Armani, and Keyon's and Maria were all amazing they showed empathy, sympathy, and welcomed us all in gracefully. They all did amazing and we are forever thankful to have found them. Highly recommend this place if you're wanting to give your beloved the farewell they deserve. From every question to every detail they were able to bring it to life even the last min request without hesitation or complaint they didn't make us feel like a burden. Thank you Serenity Funeral Home and Dana for everything. The price was decent and Dana was willing to work with your budget and offer different things or ways to help meet that. Well worth every penny spent.

When my Dad died I was in shambles. I didn't know what to do or who to call. I made one phone call…read moreto Andre Bailey who I'd known since high school and he handled EVERYTHING. He got my father together in Las Vegas and got everything squared away for him to be transported to North Carolina where he was born. The staff at Serenity Funeral home made one of the hardest times in my life so much easier. I could never thank them enough.

Of course no one ever wants to have to use a mortuary because of the loss of a loved one. However,…read morePalm Mortuary has been so wonderful to work with the 2 times I have had to. I used North Jones in 2014 and was impressed then and would recommend them. My family member passed from COVID earlier this year and already had arrangements at Palm South Jones. Kayla handled everything for us and to say she went above and beyond would be an understatement. I can't even put into words how easy she made a very difficult process. First of all she is friendly and personable and genuinely compassionate and empathetic. But she was always so accessible, explained things well and answered numerous questions that I probably already asked but forgot the answer to. The whole process was so easy and stress-free, which was very much appreciated by my family and I. Thank you to Kayla and everyone at Palm S. Jones. If you are looking for a place to make arrangements either for a loved one or maybe pre-planning, I highly recommend Palm S. Jones.

Absolutely the best location and staff imaginable during such difficult times. Kayla, Julie and Dan…read moremake you feel like family. The care and support they provide is immeasurable. Highly recommend

The GENUINE care and compassion that every single person here shows is truly remarkable. They treat…read moreyou with the utmost kindness and compassion that is truly needed during heartbreaking times like this. They helped us every step of the way from the planning of t We had my son's viewing and cremation done here (separately from the celebration of life) for his close friends and family and it was honestly so beautiful. It gave everyone the ability to see him one last time, say their goodbyes and grieve together in a very comfortable, peaceful setting. In the hardest of times God placed compassionate people right where we needed them.

I wanted to take the time to tell them how great everything was from the minute we walked in to get…read morethings set up. Everyone was very nice & caring. The day off service, wow. We walked in with Linda & Kristen at the door waiting for us. The entire program was very smooth. Food was delivered & set up. Everything was delish. Sophia & her team did an outstanding job setting everything up from start to finish. It's such a hard day for everyone, but this team cared, they walked us through everything and guided us all the way to palms. To them it's not a business they understand what the families are going through. They showed exceptional patience, understanding & their empathy truly made a difference. The day after service I received a follow up call. I have no words for the love the entire teamed showed us. Thank You again for making such a hard day so nice & easy.

Such a kind and compassionate organization. Jose was so nice and normal, and met us where we were…read moreemotionally. He was happy to sit and listen to our thoughts and wait for us to talk out the options. We had some very clear ideas going in, and all were arranged with care and professionalism. Their pricing is incredibly reasonable and very clearly laid out. There's no hedging, hidden fees, or unexpected expenses. Their contract is explicit in the services offered and the costs associated. I could not have asked for a better experience to handle my loved one's final arrangements.

I would like to personally thank Nathaly Melroy. My family was not prepared for the sudden loss of…read moreour mom this month. She was patient, professional, caring and compassionate. She stayed past business hours to ensure my mom was taken care of. Every last small detail was discussed. She eased our minds during a very overwhelming and difficult time. Thank you Nathaly for everything. The service was perfect and exactly what my mom would have wanted.

This place is a horrible bussiness. I ordered parts back in January 2009 and to the date which is…read moreJanuary 27, 2010 have still not recieved my parts. She keeps saying oh it will be next week and then it just never comes. Not only that but they randomly went into my account and charged me through out the year and when I brought it to her attention it has been 8 weeks and they still have not gave me my money back. I have just had to file a complaint with the Las Vegas Police dept. Buyer beware!!!!!!