This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

My 2010 Toyota Sienna was leaking a small amount of oil. I took it to Toyota Dealership in…read moreHarlingen and they said that the engine gasket was the cause of the leak. They said that the engine had to be dropped and it required 22 hours of work for a total cost of $4,900. On August 7 2025, Acclaimed Auto Mechanic Angel figured out that the cause of the leak was the oil filter housing cap. He replaced it in 1 hour and for a total cost of $264.11 (oil and oil filter included). My advice, take your vehicle to Acclaimed Auto and you will save time and money.

This review is for a customer service interaction with the owner and mechanic and my satisfaction…read morewith their response. Previously, I towed my Dodge Challenger R/T to their facility to repair a busted water pump. They performed the repair and finished the service as promised. A month or more later I returned with a follow-up question about the service. They were attentive, and went above and beyond expectations to make sure I felt satisfied with their service. In my opinion, respecting the customer is the most important factor when choosing a mechanic, and they excel at this.

I found the owner to be rude and condescending. After I asked him a couple of questions, he told me…read more"The answer to your next question is I don't know." It seems he values his rich customers more.

Took my car to get an oil change and when asked about prices for an oil change, the man said. "If…read moreyou have to ask for the price of an oild change then maybe you cannot afford to drive a car and should be riding a bike" what type of answer is that? As a customer we are entitled to know the price before hand to avoid surprised.

Worst customer service ever. Guys on the phone are impatient and rude. Mechanics apparently don't…read morearrive till 12 or 1 or 2pm at a "mechanic shop", which is crazy to me. Prices are through the roof. If you have lifetime warranty on a part just know it's through them so they can deny your warranty or give you some excuse on why it will be revoked anytime. They always say they're gonna call you at this time then this other time then this other time and they never do, they don't stick to their word. Never using pueblo again.

Need an oxygen sensor! I guess my car has to breathe, too! Hahaha…read more I always bring my vehicle here and have for many years. The mechanics that work here know their stuff and it's reasonable in price. If I need a ride home, they have always offered free of Having waited while they work on my truck, I'm so glad that they have comfortable couches and televisions available! I always bring my cell and a book just in case! They have one room that looks like it could be in a home: A living room with a large couch! So, you can relax and have your vehicle's repairs taken care of the same day. Today, though, McAllen is having their Christmas Parade and Pueblo Tires will be closing at 2:00p.m. They offer free coffee so that's a plus if you need your caffeine. I've never been disappointed when I've had my vehicle repairs here.