We did a full interior remodel and can't say enough how pleased we are with the end result. Bill,…read moreMichael and crew are great to work with. Highly recommend! We will absolutely be doing more work with RemodelWest in the future.

We just completed a kitchen, dining room, laundry room remodel with Remodel West, and have nothing…read morebut positive things to say. We originally selected the firm for their design aesthetic - theirs was the first showroom we'd seen where we liked all the kitchens on display, even if the style was not our own - and then were pleasantly surprised and impressed by the design-build seamlessness of their process and the quality of execution through construction. Some details: The designers (Kelly Funk and Sarah Spiroff) and the design process was excellent, moved along quickly (but over months) and helped make the challenging decisions - like where to anchor the kitchen, where/if to have a dining room - much easier. The build process and the foreman (Pat Leary) were also excellent. Job was on time, and on budget (though both struck us as high at first). The details of the design and execution passed our anal-level attention to (different sets of) detail, with the foreman and designers catching things even we didn't notice and proactively bringing them to our attention. The demolition team (led by Juan Carlos) taped off our home so neatly and were so happily respectful of the remainder of our living space and morning routines that (unlike with past contractors), we didn't feel like we were suddenly living in someone else's work zone. Things came up, as they always do with remodels. Some changes / fixes Remodel West offered to pay for, others they asked us to sign a change order. Each change order contained the cost of change plus a running total for the project. Some elements of the work that were beyond their project scope they spelled out clearly up front (for example, they didn't handle the painting, fixtures, turning our side-by-side washer/dryer into a stacked unit, low voltage work - running ethernet cables and a sound system) and for each of these we were struck by how much harder it was to manage things on our own without them. Just the washer/dryer solution took us 5 (aggravating) phone calls and a Sears technician who showed up outside the time window, demanded to be paid before starting work - though no one was there to pay him - and left less than 15 minutes later, refusing to start work and get paid on completion. Pat, the foreman, bailed us out on this by largely doing the work himself (with some help from my husband - helped clarify the potential liability issues). Similarly, Pat oversaw & fixed things the low voltage guys did, the roofer, the painter, etc. just by proactively being on site when they were due to appear and stepping in. The project was due to be complete by Halloween, and it was - with the exception of some of the pieces we were responsible for. We've lived with the kitchen for about 6 weeks now and it's turning out to be everything we wanted and more - opened up the house brilliantly, great for hosting Thanksgiving (with 5 people cooking) and holiday parties, and still feels so much like our own space that a small breakfast for just the three of us is a delight.

At the train yard in Portola and The kids locked the keys in the truck. I searched yelp for a…read morelocksmith and this place was the only locksmith listed in Portola. I was abit worried as the listing showed it was was closing in 11 minutes. The locksmith was at the station in less 10 minute and had the door open in 1 minute. Didn't get the guy's name, as he was done so fast. He was polite, professional and curteous. Can't ask for anything better than that. Well, I can ask my kids not to lock the keys in the truck lol.

I talked with Rebecca even before I decided where to go to get key made for my 2005 Saab and was…read morealready sold solely on her niceness and knowledge. Then Ernie came to do the key and he was just as nice as her! It took him a couple hours and was only charged $284 to basically rewire and program my car. Thank you so much for all your work, I give you an A+ or a 5+ stars

My wife and I had a fantastic experience with John. He nailed all the little things -- always being…read moreon time for our meetings (in fact, early), responsive to our questions, helpful without being pushy, hard working, etc. He's also very kind and generous with his time and not once did we ever feel pressure to do anything but decide what would be best for us. What impressed me most was how much he listened to us. As first-time home buyers, it took us some time and looking around to figure out what we wanted. John would often listen to our conversations and to our answers to a few well-placed questions, and the result was that we ended up with a house that we were thrilled with very quickly. He has a wealth of experience to draw from, and we certainly benefited from that. To top it all off, he's a lot of fun to be around. Can't recommend him highly enough.

Been a customer of this dynamic duo for years from finding skull keys to fit our bedroom doors to…read morerekeying the house to reprogramming our smart keys for our truck. Great service great people and yes of course skills to get you out of what ever trouble you need a tow for

The nicest people you will meet. Yesterday I had a gate lock that had problems .... jammed. I went…read morethe hardware store and they said they did not have locks but maybe Ron across the street could fix it. Not only did he fix it, he did it as a kind gesture. I will not only use his service in the future, but highly recommend him... thank you !!!!

As first time buyers we really leaned on Carol to help us navigate the purchasing process from…read morestart to finish. It was so important we had a trusting relationship because this is the biggest investment of our lives thus far! Carol provided that comfort and exceptional knowledge of the area. I'm the type of person that reads everything line by line and takes notes to the point of annoyance for some. Carol was available around the clock and responded via email, text and phone without any delay; she's honestly superwoman! I truly felt throughout the process that Carol held our best interests always. She also helped push along any deadline challenges, an inevitable result of COVID...Carol's connections and relationships in the area really made a difference. Many thanks for making our dream a reality. Come visit us in a few months to see our project progress! -Shayna & Bobby

We found Jason at his company on a Google search, but we should've went to yelp first that's our…read morefirst mistake. Jason initially came off as a very knowledgeable person, but that wore off after the second or third conversation and the pushy used car sales man tactics kicked in. We Called them about a furnace replacement and was given a fairly reasonable price, his price beat Home Depots price, and I like small business. Shop local etc . When we went to sign he had to "nail down the quote" and said that it was "just a rough estimate he gave us . " one week later get a call back said there's gonna be a $3800 price adjustment because of Parts availability. And there nothing he can do about it. Take it or leave it. WOW! Beware!

It's simple... This outfit knows it's "stuff". Great crew that gets the job DONE! Communication…read morewith them is efficient and friendly.

very difficult to get these shutters. I spoke to Jessica smith on multiple occasions. she was…read moreabrupt and would not listen to me when I said the shutters were delivered to the wrong address. finally she had to believe me. Jessica sold me the wrong brackets because I was too embarrassed to say I honestly did not know how to install. She just wanted to stop talking to me. shutters are here at the correct address. I now have two sets. sad the company has a salesperson like her

I have ordered shutters from Larson Shutter Company twice. The first time everything was perfect…read more The second time, I had two problems, both my fault. Larson stepped up and helped me out and made everything work for me! I can't recommend them highly enough!

Portola Senior Apartments is currently under NEW Management. The Management Company that is now…read moremanaging them is filled with Caring Employee's that take pride in their work.