I came here to support my friends when their daughter died. It was a horrible experience for all…read moreinvolved but the people at Scott's funeral home did a good job - at least from my perspective as a guest and friend of the family. The service ran smoothly and things were organized well. They had ample tissues, had made a great video honoring the deceased and plenty of photos of her all around. They also had trained, professional staff on hand to help people during this ordeal. The professionalism and compassion of the people of Scott's funeral home made a tough couple of days easier.

I am 81 and have arranged and attended many funeral services. Yesterday I attended my daughter's…read moreMother-in-law's service or lack of service. The service scheduled to start at 1:00 started about 1:15 and that is because the priest started. He spoke and had some readings and then said we will have another song. Another song there had not been the first song that we heard. I was in back and faintly heard music. We all waited and became uncomfortable. The priest had a final prayer. Finally a representative of the funeral home came in and said that concludes the service and burial would follow. We waited outside and she came out and asked who the pallbearers were. They had not told the family they would need pallbearers. Granted most families would know this but this was the first funeral arranged by the family. The employees or owners showed no respect for the deceased and I feel for the family. All the services I have attended whether in the funeral home or church, there was always a funeral home representative close by making sure everything went smoothly.

Appreciated the kind care and consideration received here from multiple staff members as our family…read moredealt with final arrangements for our loved one. We visited this location to finalize the process. All wishes were fulfilled as requested. Full recommendation is given for observing reputable business practices. The building located on Charlestown Road is easily accessible. Facilities are well maintained.

It's never a good day if you're at a funeral home, but the experienced and compassionate…read moreprofessionals here make it as painless as possible.

Newcomer Funeral Home's Danny Allen did a wonderful job helping my father with preparations for my…read moremother's cremation. At an extremely hard moment in my father's life they were compassionate and professional and helped him make important final decisions. I was unable to be with him at the moment but with what he told me I feel he was in good hands.

Honestly I didn't have much time to make an informed decision about where the coroner sent my…read morefather's remains. This was a total unexpected and devastating discovery. If I had been given the time I would've chosen a cheaper funeral home. This wasn't the fault of Newcomers though. Price was the main reason for the 3 stars. I also had an issue where the attendant made a joke about my dad's unique hobbies. My dad had an eclectic collection of interests, yes they were humorous, but I felt that it was poor taste poking even a tiny joke during such a delicate period of life. When I picked up his ashes they placed his urn in a reusable shopping bag. The desk staff told me to hold the bag from the bottom because we don't want him falling out the bottom. Another poor humor, during a time when im holding my dead daddys ashes. Humor was not appreciated

Spawn B died. I…read morecouldn't touch him, see his face until a licensed funeral home claimed his body from the coroner. I wasn't allowed to "identify" him. I wasn't allowed to just stand beside him to verify with my own eyes that my child was dead. When they asked where, Sexy Beast just named what he thought to be a reputable organization with a long history in the community. The transfer went fine. The first issue was that I needed to touch my son. The provider kept telling me that they would decide whether I could touch him or what we could do based on which packages we selected and the condition of his body. I couldn't even get a quick few minutes to just lay eyes on my dead kid until the "viewing" which would be limited to 4 people and 15 minutes and subject to their schedule. There was no deference to the cultural impact of delaying ceremonies. I'm not Christian and that wasn't relevant to *anyone* in the room. In fact, my spiritual practices seemed offensive to the woman helping us. She seemed taken aback that I insisted that there would be physical contact whether she liked it or not. She was insistent that those practices would *have* to be condensed into that 15 minutes and that absolutely no accommodations would be made regarding the number of people in attendance (no religious or spiritual personnel or family) and that we were expected to complete our rituals under her watchful gaze. I paid for TWO viewings. One for the ceremony and ritual preparation for cremation and one for just before cremation. Am I upset that I had to pay? No. I had the money. No problem. I even offered to pay in advance. They insisted that I wait until the day of the "viewing" to do that or until I picked up his ashes. I don't care. My kid is dead and you won't let me see him until I agree to pay you. Take my money. GIVE ME MY SON. After the signing of the paperwork, we discovered that CSK intended to cremate my son in the filthy, bloody clothes that he died in. We asked for his belongings from the coroner and were given a ziplock bag with his wallet and some random pocket litter, but no clothes or boots. Spawn B had been just shuttled around from fridge to fridge like a marked down pork chop in filthy clothes and his boots still on. I know those boots were still on because it took two months in baking soda to get most of the smell out. I called CSK to request his clothes. That's an extra charge. Add it to the bill. We brought the clothes for his cremation with us, as instructed. Spawn B had a child. My Favorite Person. She was one of the four people scheduled to be at the second 15 minute viewing and witnessed cremation. Me. Spawn B's father (Sexy Beast), My Favorite Person, and My Favorite Person's Mom. Fifteen minutes. And they hovered there to make sure we took not a second longer. Remember that I mentioned that I tried to pay the bill when I signed the paperwork? Having them redress my son cost enough to place his account into the "prepay" category. This happened between the time that I offered to pay them and the witnessed cremation. Nobody ever mentioned that there was a particular invoice threshold that would require prepayment. As we were en route, the woman who insisted that I pay later called me to demand that I pay immediately. Did I pay it as we were navigating Spaghetti Junction? Of course. When I asked her what would have happened if I couldn't pay at that moment, she told me that they would have rescheduled the witnessed cremation. With My Favorite Person on her way to see her dead father for the last time, the whole thing would have been rescheduled if I could not have paid the full bill immediately despite *their* insistence that I pay the bill when I picked up my son's ashes. Good thing we had that covered or a child would have had to go through that whole day again. Just a little more arbitrary trauma for a little girl. When we arrived for the witnessed cremation, I was given a big red Biohazard trash bag with my son's reeking clothes and boots in them. They had just cut off my son's favorite hoodie and jeans from his decaying body. They don't actually undress the corpse of your loved one. They just snip off the clothes, toss them in a bag. He was not washed. This was horrific to me; to send him into the fire covered in gravel and blood. I handed them my son. They tossed him in a fridge like leftover spaghetti and forgot about him until the cremation. It felt very much like my son was the least important person to ever enter their care, as if he was just today's trash for the incinerator. My Favorite Person and her Mom quietly exited before the cremation. Sexy Beast and I stayed until Spawn B was shoved into the fire. We were escorted out of the viewing room at exactly the fifteenth minute. So, here's what I learned: Die first; choose any other provider. Especially if you would like your loved one treated with dignity.

Amazing service and great people to work with. I so appreciated this business and their very…read morethoughtful employees

Beautiful cemetery and the staff goes above and beyond…read more The grounds and the funeral home are very nice.

Worst experience of my life. My Mother passed away. She has a burial site at Memorial Gardens. I…read morecalled them to make arrangements. Emplo told me I had to have the funeral at their chapel and I had to buy the headstone from them. Fortunately, my sister in law told me to call another place. I called Newcomer and they told me only thing Memorial Garden has to do is the actual burial. We went with Newcomer. They were half the price and we had a wonderful service. Do not let this establishment play on your emotions. They should be ashamed of themselves.