My grandmother lives here and LOVES it! She has lived there for almost 2 years now and has become a…read moretotally different person. She always has something to do and has made so many friends. She loves the food and I have joined her for meals and must admit it is not what I expected. They have fantastic fried chicken and roast! The staff is wonderful and they genuinely care about the residents. I toured a lot of places with her and we are so glad we chose Independence Village. She says she is in the best place in town and I totally agree!

From the owner: Independence Village Senior Living is located on W Northmoor Rd in Peoria, IL. We're dedicated to…read moreproviding best-in-class service, amenities, and lifestyle. We care deeply about our residents, which is why so many turn to us for their independent living needs. Get in touch with us today to see how our family-oriented, personalized approach to resident care makes us your top senior living choice.

Sadly, our family member has deterioreted since being placed here. Unfortunately, our concerns are…read moremet with excuses about what can't be done. We have to request that tables be wiped down for meals and our family member's room to be cleaned and also have serious concerns beyond that involving his personal hygiene and safety.

Great Community and Amazing Staff. Food is top notch with in house physical therapy. Rides to Dr…read more appointments and nurse on staff for medications

Do NOT have your loved ones become Residents at this place. I am in the process of filing a formal…read morecomplaint to The Illinois General Assembly, Medicare and Medicaid. They will refuse to assist with incontinence care regardless of it is urine or colostomy related. Pam the "RN" is highly unprofessional and very unfriendly to the staff the residents. Pam refuses to take accountability for anything and integrity is definitely not their strong suit. Julia the "Executive Director" is not helpful. Grand Regency's website states the following: "Our certified staff is professionally trained and educated in providing the highest quality of care and services, which promote a safe, loving and healthy environment." That statement is false. "Grand Regency offers assistance with all ADL's (bathing, dressing, transferring, toileting, urinary incontinence and eating)" This statement is false. Both of these statements can be found here: https://grandregencypeoria.com/assisted-

Now operating as Generations Health Care. My mother in law came here for a rehab stint after a hip…read moresurgery. It was a horrible experience and we got her out after a week. The wretched smell, uncleanliness, rude uncaring CNA's. My mother in law was afraid to ask for any help. They did not address her foot neuropathy and therefore never got her up and walking. She sat so long in her chair her legs started swelling. Patients moved into hallways, not good. Do NOT Recommend this place for your loved ones.

Horrible place. Mean, rude, uncaring staff. Administration also terrible. Didn't adequately…read moreexplain forms they had my mother sign when she was under great stress due to my father's condition. Result was Medicare paying half of what it should have paid. Billing rarely available for questions but threatened and harassed my mother for payment once they got Medicare cut off (because they get at least twice as much billing the patient instead of Medicare.) they were very little help with Long Term Care Insurance. Staff worse to patients that didn't have someone with them.

My Grandmother opted into 'the Proctor Home' of her own volition about 6 years ago. Just after her…read more88th birthday after enduring the beginnings of a really brutal mid-western winter in the house she and my Grandfather owned for years and years. This place in seriously an A1 facility, so much so I say add another damn star! You walk in and it looks like the lobby of a 4 star hotel. Staff is really nice and really caring. The worst thing I can say about this place is in the words of another lady who lives there. "the food sucks, and the pudding is worse". She is correct on both accounts. The coolest thing I can say about small town living, and this place is that my lovely 95 year old Grandma is so happy there. Her apartment is really pretty tho filled to the brim with bricka-brack. She asked me to join her for dinner so I could meet some of her friends how could I refuse her? What I didn't realise was that she meant her friends from childhood. I sat at dinner with Aberdean, my grandmothers best friend from the 7th grade. They were 12! and back together after literally 80+ years. Boggles my mind... Proctor, tho nobody wants to be, or wants their loved ones to be in a home of any kind, is really a place where the widowed can live in the company of people they have known most of their lives. Imagine the comfort of that in a world taht has so drastically changed over the long courses of their lives. Frankly, I was really impressed by this place. The whole place is spotless. Nobody is neglected and everyone is so nice. My Grandmother is apparently referred to by the staff as 'the rowdy'. She likes to dance even tho she has terrible knees and a walker, she gets the others up and moving too. They are all grateful for her, and I am grateful for them. Proctor is ok by me. But the food does have to change. They're getting a new food service this month. If it gets better I'll let you know, as I'm sure that will be the burning question on all of your minds in the near future.

From the owner: For over 100 years Proctor Place has provided high-quality Life Care with comfortable independent…read moreliving and unmatched healthcare. Proctor Place provides best-in-class options for independent living with the assurance that all your future healthcare needs will be taken care of. Come experience the joy of comfortable independent living and unmatched healthcare. The Proctor Promise is a commitment to care for our residents for life. It is a pledge to put each resident's physical, mental, and emotional well-being first, every time. It is an assurance to make this a senior living home each resident values and enjoys. It is a dedication to grow, improve, and always make life here better for all.

My mother has lived there for 3 years. She receives delicious well-balanced meals. The staff all…read morethe way from maintenance to the executive director puts the care of their Seniors their number 1 priority. They are all receptable to suggestions. Like all human beings they don't expect to be ridiculed or defamed. My entire family appreciates what they do for my mother and would recommend this place to anyone interested. Ken M.

My mom is there recovering from a partial hip replacement, and she has several other medical…read moreissues, compounded by memory issues, and being a high fall risk. I'll be honest, it was a real adjustment moving from the hospital environment, to one that I have never experienced, so there were some bumps in the road - for the family to learn how to communicate best with the staff - and the staff to get to know us and my moms needs, but we are fortunate enough be able to be there often, and advocate for her. I have found the nursing and CNA staff to be compassionate, qualified, professionals overall. When I have felt that we had issues I didn't know how to resolve, the Administration was very willing to help us navigate the process and make any changes, or accommodations that they were able to. The Case Manager, the Physical Therapy staff, the nutritionists - seriously, everyone from the janitorial staff to the Administrator made me feel like my mother was safe, cared about, and physically rehabilitated to the best of her abilities. It absolutely helps the more the family can be involved to help their loved one get acclimated, and build the relationships with staff to help make the stay as productive and pleasant as possible under these circumstances. Thank you to everyone who has been involved in her care during her stay. You are just too many to name individually, but you know that I know who you are.

This place is very unorganized. I showed up for an interview and when I walked in the HR told me…read morethat the person who was supposed to conduct the interview wasn't there and she 'probably forgot.' That's really nice. Thanks for wasting my time. Had I drove from an hour away, as I have done for other job interviews, I would be very upset. I suppose wasting employed people's requested time off (taken for an interview) and unemployed people's gas money is what this company is good for. If they are this unorganized, I can't imagine how they care for their residents. St. Francis Woods is extremely disorganized. If an applicant didn't show up to an interview and 'forgot' about it and wanted to re-schedule, I highly doubt they would give them a chance, but its ok if you're on the other side of the hiring table. Received a call the next day stating they already hired someone. Surely they knew that before I came in for my interview. A cancellation 30 minutes to an hour before the interview would have been nice. Irresponsible and unorganized workers at this company. Wouldn't recommend applying there and probably wouldn't recommend placing an elderly citizen here. There's better options.

From the owner: Supportive Living Facility in Peoria Illinoisread more