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    Gray Gull Motel

    4.2 (10 reviews)

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    3 years ago

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    4 years ago

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    3 years ago

    Excellent! Clean rooms and affordable! We have stayed at the Gray Gull two times. The owners are great.

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    8 years ago

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    Review Highlights - Gray Gull Motel

    It is owned and run by the nice folks who run Robinson's Hardware - a Holden Beach staple for years.

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    Coastal Vacation Resorts

    Coastal Vacation Resorts

    (21 reviews)

    My husband and I reserved a 3 bedroom unit at Triton's Trumpet through Coastal Resort Sales and…read moreRentals. Our first surprise, the master suite had no closet for our use; the owner put a lock and sign on it saying Owner's Closet. We checked another bedroom and saw it was filled with all kinds of stuff that belonged to the owner, including blankets, sheets, towels, toys, etc There was only 1 closet available. We've rented vacation units before and saw closets with that kind of lock and sign on it but it was in the hallway. The owner of this unit had a lock and sign on the closet in the hallway too. I called Coastal Resort and was very disappointed in the manner they chose to handle the situation. It left us no other choice but to stay there all night because they claimed they couldn't contact the owner until morning. I told them the only acceptable solution would be to move us to another unit or refund our money. I got a Call the next morning saying the owner said there was a hook we could hang our clothes on, and they said the owner said she could send over instructions for the tvs that my husband couldn't get to work (my husband worked at QVC for 25 yrs., as a Quality Assurance Specialist, testing every kind of electrical device imaginable and never had a problem setting up something as simple as a tv). This was TOTALLY UNACCEPTABLE!!! We left the next day and found a beautiful unit at the Astoria vacation rental, so nice. It had everything Coastal Resorts didn't have with Triton's Trumpet (we stayed in a 2 bedroom unit yrs ago & it was more room in that unit than the 3 bedroom unit, and more modern, too). 201A unit even had an electric stove with coils, an antique to say the least. I haven't cooked on a stove like that in over 25 yrs and I didn't like it then. Needless to say I did a dispute with our CC company and I told my CC company I wanted every cent returned because we had a miserable night and our guests who had medical problems were not happy either. I don't usually do reviews but I don't want anyone to experience what we went through. I feel strongly that the owner of 201A Triton's Trumpet cares very little about guests who rent their unit and more about their own desires. There were also issues with the keys...we had to use 3 to get into the unit and they were not marked. Oh and how could I forget this, they had no loading carts to carry your things. The only thing Coastal Rentals would say about the closet situation is that it was in the owner's lease that they could put locks on the closets for their use. I got no reply to my question: How does your making things comfortable for the Owner help us with this terrible inconvenience we find ourselves in because of their gross negligence? I don't want anyone to go through this nightmare. Oh and by the way, the nice unit Astoria was rented via Shoreline Rentals and not only was the unit absolutely phenomenal but the staff were great!!!

    Our rental (Sand Dollars in Holden Beach) was infested with roaches. There were roach traps full of…read moredead/living roaches. We watched them crawling on the counters, across the microwave, up from behind the oven. And somehow this wasn't the worst part of our stay. The worst part was the host, Coastal Vacation, and Charity Luv Parsons (the "manager") specifically. After originally confirming that they had 2 other homes available and would be able to move us which is all we asked for, they refused to help in any way. Ihad to get Airbnb involved, who sided in our favor, found us a hotel for the night, refunded our unused days and gave us a % off our replacement location. The women in the office were threatening, combative, and completely disrespectful. I have traveled extensively and this is the filthiest home I've ever stayed in with the worst customer service ve ever experienced in my life. My 5 year old daughter is traumatized by "The Roach's House."

    Gray Gull Motel - hotels - Updated May 2026

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