Who ever is in charge of answering phones today @ 9:50am. They are hanging up on the calls. Also…read morehas an attitude. Please choose caring Customer service workers . Having my father in law in rehab is hard enough to deal with. To be treated like this is uncalled for.

I spent 3 and a half weeks with these amazing people and I was treated very kindly…read more Even though they messed up my food order the CNA's were hot on it to correct the mistake! The food was good and the physical therapy team did an amazing job they care about the patient and that is rare in many cases! I highly recommend Marquis!!! Thank you for all you do!!'

Plaxia Care Group Home offered wonderful TLC to my 80-yr old sister in law who suffered from…read moreDementia. The owners Eden & Chip are compassionate individuals who are very involved in the day to day care. The staff are amazing, always attending to the needs of the clients and the families visiting. Staffing levels and food services are also great--its a happy and 'homey' environment. I am a RN and did lots of research before finding Plaxia. It was the perfect spot!! If you cant visit, there is a home number to call which is always answered* I cannot recommend Plaxia enough **

Anyone on the fence?? Plaxia cared for my mother, Virginia aka "Sam" for the last 7 months of her…read morelife, which ended on Dec 29, 2025. I have nothing but gratitude and respect for Chip and Eden. It truly is top down management, the philosophy they have carries through to the staff. the belief that the normal "Hospice cocktail" is the last resort, is what made me appreciate how they cared for my mother. It is care and kindness over medication. My mother felt like she was truely at home, during her stay. They always had her comfort in mind. I can tell you she was not an easy person to please, and could be nasty at times but she really loved the people and her stay at Plaxia, thank you

Our family has been involved with Legacy House, Centennial Hills, since shortly after the facility…read moreopened. Our mom was first a resident in Assisted Living and then after a couple years needed to transfer to the Memory Care side. Throughout all the years we have been involved with the Management Teams and Staff, we have never had a bad experience or a concern that was not dealt with in a very timely manner. The care, compassion, kindness, and friendship we experienced was consistently very good. While mom declined, the staff continued to giver her great care and attention. Our experience with how our mom and family were cared for demonstrated over and over that caregiving is a path for people with great compassion and concern for the well-being of the residents. They were friends and we saw how much it mattered to them that we were given attentive care - especially when mom passed away. It was evident they felt her loss as well. This also includes the wonderful Hospice staff that were a part of her journey as well. Very impressed with everyone.

Beautiful place. The young lady that met with me was very knowledgeable and helpful. Great…read morelocation. Unfortunately for us at the time of the tour they did not have any available units. I can see why since it was a great place with much to offer

My grandfather was placed in their care while battling bladder cancer at the end of his life. The…read morestaff and "facility" is absolutely amazing. I say "facility", because it's 100% a home. Laura Marvel is fantastic, she is an amazing person, and only hires staff that are equally amazing. They cared for my grandfather exceptionally, and made his remaining time very comfortable. I would go back there for any of my family members.

I had my mom at this facility. It was thee hardest time of my life to watch my mom go down hill in…read moreher health. During this time, the staff at Marvel Manor took such great care of her. They were absolutely attentive in her needs. I never had a complaint about the care she received. Mom was always clean, never had any sores even with her being bed ridden. That was one of my biggest concerns putting her in a facility like this. She had home cooked meals breakfast, lunch and dinner. These are just some of the expectations I had before I decided to place my mom here. Marvel Manor exceeded my expectations. Would I recommend this to another? Absolutely. Would I take another family member here if needed?? Absolutely. Thank you Mrs. Marvel for being so kind and compassionate in the most traumatic time of my life.

I just wanted to take the time, at this 90 day mark, to tell you how much we appreciate you and…read moreyour staff at Desert View. My Mom has adjusted very well and we know for certain this was the best place for her. I love everything about Desert View, right down to the apartment you chose for her. We would make the same decision a million times over!! I just wanted to say THANK YOU again!

