I would advise caution when considering this contractor for home improvement projects. We hired…read moreFive Star to renovate our kitchen, bathroom and foyer. While initially friendly, he became very unprofessional after egregious errors in workmanship were made by Jese and his team. The tile work in all three areas were uneven with extreme lippage in some areas, had large grout lines that were cracked and messy, and were not properly adhered to the floor. Jese acknowledged the problems and promised to fix them, even going so far as to order replacement tiles. However, after over a year of repeated attempts to get him to return and resolve the situation, he stopped responding and never followed through on his commitment to make it right. Left with no other recourse, we filed a lawsuit in small claims court. The judge reviewed the evidence, including photos of the substandard work and communications promising to correct it, and ruled fully in our favor, awarding us a judgment of over $10k. Jese/Five Star Construction never paid this amount, forcing us to make a claim with the Connecticut Home Improvement Guaranty Fund administered by the Department of Consumer Protection. We are now in the process of having all of the work redone properly by someone who has specific tile expertise. We learned our lesson and before hiring anyone for a home renovation, we strongly recommend checking with the Department of Consumer Protection for prior complaints, looking up licenses, and searching public court records (available online) for lawsuits and small claims involving contractors you are considering. This can help avoid a stressful and costly situation like the one we experienced with Five Star Construction.

Remodeled our basement and windows! did a great job owner and workers were extremely clean and…read moreprofessional. I would recommend them to anyone that needs a good job done. followed all codes and regulations for my town.

Bob and his Home Doctor team was professional, prompt, courteous and most importantly knowledgeable…read moreabout energy loss from insufficient insulation and seals in a home. Bob was on time for the initial consult, quickly turned a quote around and started the work promptly after convincing my skeptical husband that he can make a significant difference with the comfort level of our drafty 1927 home (with 2010 renovation job that included inefficient insulation). Bob was accessible by phone throughout the project - and he was regularly onsite to manage his staff. Bob's team was trustworthy and conscientious of their work as well as sensitive to my schedule - critical since I work in a home office and have 2 kids under 7 who were sporadically under foot. I was pleased with the thoroughness of the work and that it was clear that his team paid attention to detail with their work. I am MOST pleased with the outcome of the work. The work was completed just before Spring this year so I only had a few weeks of cold to appreciate the difference in temperature. We experienced a few particularly cold and windy days - normally the house would have had a cold breeze, now we can hear the wind howling but didn't feel a thing. This is the first time since moving into our home that I don't dread winter - bring it on! Thanks Bob!

Very thorough, they don't miss a thing! They were in my house for 2 1/2 hours. Very friendly,…read morerespectful.

I am thrilled with a great job that Clark Construction did in adding railings to my new porch. The…read moreentire process was flawless from start to finish. I ended up with railings that not only look beautiful but function well and - best of all, never have to be painted. I will definitely be calling this company for future work! Winner! Highly Recommend!

Clark came out to estimate a kitchen remodel in my humble Redding home. They came and asked a lot…read moreof questions and took measurements. 2 weeks later I got an e-mail telling me that they could not come close to my $50K budget, that the remodel would cost closer to 75-85K. My kitchen is about 400 square feet. I never saw cabinet door samples, or a samples of anything ( backsplash tile, floor choices, etc) and I never got an estimate of how many square feet of cabinets of counter tops that were needed. ( and how that translated to the overall cost).I guess they can tell after a few photos and a measure how much it will cost. I really like to use local contractors, but stay away from this one. They only want to do remodels for people who have loads of money and don't have to worry about overall cost.

Great people, everyone is very nice, helpful and knowledgeable it's obvious they have years of…read moreexperience and there work speaks for it self! The owners are very involved on a day to day basis, they take pride in their company and it's something that is quickly apparent! I would highly recommend them to anyone. Mike V.

We had a kitchen done in our house in Ct. My daughter-in-law loved it so much that she got the same…read morekitchen. When we moved to Florida we ordered the same kitchen from them and they sent their best installer who finished it beautifully. We only had one problem with the kick board which was replaced immediately. Their was much back and forth by email between myself and the designer Mimi and the resulting plan was just what I needed. The first kitchen which I needed for Thanksgiving ran into a snag with a hurricane which knocked out the power for a week. The installer completed the job with hand tools working only with natural daylight. My sister also had her kitchen done and is very happy with it.

Treated myself to a C1 Miele canister vac yesterday, could no longer endure the upright product…read moreacquired last March! You wonder about the online review process sometimes... The store is attractive and conveniently located, too.

David of Stanton Miles LLC was very nice, honest and knowledgeable. He told me after a few minutes…read morelooking at my machine that the fan was broken. He pointed it to me and I saw it as well. It was only $100 to fix my machine. I am so happy with the result. Before I went to David's place, I went to "Aerus Electroluz" where the man told me after a week of leaving my machine there that it would cost $386 dollars to fix it because of broken motor. I decided to take my machine back and after another research I found stanton Miles LLC. I was lucky to find David. He gave me a penny which was the one that broke my vacuum. I would highly recommend Stanton Miles LLC. What a wonderful experience.

