My, sister, dad, & I are big gardeners, and grew up on a family farm in WNY. The soil is…read morewonderfully dark & rich, & I don't remember the last time something died other than from getting munched on! We went to this nursery last May and bought a bunch of outdoor shrubs/bushes: 6 rhododendrons & 2 roses - spent almost $700 in total! Unfortunately, ALL 6 rhodies died by mid-Fall, and one of the roses didn't make it through the winter. We went back to Urban Roots, bringing receipts + pictures of the dead plants, still in their mulched beds next to healthy others. It was then we first learned that Urban Roots does not guarantee any of their plants, even $69 Rhododendron! This is surprising since most or all nurseries I've been to provide at least 1 year's worth, it's notable that I've only used once in 50+ years! Anyway, selection was solid with all the expected types, and the initial experience was fine. Just beware "PRODUCTS ARE SOLD AS IS!"

Love this place and will happily return! It looks small from the outside but don't be dissuaded -…read morethey have a great variety of plants, garden-related items, garden art, plant care items, specialty soils, and really too much to list here. The place smells wonderful as soon as you walk in thanks to a table of blooming spring flowers. I was especially impressed at the collection of seeds that included things I have not seen elsewhere (celeriac! red and purple carrots!). There is a large outdoor section too that opens up mid- to late April, depending on weather (not open yet for spring 2025 as of April 19th but will be soon). Outdoors they have trees, shrubs, perennials, bags of soil, and a nice selection of pots. During the winter they mostly have indoor plants and houseplants, so if you need your gardening fix when it's cold out, you can probably find what you're looking for here. The plants all look happy and well cared for. This community garden center is a co-op full of passionate people who truly care about the place and the plants, and it shows. You do not need to be a co-op member to shop there, but it supports the organization so if you end up becoming a regular it is well worth considering. The person I talked to here has worked there for 15+ years and was friendly and very knowledgeable. This is not like the high turnover big-box stores where the staff does not actually care about your garden success.