Roberta is the best!…read more Came in for printing and shipping, and Roberta was helpful and expertly advised the printing process and extraordinarily professional quality was the result. Gratitude!

Don't count on your print order being ready when they say it will be. I placed an order online…read morebecause it said it would be ready by Dec 9th at 7pm (I need it for Friday the 13th). I called this morning (Dec 10th) to confirm it was ready before picking up and they said it's not, they don't know when it will be (maybe this week), and didn't offer a solution. The woman was super dismissive and unhelpful. A simple "I'm so sorry, we got flooded with orders so that timeframe is behind. As soon as it's ready we'll let you know, sorry about the inconvenience" would've gone a long way. Just any empathy/accountability or attempt to make it right, but she truly did not give a shit and said "I can cancel your order" lol I'm just super unimpressed by a business that over promises, under delivers, and then doesn't take accountability when that happens

Absolutely overjoyed with the experience of working with Graphic Ink recently. Jess made the…read moreprocess super easy working with us to get the exact design we wanted. Cas and his team showed up for the install and were simply amazing. Went above and beyond to make sure we were pleased with the layout and even picked up on minor details that we had overlooked, such as making sure that the striping on the door lined up with the windows on either side. Our business was open during the install and we were very concerned about customers coming and going with the crew being "in the way". SO not an issue. The crew stopped as soon as a customer approached and were sure to open the door for every customer. This minor details spoke volumes. All around, thrilled with the experience and will definitely be a repeat customer. A+ for the whole team at Graphic Ink!

Juan did the most professional job -- everything was handled with precision, care, and great…read moreattention to detail. Truly impressive work! He went above and beyond, and I highly recommend him. I'll definitely be coming back.

I recently had the pleasure of working with PIP for for my project at Paseo Nuevo Mall. I needed a…read morevery specific, thin material for a sign to fit within a tight frame, and they not only had the exact material but also delivered the sign with an impressively quick turnaround time. It took about a week, maybe even just four days, after placing the order for the sign to be ready. I was given the option to receive the sign by mail or pick it up. Since they're local in Goleta, I decided to have my assistant pick it up. Thanks to their speed, we were able to have the sign up by the weekend. It fit perfectly in the right frame. The quality is top-notch: the sign is sturdy, the print is beautiful, and it's ready to handle all the outdoor elements. Moreover, their pricing is very reasonable. It's a pleasure doing business with a woman-owned company that demonstrates integrity and professionalism. My only minor complaint would be that their location can be a bit tricky to find using GPS. If you're driving out to their place, be sure to get specific directions beforehand to avoid driving all over the neighborhood. Overall, I am thrilled with PIP Marketing's professionalism, product, and turnaround time. I highly recommend them for your marketing and signage needs!

I had a small job -- imprinting 125 Christmas cards provided by ME -- but the folks here jumped…read moreinto action and went to work as if it was a thousand-dollar job, and that was really wonderful. They emailed proofs for my approval and had the job done right away. They are located in the parking lot behind the popular "Habit" hamburger stand, but don't let the lack of a fancy storefront turn you off. You'll be happy with what they do; we were.

I am participating in a coop craft store for the first time and needed business cards, a large sign…read morefor my booth, and several smaller posters. The office manager, James, was fantastic. He spent time looking for just the right background and layout for my business cards and completed printing the cards, sign, and posters all in a single day! I could not have been more pleased with both the service and quality of the finished materials.

I've been to this location three times now as I'm new in the area and each time they've done a…read moregreat job and suggested different packaging to help reduce cost/time. Everyone has been friendly and helpful. I have seen some negative reviews for this place so I'm assuming that things have cleared up since past experiences; everybody I've met there has been great and service was on point and up to expectations. I will always go to this location even though we obviously have a few choices in town as they have many offices here.

Had to pick up a package that the original delivery could not drop off. Service was excellent, very…read moreprompt. I got my item without any hesitation, and the process was easy. Service was excellent so I dropped off a package later that need to be shipped back during the holidays. Highly recommend.

