Been with them for years when a technician bypassed a motion sensor without our knowledge. Some…read moremonths later that building was broken into and the missing sensor allowed the thieves to operate inside without being detected. Result was about 5,000$ in damage. Management simply said it was not there problem and offered nothing. We asked for some discounted extra motion sensors and were told it would increase our cost to monitor because of increased expenses on Alert's part, which is simply not true. Tried to profit off their error's. They have a few good people but management in Wichita is a joke.

Senior citizen, had to stop with the monitoring because of cost. Had a door sensor go out…read more Customer for over 10 years and they wouldn't sell me one. Do not get in business with them. I would never use them.

I switched to ESS after a very bad experience with another provider in town. I reached my breaking…read morepoint and had Jim come and install a new system. He did an awesome job. That was 5 years ago and I'm still an extremely happy customer, which can be rare in today's environment. Lots of companies will start out good and then go downhill once they think they have you locked in as a customer. That's not the case with ESS. Jim is as receptive when I call him with a question or concern today, as he was when I first made the switch. I would highly recommend them to anyone looking for an alarm company for their home!

From the owner: Security Systems customized to fit all of your security needs at home and in the workplace…read more Professional and respectful leaders in security system technology helping home owners and businesses secure their homes, commercial buildings, warehouses, office complexes, restaurants, medical clinics, mini storage facilities, and retail stores. From a standard security alarm to an entire security package with remote access and Smart Home Automation, Electronic Security Services, Inc. can create a home or business security system that fits your needs, objectives, regulation and requirements, and your budget. At Electronic Security Services, Inc. we know that making the right choice when choosing a security provider for your home or business is crucial and can be the difference between avoiding a disastrous break in and losing valuable possessions. We pride ourselves in offering the best home and business security systems with honest, responsive and respectful customer service. Now offering a Home Health Care option (PERS)Personal Emergency Response System. This system interfaces with your existing 2Gig system with Alarm.com

Vivint has very deceptive sales tactics. Rep,s make verbal agreements with long term customers and…read morethen Vivint will make excuses why they can not honor these verbal contracts. I was offered to have my equipment replaced and have a backdoor camera thrown in for free, for a cost of $500. Vivint could not honor this because the rep was sick at the time. Vivint is not to be trusted to do the right thing , this is a bad look for a security company. Take you business some where else. I give 0 stars

Absolutely predatory company. Their salesman has been in our neighborhood for two days and come to…read moremy house 4 times, after i told him we're not interested. Once was at 9pm at night. Absolutely ridiculous. Our neighborhood isn't even that big to be there for 8 hrs two days, unless he's lost. I've had this company come years ago and insult me as a women, saying i needed to ask my husband permission to touch a thermostat. This company is TERRIBLE!!!! DO NOT USE!!!!!

The installer came on time and installed my Mernard's 4 camera system. Mark Prickett the owner…read morestopped by along with his friend as he was small enough to get under the house. Mark claimed to be a former Marine and a Police officer. Upon them leaving I came up with a gun missing. Upon follow up with Mark he never asked for the make and model of the gun so he could investigate. I cannot recommend this company. If you do use them do not let them out of your sight not for a second. Mark suggested I misplaced my gun, left it at the range etc...., Do you know where your weapons are because I sure do. I hired this security company and got robbed.

We just had Ashraf install cameras at our house. I absolutely love them. Ashraf was awesome to work…read morewith and I was very pleased with the price. He had great suggestions for locations of the cameras and the monitor, which was great. I would definitely use him in the future and highly suggest his work.

Ashraf was extremely knowledgeable and helpful. Very respectful and punctual. I would use his…read moreservices again.

Premier Security installed a full security system at my business. The installer was very…read moreprofessional and informative. The alarm is easy to use and has great options. The price was affordable. Highly recommended.

I would give them zero stars if I could. The owner of this business threatened to rip the tv mount…read moreand shelves out of my home after I expressed to him that I was not satisfied with their work because the project was incomplete. I ended up paying way more than I was quoted, and quite frankly, I was scared for my safety after initially giving them access codes to my apartment and was in fear even after I paid them that they would enter my apartment without permission. I would not recommend this business to anyone, ever.

Best ADT Service Experience -- Thanks to Terrell Mitchell!…read moreI've been an ADT customer for several years and, like many others, have experienced my share of system issues. After spending nearly four hours on the phone this past week, I finally secured a service appointment for 10/24/25 -- and I'm happy to say it turned out to be the best experience I've ever had with ADT! Terrell Mitchell arrived right on time and was greeted warmly by my dog (a Border Collie/Terrier mix who has a knack for sensing trouble!). Terrell introduced himself professionally and immediately got to work. He quickly diagnosed a longstanding issue I wasn't even aware of and proceeded to resolve one problem after another. He was efficient, knowledgeable, and incredibly thorough -- replacing or restoring every technical component until the system was fully operational. I was genuinely impressed by his expertise and dedication. If you're scheduling service, ask for Terrell! He's a true professional who takes his work -- and his responsibility to protect clients -- very seriously. A total standout!

Absolutely HORRIBLE company. They are literal criminals and steal money from customers. My husband…read morewas sent to a collection over a bill we never got. When I call to ask what the bill was for the representatives say they can't tell me because they already sold the debt. How can we pay a bill we never received? They are the ultimate scam artists. Avoid at all costs. Impossible to get out of contracts with them because they will charge you after the fact even if they say they won't.

On June 17, we had a 65 foot tall tree fall in our house. It ruptured the roof and the water ran…read moreright down into our fuse box. Plus tore all the lines off our house and our security light pole. We called Mr. electric they were out here promptly to give us an estimate to present to our insurance company. Once our adjuster said yes, we called Mr. Electric again. I was told their schedule was really busy, but I reminded them who I was. I was told, let me talk to the boss. And, then we heard-- we rearranged schedules, is 8 am tomorrow morning, okay? Yes Ma'am!!! They sent Jackson, the same young man who had come out to do the estimate for us He worked diligently. He was so nice the whole time he was here Plus he made sure to get any problems that we were not aware of taken care of. He cleaned up thoroughly after himself and labeled the entire fuse box REALLY A JOY to have repairing our house We have been 10 days without power and water and all I can say in huge letters-- yelling at from the top of the roof thank you Mr. electric for showing up so fast and bringing is back to the 21st century Also, a giant thank you to Evergy Energy for sending a line out here right away... to put the power cable back on our ...so that Jackson could make sure everything was up and running

They worked very hard to repair my yard light but it ended up needing to trench my yard so I…read moredecided to not proceed with the project.