I would not recommend using Otwell Flooring for a walk-in shower installation…read more We moved into our home the first week of October 2025, and within days the shower began leaking onto the bathroom floor, causing damage to our baseboards and trim. The issue stemmed from improper installation -- the tile was installed flush to the concrete instead of extending over it and underneath the glass door, which is necessary to properly seal the shower. I reported the issue on October 12, 2025. It took until February 23, 2026 -- over four months -- to get any response and have someone come attempt a repair. That attempt failed. I followed up again on March 4, and it wasn't until April 6 that he came out personally with the installer. At that visit, he acknowledged the original installation was done incorrectly and explained that the tile should have been installed over the concrete and under the glass door from the start. The fix required removing the glass door, correcting the tile, and then reinstalling the door. Here's where the responsibility issue comes in: the glass door was originally installed based on his faulty tile work. When the tile was finally corrected months later, it changed the opening -- which meant the existing glass door no longer fit. Now a new door is required at a cost of $700. While he may argue that he honored his warranty by sending someone out twice, that misses the point. The original mistake was his installation, and the sequence of events he directed led directly to the glass no longer fitting. Despite that, he has refused to cover the cost of replacing the door. Between the improper installation, water damage, months of delays, failed repair attempts, and refusal to take full responsibility for the outcome, this has been an extremely frustrating and costly experience. I would strongly recommend choosing another contractor for this type of work.

Thank you, Laura, for helping us with out troublesome living room layout. We can't wait to try…read moreyour advice, tips and tricks!

When we decided to get custom closets done, I knew they would be aesthetically pleasing, but I had…read moreno idea just how much we would benefit from the functional aspect of having our closets so well organized!! Laura and Emma worked with us to take an odd-shaped space and make it fabulous. I can't say enough great things about the service we got and how much we enjoyed the process of planning our space and now reaping the benefits of such a great plan. Thank you Laura and Emma. I would definitely recommend your services to any and all who ask. We love our closet!!!

Decorative Concrete Coatings is a family owned business. They installed stained concrete floors…read morefor me. They were very professional and easy to work with. I'd highly recommend them.

From the owner: Art on Concrete Let…read moreus transform any concrete surface with staining, patterns, logos, or any design. Whether you need basic concrete flooring or artful, patterned floors or walls, Decorative Concrete Coatings LLC. has what your home or business needs!