Having owned a shipping store for over 12 years, I'm well versed in how shipping rates are…read morecalculated. I had plugged in the dimensions and weight on the UPS app on my phone and it gave me a rate of $72.98 to ship my package to the east coast. If I had been home I would've printed out a label and just dropped it off, but I was out running errands and figured I'd just have them issue the label for me. The clerk weighed and measured my package and told me the cost would be over $115. He had added an additional inch in each direction to my box dimensions! My box had measured 26 1/2" x 16 1/8 x 9 15/16" (so rounding up to the nearest inch 27x17x10). He charged me for 28x18x11, and told me they had to "round up". I said that I already HAD rounded up. A rude young man came over and looked at the screen as I grabbed a tape measure and pointed out the error in their measurements. His response was, "Well, if you want to ship it with us, that's the price!" So my response to him was, "Well then, I won't be shipping it with you because that's just downright dishonest!" I went home, printed my own label and was prepared to drive it out to Staples to drop it off, but encountered my local UPS driver as I pulled out of my driveway. He scanned and took my package for me. I'll never go to the Calle Real location ever again. Absolutely rude, unprofessional and unethical!!

Sean is the best as always and the product is perfect quality with amazing turn around time.read more

Bought a digital image on Etsy and needed to get it printed on poster size paper. Boone Graphics…read morecame through and the customer service was amazing. Will be going here instead of Fed Ex Office for future printing needs.

Very helpful people and a place you can get printing done quickly. The owner is very hands-on and…read moresees projects through to the end. Try them out for your next project

Just quickly updating an earlier review I wrote about this business. I have just retired and my…read morefirst project as a retiree is to loiter along Hollister in Old Town to enjoy the amazing home-grown businesses and eateries. If you are a CopyRight customer and concerned about accessing the business, I am observing plenty of parking along the newly re-striped Hollister. The news is VERY good if you use a bicycle or the bus to access Old Town. It feels much friendlier and more safe during this transition. I plan to use my fellow UCSB graduate's services when I need to get printed stuff done. As the slogan goes, Old Town is Open for Business. See you there.

I needed a poster for an academic presentation ASAP. SBPrinters was a local option that was really…read morefriendly and helped guide me through the process. It was super easy to go through and the end product was awesome! High quality poster delivered to my door - we will definitely be coming back for all of our posters.

I placed an order for a digital course reader for a UCSB course on 2/16/21. However, right after…read moreordering I immediately noticed my Professor had posted the readings online and therefore my purchase was no longer necessary. I emailed them 6 minutes later explaining this and kindly requested a refund--especially given that I had not been given access to the digital reader as of yet. An employee named Jay replies the following day requesting a screenshot of my Professor having uploaded the readings--as if he was implying that by providing the screenshot, I would then receive my refund. Admittedly, I found this a bit suspicious at first, as I am not sure what sort of agreement the SBprinter has with professors regarding uploading PDFs of the readings and I did not want to be in the middle of that possible dispute, so I did not provide the screenshot at first and reiterated my refund request. A day later I decided to provide the requested screenshot anyway, as I just wanted the refund as quickly as possible. After providing Jay with the screenshot, Jay replies several hours later and bluntly states that there are no refunds for reader purchases, and did not mention anything about the screenshot I provided. Why he requested a screenshot and waited until after he received it to tell me that there are no refunds is beyond me and, quite frankly, is disingenuous and only furthers my suspicions. One would think that people would have more empathy during these trying times over a simple mistake and refund request--especially toward students on which their business is effectively reliant on. As of now, over 3 days after placing my order, I have received neither my requested refund nor access to the digital reader in which I paid for. I called the store earlier today and the woman I spoke to told me that Jay, who is responsible for handling the readers, is typically very quick in delivering the digital readers within a day. I sent another email to Jay today reiterating my simple refund request since I've yet to been given access to the reader and there's been zero harm done. If they persist in not refunding, then I've asked to please just give me access to the service I paid for within the next day--any later will render the digital reader useless to me as we are approaching the end of the quarter.

Parking is pretty convenient. I went in during lunch with a few Amazon returns and there were four…read morestaff members behind the counter. One young man was helping someone and the other three stood around until I walked up to the counter. I wasn't greeted or spoken too at all until I was asked if I needed a receipt. I always try to make friendly small talk because I do appreciate their help, but no one seemed too customer service oriented or friendly to care.

I mailed a birthday present in a card and it was never delivered. When called to find out if they…read morewould help Me track it or find out what happened to it I was given no service. I've spent a few hundred dollars at this location in the last couple years. I will not spend another cent her. Customer service was non existent.

I have nothing but good things to say about Printing impressions. Especially Judi. They are our go…read moreto local printer and always deliver quality work. We recently had a job That need to be printed in a very big rush and deliver to a certain location in a very short time constraint and they came through with flying colors. I highly recommend them

Printing Impressions gives STELLAR customer service for printing! Always friendly, fast, and super…read moreaccommodating. I really appreciate how the team values long-time relationships and they go above and beyond to make sure you're happy with the end product.