I was introduced to Grange Clocks and D McLennan after I had a nearby photographer take "pro" pics of my collection of Antique and Vintage watches.
At his own initiative the photographer took one particular pocket watch to Grange Clocks to show him beacuse of its unusual and historical significance. Since this "introduction" I have taken many pieces for repair, adjustment, oiling and cleaning to Mr Mclennan and have always found him courteous and brutally honest.
The ladies experince which she describes, is I would suggest, down to Mr McLennan's natural reserve (not a hard scot at all) just his honesty in trying to save people money.
It has taken a while but now Mr McLennan is still brutally honest about pieces that I take to him but also like a magician with pieces that I felt should just be conveyed to the bin.
As for his cluttered shop, hey its no worse than my lawyers office, sure sometimes I think, wow he could do do much better if he laid out the shop differently but its his business, so that is his concern not mine.
My message would be "dont hesitate" and accept that you are dealing with someone who works alone and appreciate that he will be courteous, most importantly honest (not hard) and sometimes people cant handle this.
Big plus side you wont waste money beacuse he will not pretend that something can be done and then charge you OTT for it.
Dont be put off by his demeanour, this is just a defence of a person who can be very funny but what you are really after are his skills in this profession and they are vast.
I have seen him almost scream with disgut at watches or clocks that I have taken to him and on examination he gets so frustrated when it is obvious that the item has had no oiling for years.
One thing though do phone before you go, he is sometimes out at jobs so the shop coud be closed. read more