Our mother had been a resident for nearly a year. She went into the hospital before Christmas and…read morethe plan was for her to return to Desert View after rehab and a short term stay elsewhere. She passed away suddenly at the rehab facility last week. The next day, I called Desert View multiple times to let them know and no one answered. We decided to go to her apartment (less then 24 hours after she passed) because we needed some paperwork from the apartment. As we were about to enter the apartment, Charlie, a staff member who shows apartments was coming out of her room with two random people he was showing her room too. Please keep in mind this was a paid unit as it is on auto pay, we were not behind in rent. Since she had been gone for a few weeks, her mail was on the counter by the door, and it was clearly stated tax documents and social security information. Charlie comes out and I say what are you doing, he holds up his key and announces that he is allowed to be in the unit. I say you may be allowed in the unit, but you are not allowed to show random people a unit that has an occupant. He ended up telling me I needed to speak with the Manager Ryan, who long story short was yelling he was going to call the police on us, we ended up calling the police on him/the facility. While the lease states 'emergencies, to make repairs and improvements, or if there is a reason belief that your safety or the safety of others is in question,' Ryan highlighted the next sentence which says, "When we deem necessary or advisable." However, the next sentence says they need to give notice. All of this was referring to the emergencies or repairs the sentence prior. We had planned on keeping and paying for the unit through February so that we could clean out her personal items and then open her unit to the facility and the residents and let them take what they want. However, we were told we had until the end of the month. As we were removing all her items I spoke with several residents, one said, yes, they do this all the time. I told her she can say no! So, if you are looking for an assisted living facility for yourself or for your loved one and you want privacy and respect, I would suggest you look elsewhere. The facility was under the assumption she was coming back but still had the audacity to show her apartment, break the lease, show absolutely no compassion and even though they told the police officers they would apologize they never did. This has now been officially reported to the State. They also cut back on their food, and even if you miss a meal you are not allowed a second helping and dessert is one small cookie.

My 85 years old father had to be move to a hospice from the hospital,he was not able to walk didn't…read morewant to eat take medication,ladies at Mothers Touch did make him feel like at home they did magic he start to walk with the walker this is very clean well organized home for your love one

Very well kept and clean. Staff are knowledgeable and caring. Very attentive to seniors living…read morethere. Thank you.

My mom lived at Silver Sky Deer Springs for 5 years until her passing in October. They took great…read morecare of her, the caregivers were amazing and treated her like she was their grandmother. The place was clean. She had a nice size one bedroom apartment. There were activities everyday. Maid service weekly, 3 meals a day. Also shuttle service to Doctor appointment and Stores. During Covid this year they went above and beyond to keep all the residents safe, staff and residents got frequent testing. The managers Nicole and Robert were always available to solve any issues that came up. During my mom's final days she had Hospice Care however the caregivers really stepped up and went above and beyond to make her comfortable. The caregivers were as upset as family when my mom passed I really felt she was loved.

After missing several appointments which I verified all of them well in advance, yet again they…read moremissed another drop off appointment for my stepdad. He cannot walk or I would have driven him myself. Instead, I choose to meet him there and nothing.

This place feels more like a resort than a rehab center unlike other nursing homes. The room itself…read moreis well-appointed with simple but elegant decor. My mom found the staff very accommodating & takes good care of her with morning physical therapy at their gym. I intentionally visited after-hours at about 9 pm to assess their staffing which in many cases are lean & light at night. Not here. There seems to be ample staffing who are busy in attending the rooms but very helpful to my questions nonetheless. Martha, who is attending to my mom that night, needs mentioning.

