I hate that I have to write this review, but what happened this morning just doesn't sit right with…read moreme.
I retired out of the military 8 months ago, and I got a job in Fayetteville. Since working in Fayetteville, but living in Aberdeen, I decided to find a barber close to work, and I stumbled across Jack and Mike's.
For 8 months I have been walking-in, and Mike has been cutting my hair. Very pleasant Gentleman, great haircut, seems like an all-around nice guy.
Well, today 11 Sep 2026, I walked-in around 0830 and there were 2 other customers waiting, so I took a seat. About 5 minutes later, "Jack" looked at me and asked, "Do you have an appointment?" to which I replied, "No Sir, I have always just walked-in, I wasn't aware that I needed to make an appointment." He then simply responded with "Sorry, wish I could help you", turned around and went back to cutting a customer's hair. I sat there for a few seconds, processing what he said, honestly, in disbelief. Really?! I have been coming here for 8 months, and that's what you say to me? That's how you treat your customers? I came in a few months ago and suffered through the shop not having Air Conditioning, didn't complain once, and even though I was soaked in sweat and about lost 10 lbs, I still gave a tip. Why? Because I enjoyed the haircut, and I wanted to support a local small business.
In the last month, I had a heart attack, my house burned down, and I messed up my back. I had been looking forward to get my haircut from Mr. Mike. A fresh start to a new month. What should of been a delightful day, instead started off with me being disrespected. When a man finds a good Barber, its sacred, loyal, and welcoming. That's what I thought I had here. Nothing was different today. Well, I was wearing pink shorts. Was it the pink shorts? I guess I will never know.
I am not dumb, I know that this business will continue to operate without me as a customer but just tread lightly.
I truly hope this was a one off and no other customers experience the betrayal that I did today.