Writing reviews isn't in my comfort zone but I was so pleased with Rob's service. A 40-yr old…read moreKohler cast iron Jacuzzi tub on the 2nd floor developed a leak in one of its parts and it damaged the ceiling in the family room below. I was faced with having to remove and replace it or fix it. Because it is cast iron, removal would have necessitated thousands on repairs and renovations, fixing it was our preference. The problem was finding a qualified guy knowledgeable about jetted tubs, particularly dated ones like ours. This proved to be a daunting exercise. I lost count of emails and texts to retail stores and spa installers. I then wised up and contacted the main customer service number for Kohler and asked if they had any certified technicians in my local area. They said they have 2 and I followed up with Rob because, frankly, he reached out to me first. AND I'M GLAD I DID. He is super knowledgeable about these things and has a ton of experience and has seen it all. After I described the problem area, he asked me to send a pic of it. It was impressive that he was able to identify exactly what the part in question was, what its function was and then pinpoint the most probable cause of the malfunction. And then, refreshingly, he very clearly detailed what his charge would be for coming out and do the repair (so no surprises). We are quite a distance from him and so he added that there would be an additional charge for the travel time and gas. All in, his charge for the work done and additional travel was very reasonable. On top of that, he showed up on time and got right to work - and after a couple of tests he fixed the cause of the leaky part (and verified the repair by filling the tub). We are very pleased to have our working tub once again. Thanks, Rob. You're the best!

I would steer clear of this place. I'd report him to the BBB, but - surprise, surprise! They're not…read morelisted... Thankfully this place never did any actual work for me (dodged a bullet there!). But I did reach out to Rob via email, the owner and proprietor of Classic Baths, about repairing a steam unit in my house (entire transcript below for reference). He wanted $240 just to come to my house and look at my the unit, which seemed a bit steep. Fearing that it might be a difficult repair due to location, costing me even more money, I sent him pictures of the unit to help him out. After he looked at the photos, he told me that the original installer of my unit "should be shot," and then said, "No wonder you wanted a free estimate...you deserve your contractor." He then accused me of trying to pull one over on him. His words: "You knew this was going to be a problem and didn't mention it when you wanted a free estimate. You knew there was very high likelihood that this was going to be a problem but chose not to say anything until you knew you were getting charged. You deserve your contractor. "BTW, telling you your contractor should be shot was for free." This is the kind of condescending treatment that my wife and I have grown to expect here in Westchester. We're a middle class family with a one and five year old in daycare, and sizable bills: we can't afford to throw money around. 30 years or 30 days in the business, you just shouldn't treat people with kind of disrespect. Very sad. ---------- email transcript ----------- Hello Rob, My name is a David Schwittek and I live in ______ _______. I was referred to you in regards to steam unit repairs. I own an Mr. Steam MS 90 that stopped working. It pumps water, but never steams it. Might you be available to stop by and provide me with a repair estimate? Thank you In advance. Dave Schwittek ---------- Hello David, A one hour service call is $240 plus parts and tax. Regards, Rob @ Classic Baths ----------- What if it can't be fixed? I'd like to have a good idea of what I'll be paying before someone shows up and charges me $240 +. I hope you can understand. Thank you. -Dave ------------ Anything can be fixed, it's a matter of how far you want to go. If the cost is too much and you decide not to repair you may elect to replace it, I still get paid for my travel and time. I hope you understand that I can't know what's involved until I troubleshoot it and I charge for my time. thanks, Rob ------------ Just to clarify, we would pay you a minimum of $240 for the first hour, but you could then provide us with an estimate without going any further than that first hour correct? -Dave --------------- In one hour I should be able to fix anything other than a major problem. If it needs a major part such as a new heating element I would have to order that but I'd get your approval first. Anytime left from the one hour is counted towards the return trip to repair. If it is something major and you elect not to repair then the charge would be the $240. All of the above assuming the initial install was correct and there is proper access to the unit. Rob ------------- Understood. This would then be a good time to show you where the actual unit is. Please see attached photos and let me know what you think. -Dave ---------------- I think your installer should be shot. There's no way to work on that, it's installed with the access panel facing inside the hole, no way to work on anything. That is the back of the cabinet you see. Also, no unions on the copper lines to facilitate removal. Sorry but that's the truth. Regards, Rob @ Classic Baths -------------- That's what I thought. Our contractor moved it there. So that's that? -Dave --------------- Can you open up the wall on the other side of that door? Then the front would be accessible. Rob ------------- No sir. This is the only access point. Can it be removed/replaced? -d -------------- That's going to cost a lot more than $240. And then you'll have the same issue the next time it needs service. No wonder you wanted a free estimate... Regards, Rob @ Classic Baths ---------------- I wanted a free estimate because I have a one year old, a five year old, a mortgage, two cars, and credit card debt. I can't afford $240 just to be told my 'installer should be shot.' Good day. -Dave ---------------- I can't afford to allot 2 hours of my day to go see a job where it would be impossible to do anything and not get paid. You knew this was going to be a problem and didn't mention it when you wanted a free estimate. You knew there was very high likelihood that this was going to be a problem but chose not to say anything until you knew you were getting charged. You deserve your contractor.

Best experience I have ever had using a carpet cleaning company…read more Having had 3 kids and numerous pets, I have used quite a few! From my initial call to schedule my cleaning, to the completion of the job, the Red Baron Team were all very personable and professional. One of my carpets was heavily soiled from our newest "rescue" and I really thought it would need to be replaced. I was shocked to see that my white carpet looked fabulous and smelt great.The guys were gentlemen and a pleasure to have in my home. I would HIGHLY recommend them. Thank you! Ellen Venturini, Newtown CT

They did a beautiful job installing my runner and decorative rods. Would recommend to anyone who is…read moreseeking this service.

Mike is the best of the best. Top notch, professional, quick and very reasonably priced. Our…read morewindows looked so good after he was done, it looked like the windows were gone. Very personable and pleasant to have around. " A good guy". We will be calling on him annually and in the future for other power washing jobs. Best find ever. Thank you.

There are those rare times when you find a vendor who provides service and quality beyond your…read moreexpectations. My family hit the jackpot the day I asked for a quote to power wash our home from Mike Window Cleaning and Maintenance. He went above and beyond, in addition to the house (with a great deal of algae) he cleaned our walkway, the patio and under the grill......and my little side fence and more. I feel like he is now part of the family; thank you Mikey. Talk to you soon.