Why people should buy on line NOT our local toy shop. I put…read moreaside approx 250 euro of toys (mostly lego) as they have a Christmas club in early October. I paid 50euro deposit on that day.I kept the receipt & my mobile number was on the top of the page. My reason was its a family run business & support local to keep jobs & revenue in Ireland. Since then I have been buying other toys ie lego even a week ago & I had found it conveint while in the city to buy kids birthday present . I was in Toy Master (Crotty's ) kilkenny today following change of mind of my 4 yrs old & what Santa might be bringing & was abruptly told that the toys should have been collected yesterday 10.12.17. The girl A.M advised her male collage that was standing at the counter she had written to be collected on 10.12.17 on the top of the receipt but questioned was I collecting them today . I explained as the receipt was in a different handbag I had forgotten the date but could pay & collect them now. As I explained to A.M. the change of mind from the bat mobile to coastguard, pizza truck etc .. She asked if I knew the codes but I said I would know the lego boxes to view & I went upstairs to get same off the shelve.The gentleman got the pizza truck while I picked up the other 3 lego boxes. When I went down stairs to precede to checkout with changing the bat mobile to the city police etc she was very unhelpful & made me feel I was inconveniently taking her time. (with only 1-2 others in the shop..no queues) Also when she took out the 2 items that my son no longer needed ,1 item was through on the shelf behind her in an aggressive manner. I asked if I could have black bags as there own toy master bags are very light weight & I did not want others to see what I was buying. This was then repeated by A.M to her male collage SHE WANTS BLACK BAGS...as much to say not only is she changing her mind but now she wants black bags. 1of the black bag was tore but I differently was NOT asking for another as they both could not get me out of this shop quick enough!! Where do you start ...BUY ON LINE AND YOU DONT GET THAT IGNORENCE... As the manager was the male collage no point in complaining..... If it was a problem I didn't drive in the snow & ice to collect santa toys on the 10.12.17 then why didn't she ring me as my mobile was on the receipt.. I spent in total 285 euro for santa & approximately 600 euro throughout the year in total. Thank god Ken black is in kilkenny as I will be not be back in toy master kilkenny.

Great toys, nice people...the original toy store in kilkenny. My favorite since 1996.read more

We have just been to Hamley's Toy Store to see Santa in his Grotto, it was fantastic, our 3 year…read moreold Grandson was in Awe of Santa, he was the best and great value for 12 euro, fantastic gift and Photo, I would be more than Happy to recommend him to all, the staff also are the best, love everything about the store

A great toy shop in a handy location. They always seem to have even the most popular items even…read moreclose to Christmas. This location also has lots of free parking.

I don't recommend Smyth 's Toy Store Tallaght They are…read moretired and bored to speak with people . The staff is very unfriendly ,even ladies. Sorry I had very bad experience . The date was 18 November 2025.

Jaysus it took me an age to actually find it. I knew whereabouts it was but they've changed the…read morelayout of that part of the village quite a bit since I was last down that way. Eventually found it after a few false starts and U-turns. The thing I always find about Smyths is that every time I go in I feel somewhat overwhelmed. I mean it's a huge shop with floor to ceiling shelves of brightly coloured things... as I walk in I can never figure out how exactly I'm going to find the thing I'm looking for. The one in Tallaght is no exception, although it's quieter than the one in town, which means at least my ears wheren't assailed at the same time as my eyes. After wandering around a bit and wondering where the aisle with the trucks on it would be, I found what I was looking for. While pondering the various merits of tractors versus diggers (and indeed possible choking hazards), one of the staff asked if I would need any help. He really was helpful in finding age appropriate toys for the discerning two year old who prefers things to look like replicas rather than toys, and I ended up buying something on the shelf which he directed me to. It's probably also worth saying that there doesn't seem to be a large carpark near the store but there is a reasonable amount of on-street parking, although how available that is during the day I don't know.

This is one giant store which is always filled to the brim around Christmas. One good point is that…read moreit is not overpriced and has 2 for €20 deals. There are aisles and aisles of toys for boys and girls and everything from lego to dolls to electronic devices. There is a big area at the back with everything needed for babies such as cots, buggies etc. Today they even had that daft frozen doll everyone was fighting over last week in stock.

hi i went out to smyths toystore airside this morning friday the 21st of november after i finshed…read morework at 7am to see if i could get the famous elsa snow glow doll everything was fine until the doors opened and all hell broke loose iv'e never witnessed anything like it people of all ages and gender were pushed tripped shoved men and women dived on the few dolls there were even when people had them they were pulled from there hands while staff may as well not have been there as they only stood back and laughed. I fell this was very badly organized by management. A friend of mine waited at the Blanchardstown store for me which was organized perfectly each person was giving a ticket until max amount was giving out 10 in store at a time no pushing no shoving no drama and got the doll brilliant management fair play to you. i have never written one of these reviews but i was so shocked and discussed at the carry on i felt i had to

When I went into this store over 1yr ago I took the chance looking for a particular item the lady…read morewho approached me was so helpful I worked in retail for over 15yrs and Good Customer Service is hugh in my book and the lady Wendy couldn't do enough for me I got my item and left very happy 'I went back and purchased an item for my daughter which stopped working and when I brought it back and the same lady helped me again and once again went above and beyond with her customer service skills its the only store who stood out for me with brilliant customer service and they might not have all the stock the other stores have but there 100% when it comes to dealing with customer's compared to their neighbouring stores and I will return my custom to them. I should have wrote a review at the time but with a new baby I didn't get time.

I had a disappointing experience upstairs in the LEGO/toys section. One of the workers wanted to…read moreget past me and my boyfriend even though there was plenty of space around us. Instead of simply saying "excuse me", she made a hand gesture towards us to move out of the way. She wasn't smiling or particularly polite about it, and the whole interaction came across as quite rude and dismissive. Another worker even looked at her and then at me afterwards, which made me feel like the interaction was noticeably awkward. I completely understand that staff need to get around customers, but a simple "excuse me" would have been much more respectful and professional.

I love going here with my little boy.... I don't know which of us is more enthralled…read more Isle after isle of toys that I am sure you would have had to mortgage the house for 20 years ago, they seem much cheaper these days. ...except for caps (as in the things you put in cow-boy guns to make them go bang) - 3.50 a .roll... bloody hell!! The gun cost 5.99!I