Our 90 year old step-dad has mod/adv Alzheimer's. He cannot convey needs, nor rem if/when he has…read moreeaten, bathed, changed clothes, toileted, etc. Using a call button or asking for assistance is impossible. He had catheter complications but had no awareness of what the tube/bag was for. After a 3-day hosp stay it was sugg that he go to this facility to regain strength & continue IV antibiotics. A synopsis of SOME issues: 1. He was there 30 days, was sent to the ER 5 times due to blocked catheter, delirum, falls & infections. The only reason he was there was to monitor his urine output, so that blockages could immediately be addressed. 2. The hospital, during one of his trips, decided to install a suprapubic catheter. The hospital did surgery to install the cath w/o consulting us as his medical POA bc Skye Canyon failed to provide that info. 3. They consistently neglected to place the bag on the floor at night for proper gravity drainage, as witnessed after typical visiting hrs. This caused blockages and ER trips. 4. They were not feeding him. They brought food, but left him lying flat in bed, unable to even adjust himself to a sitting position. We told them multiple times to either sit him up in bed or place him in his wheelchair for his meals. He weighed 176 pounds when admitted. Hospital lab work after 3 wks showed signs of malnutrition, so they filled him full of Ensure to mask that, which caused diarrhea, with no toileting assist & another fall. He weighed 155 pounds at discharge. He lost 21 pounds in 30 days under their "care". 5. I asked once if they had bathed him because his hair looked greasy & he had a smell. No one could tell me when he was last bathed, & said "All he has to do is ask!". 6. After checking his bag one evening, I got 3 diff answers from staff re when the bag was last emptied b/c it had no urine in it. I again explained that if a blockage occurs, he goes into delirium & pulls the cath or falls. One of them again said "Oh, that's good to know". THAT is the point I lost it, slapped my own head & said "you've got to be f***ing kidding me! Why you do think he's here?". 7. We had a planned trip & were so worried about leaving him in their care, that we hired home health aides to sit with him WHILE in a nursing facility to keep an eye on his cath bag & prevent falls. 8. Each time a patient is sent to the ER, the room is packed up & all belongings are boxed. They lost multiple clothing items. 9. An ER Trip requires ambulance transport, one of which they marked as non-emergency, resulting in a $1200 bill for us, that we are still fighting, This was a trip where he had torn his suprapubic cath tube near his abdomen & it was "floating inside of him" & he had fallen, requiring surgery. He was able to tear or cut the tube at 1am while 15' from the nurses' station, & no one noticed commotion and it was deemed non-emergency? They then had the nerve to ask if we could provide the home aides again because it was so nice to have them keep an eye on him. 10. He has been in a memory care facility for 2 mos now, w/ home health on-call for any catheter issues. He has experienced ZERO ER trips or falls while there because the non-medical staff simply checks his catheter bag every 3 hours to alert of issues, preventing hospital trips. 11. When we wanted him moved, it was initially refused & we would be taking him against med advice. His ins would pay for 100 days, so it was obv they wanted to drain that entire benefit. After reminding them of the series of neglectful events, I had the paperwork within days. I don't blame the staff for the lack of attention & care. I blame the owners of this facility. They care about money....not the patients. I have no doubt that if he had remained there the entire 100 days, he would not still be with us due to infection, a fall or malnutrition that would have been swept under the rug as just a 90 y/o who passed from natural causes.

My grandfather is a client here, and his experience has been very disappointing. Scott has been…read morecaring for him . My grandfather has shared multiple concerns about how he's been treated, including teeling dismissed and not properly cared for. It's upsetting to see a place that's supposed to provide compassionate care fall short. I hope management takes this seriously and improves how they treat their patients. Scott is rude and unprofessional.

The owner Scott is very rude and creepy as well we took our mother on a tour and figured out quick…read morethat place was not for us very dirty and unprofessional as when we was waiting we herd him using inappropriate words to one of the tendents very sad to who ever reads this and has a love one under there care please check on your love ones I would be worried

My grandfather is a client here, and his experience has been very disappointing. Scott has been…read morecaring for him . My grandfather has shared multiple concerns about how he's been treated, including feeling dismissed and not properly cared for. It's upsetting to see a place that's supposed to provide compassionate care fall short. I hope management takes this seriously and improves how they treat their patients. Scott is rude and unprofessional.

The owner was beyond rude and unprofessional. The staff are all untrained and uncaring workers…read more would never recommend this place to anyone