I have a cat that has had issues with his nose for over a year. I took him to the vet this morning…read more The vet spent about 3 minutes with him, came in, and said he has a tumor and should be euthanized. She didn't ask about his quality of life or how long this has been an issue. I would recommend Dr. Glass get a job with ICE, as she showed all the compassion credited to many of them. I will NEVER go back there and would warn others to avoid this vet at all costs.

I would like to extend my heartfelt thanks to Good Hope Animal Hospital and the amazing folks that…read morework there. They all rallied yesterday to help us to say good bye to our little Wes the Westie. Dr. Glass came in on her day off, Deb comforted us and talked with us, Ashless was so sweet and kind. It was such a comfort on a very sad day. Thank you Dr. Glass for all the time and research that you took to prepare all the detailed treatment plans for Wes. You gave us more time with our little man and that is priceless. We are forever grateful to you. Thank you also for your care of Abby the schnauzer. You helped us make a very difficult decision then. You are such a caring, compassionate person in addition to being a wonderful vet. Thank you. We are very grateful for the people at Good Hope. Abby and Wes say thank you.

The best vet I have ever found! Knowledgable, Compassionate and just the best experience all…read morearound. She will have our business as long as she's in business! We were advised to put our girl down at the ER. We called her and she told us exactly what to do. We had our girl for another 5 years!!! That is priceless.

They were very friendly and professional. My office visit was affordable. I got a quote on getting…read moremy cat spaded they were the most expensive quote I received I was very disappointed I really enjoyed my visit.

I had a great experience taking my cat there for a first visit. The staff were very professional…read moreand friendly. They shared a lot of knowledge about care and diet. They went out of their way to make sure I had everything I needed. Highly recommend.

I can not give enough praise to Dr. Cornbower! She has always been gentle and kind and provided…read moregreat care to my two Pomeranians. Also, the doctor has never made me feel bad when I could not afford recommended tests or procedures. Sadly, my Trinket had to be put down almost 3 years ago and through the entire process for the 1 1/2 years leading up to that decision, Dr. Cornbower was compassionate and understanding. When the time did come, Dr. Cornbower affirmed the decision which has given me such peace in the years that followed. I wasn't rushed out and the process was loving and gentle and quick. My other girl, Tootsie, just had to have a dental and is having some elevated liver enzymes. Again, Dr. Cornbower works with you and is not afraid to tweak a plan or address any questions or concerns. I trust Dr. Cornbower 100% with the health of my pets! Also, the prices at Willow Mill are less than other vets in the area and they always are up front with any costs. Highly recommend this veteranary hospital and Dr. Cornbower.

Well, I had been a client there for 20 years and had gotten very comfortable with taking my pets…read morethere. This all changed recently when my dog needed surgery. I cannot even describe the hell my dog suffered, not to mention the emotional and mental (let's not forget financial) anguish I experienced. First, he was given antibiotics that he wouldn't take. Multiple calls to the office met with "try this, try that"....i knew nothing would work; we tried applesauce, cream cheese, peanut butter, yogurt, sprinkling it on beef, chicken, and finally a compound that cost me $74. He spit that all over me! At one point my neighbors were trekking to the store for us!!! Finally, they offered a $65 injection that would last. Really??? You couldn't offer this sooner? His vet knew he had problems with pills, but, no! Upon his return home post-surgery, he cried for hours. No amount of pain meds was helping. I noticed his surgical "Lick sleeve" seemed exceptionally tight around his belly, so I loosened it and he immediately stopped crying and fell asleep!!! This thing was too small for him and cutting off circulation to his hind legs! When I called to get a more appropriate size, they wanted me to pay ANOTHER $79! Seriously? When I balked, they said to order one online or go to a pet store!!!!!!! I'm not kidding. I left it off of him until he went in for bandage removal. Now, get this, the vet he has seen since he was born kept calling him "she/her" until I told the vet that she had a penis! And you're a VETERINARIAN!!! Not wanting to put the ill-fitting sleeve back on him I left him go for the night. I own that. He went wild on his incision. I sent the pictures to the office and the VET TECH, not the veterinarian, said it was fine!!! Needless to say, I will not take my dog back there....EVER! He and I will never go back. I have sent neighbors and friends to this clinic over the years, but after this debacle I can't recommend it anymore. If you go there, pray you never need surgery. That woman should hang up her degree.

I take my 2 Frenchies to this clinic. The staff is friendly, courteous, and efficient. Dr. Shuttle…read moreis very caring and collaborates with me to help decide what is the best option for helping with my one Frenchies allergies.

