Improvement needed. Remove Jordon W. Immediately. She has the job that she calls herself manager, but.... no way! She holds the position to make tennents lives miserable. She constantly sends out threatening e- mails and texts. Threatening you with fines. She is very disrespectful with no people skills. Walk into the office to be greeted with "What do you want?" Never looking at you just staring at the computer. Graystone is a dog friendly place, with Jordonn telling you she hates dogs. While making sure she hands out 480.00 fine for located dog feeces. I'm one of a few that got the fine. Tests showed inconclusive.
I'm handicapped, I was in a handicap parking spot with legal handicap license plates on. She ordered me to move it or she will call her "cop" friend. I said what? She said "move it or I'll tow it". She wanted to put a food truck there. No regard for the handicap. Unless you like harassment Do not move into Graystone Heights while she is still there. When doing reviews I like to find something good to add. In this case I just can't. The halls are dirty and dusty smelling with stains on the carpet. Your decision.
I will add the main office staff is very friendly and goes out of their way to help you. They have other properties they can help you with. Meet them at the Real Property Management office. A lot of outstanding staff there to help you. read more