While we love Pate's, their website should be revised to say the yard closes at 5 pm and nothing…read moremay be picked up after that. After rushing over from Cleburne and arriving before the stated closing time of 5:30, we left empty handed. This is our only bad experience.

Door is open and everyone is friendly. But they never have anything and what they do have is…read morewithout and type or brand choices. I just automatically go elsewhere to begin with so i don't waste time finding they don't have what i want.

Great service and help! We had a problem with our front door hardware and the team of professionals…read moreat Rick's were able to resolve the problem in a very quick manner. They went out of their way to assist us. Highly recommend using them.

Needed a Big Green Egg package delivered to family on short notice Thanksgiving week. These folks…read moremade it happen and went the extra mile. Excellent customer service and selection.

The staff really make this work. They are not only readily available to help but they know things…read more Always leave there satisfied

I purchased a refrigerator and found the doors are not lined up so the message center illuminates…read moreand constantly will ding indicating the doors are not sealed. I provided pictures to Home Depot and a repair team was dispatched. The repair team agreed the unit was defective and stated replacement was necessary. The team left and returned shortly stating the purchase was made last month so the manufacturer would have to be called. I purchased from the local Home Depot and they need to take responsibility since their team installed the unit. My pictures have been uploaded. Lets see if anyone from the store attempts to reach out. ORDER NUMBER wn31108066

Horrible, I HATE going here, never help around when you need it, no checkers, lines are long, it…read moretakes forever to get anything done here ..

Yeah, I like this place. Sometimes it has things I just can't find in the big box stores further…read moredown the road. They have some very unique hardware, especially if you are building a metal building or repairing a dock. I gurantee if you stop in you'll end up looking down every aisle.

Our dog managed to shred the screen on a window at our new house. I called Henson's, who installed…read morethe windows, and talked to Tim about my predicament. He came right out, took the frame, and told me he would see if he had the right size materials in stock. One week later the frame was returned, completely redone, and installed--at no charge! Awesome customer service. Thanks Tim!

I'm adding a star, to my review, for several reasons. First, is service. We are always happy with…read morethe customer service at this location. Second is the discount plants toward the back of the outdoor garden section. My wife loves browsing here, and will often buy plants at up to, 50% discount. Now she does not feel so bad when they die because they don't like Lake Granbury's slightly saline water being used on them. It's a learning process. Lastly is the improved mylowe's Rewards. Now I'm not sure what it's going to do long term, but it has resulted in a free, albeit small, potted plant. Bottom line: I'll still compare prices, but I might be more likely to shop Lowe's.

Cancelled WD w/o notification and in less then a couple hours of ordering. Took me a day to see…read morethe hidden email in the deck so I lost time re-ordering with another store. Propane tanks during the big blizzard in Jan 2026 in Granbury they were price gouging on the tanks purchases. Nearly 25% more then other big box and local suppliers. When you call, the AI loop back is a nightmare. I could not imagine if the high value WD combo has went through and had an issue... seems that support from Lowes is a nightmare. Team Home Depot all the way.

Get a lot of our supplies from here. Great service with their bin rentals and quality bits and…read moreother odds and ends!