I fell in February and broke my pelvic bone. I could not get my great pyrenees to the groomer. I…read moredid not know that she expressed the anal glands when she groomed her. Baby Rasin wasn't quite herself. I made an appointment and took her in. After 2 rounds of antibiotics she still wasn't herself. I took her bac in and the infection had spread. Dr. Hoover recommended surgery. Three o clock in the afternoon and patients coming in she did the emergency surgery!!!! What amazes me about this is she was only focused on my baby. Appointments ran at least an hour behind. I was in the waiting room and apologized profusely to the other clients. Not one complained. We all agreed that could have been anyone of them and their baby will receive the same quality care when they get back. I've been coming here since they first opened and want to scream from the mountain tops These are the best vet and staff I've ever seen, and im 70 yrs old. I also found it quite funny. Had that delay been at a humane dr. There would have been screaming and yelling. Probaby cussing also. Haha just shows most of us care more about our fur babies than people.

Front desk is efficient and friendly. Vet takes time to answer your questions. Prices are less than…read morethe big vet offices with the same or possibly better service.

We recently moved to the area with a 1.5 year old mini schnauzer. He is up to date on vaccinations…read moreand I phoned in to get more info on their neutering services. I don't take any issue with the receptionist, she was courteous; however, to be told that it is the Dr's policy not to provide pricing; and that you have to first have a visit (two months out) before any type of information on the cost of neutering services will be shared is a bit odd and seems shady. What ever happened to transparent pricing?

The doctors and the staff are so kind and caring! They explain every procedure in detail so that…read moreyou know exactly what they will be doing and why. A follow up call comes the next day to see how your pet is doing. When my dog passed away in October 2024, the staff sent cards, flowers, and Dr. Anzur called me to express his condolences and offered me any help that I needed. I couldn't imagine any better care!!

It's a transactional "relationship". It did not appear that the people who work there actually…read morecared for animals. When they had to make accommodations, as they do for many animals who struggle with going to the vet, their annoyance for this "inconvenience" was more than apparent. This has happened more than once.

They always push people for charges have had dogs brought in with Kennel cough and not cleaned…read moredeeply to prevent others from getting it, a dog was brought in 3 times not eating and throwing up and they didn't do anything besides give it fluids they had to rush there pet to the ER. WOULD NEVER BRING MY PETS HERE EVER AND NOBODY SHOULD

Dr Krusen and his team are phenomenal!! They have fantastic expertise and very caring hearts. Dr…read moreKrusen has provided insights no other vet did in the past and has been helping our cats immensely. For one of our cats who needed to make the passage to heaven, they gave us all the time we needed and showed deep respect and compassion. I highly recommend Dr Krusen and his team.

All my cats have had Dr. Krusen as their vet. He has been wonderful with all of them. I couldn't…read moreask for more of a caring practice over the past 20 plus years I've been associated with this practice. He is so calm and mild mannered with our fur children, he approaches them with such ease and it even helps us parents stay grounded in stressful situations and we've had a few of them. I will be calling him again shortly as we've added another kitty to our family. Thanks Dr. Krusen, for being our first and only choice in veterinary care. I'd go no where else!

We take our animals here. Our dog has a large hygroma and we kept calling and no one answers or…read morereturns calls. So we went somewhere else for initial diagnosis. Finally got thru to SS. Waiting on them to call back with appt for xrays. Nothing for 3 days. Called and was told because we went to Banfield to go there. WILL NEVER go to Silver Springs again. Sad as this used to be a good Vet practice.

Man, people don't like vets, huh?…read more My experience with Silver Springs Animal Clinic has been great. My senior goes to Banfield but my adolescent goes to Silver Springs. He was neutered here, no issue. In fact, about a month ago, I thought my senior was struggling to pee. Any cat owner knows that's a major, immediate issue and usually costly. I called her regular vet, who didn't have anything until the next day. No issue, they're not an emergency vet. I was prepared to take her to the local ER when I thought wait, let's call Silver Springs. They got me in just a few hours later! Turns out the little turd just had an upset belly and was straining to not pee. They were able to do imaging, blood work, the whole 9 yards. The staff was incredibly polite and professional. Love them!

They put down my baby girl Callie, 18 years young but she had lost more than half her weight and…read morehad trouble getting around. They were a great comfort at a difficult time for us.

Don't know where to start but what a wonderful company. We had to have our cat euthanized this week…read moreand this was the 3rd pet we used them for. They make the whole experience as good as it can be under the circumstances. The pet doesn't even know what happened. No stress taking them to the vet and much easier on the family as well. No crying in front of a bunch of strangers. Mary was who came (for the second time we used them) and she is so caring and compassionate. They are more expensive than a vet but worth every penny. If I could get them 100 stars I would.