Renting out a property is much easier if you have the help of a good property management company…read more What NREMG offers is peace of mind. They are a one-stop shop that can administer all your needs. They are knowledgeable about the area, have effective marketing with tech innovations, and have versatility in solving any issues. As the other reviews mention, you will find professional help from people who love their job and will go above and beyond to help you have a very smooth transaction. I recommend NREMG.

TLDR; Poor communication, subpar performance and no transparency during the tenant searching…read moreprocess. I am a previous client (property owner) and I would not recommend NREMG management services to other property owners for the following reasons: 1. I hired NREMG on 8/27/20. I terminated my contract with them on 10/11/20. During that time there were only four (4) "official" showings and only one (1) application received, despite making clear what my priority was (renting out the units ASAP). Any time I wanted an update on the tenant search, I had to reach out because they did not take the initiative to let me know what was going on. 2. NREMG uses a proprietary software called "TenantTurner" to schedule showings. While I was residing in the unit listed for rent, I never received notifications from TenantTurner regarding tenant showings that were rescheduled or consequently cancelled, neither via email or text (e.g. if a tenant scheduled a showing for Monday and then rescheduled for Tuesday, I would receive two showing notifications, but no notice that the showing for Monday was cancelled and rescheduled for Tuesday. This was a recurring theme and a continued waste of my time. 3. I had to do damage control for a prospect that showed up to the property (as scheduled, because neither the prospect nor I received any cancellation notification - refer to point #1) and a NREMG listing agent did not show. 4. One of the listing agents (Erica Skapyak) was uninformed/unprepared while showing a prospect the home where I was present (I was occupying the unit at the time). The agent, in turn, had to ask me (as the owner) questions that the prospect was asking (i.e. is the unit furnished, what appliances are included, etc.) when I had already provided all this information at the start of the management agreement. This defeats the purpose of having a property manager show the property. 5. When calling the NREMG main number, one of the reps I spoke to was very unprofessional, whispering inappropriate comments direct towards me while on the phone without realizing I could hear them. 6. On two separate occasions, the listing photos were incorrectly posted on the advertisement. It took 13 days for the NREMG team to correct the error (notified 9/11, corrected 9/24). When the error was fixed, then only 5 pictures appeared for the "lower unit" and 8 pictures appeared for the "upper unit" when I had previously provided 40+ pictures for their use and I had to bring this up with them again to correct. 7. In an email dated 10/9 at 5:28pm, NREMG stated "Per the terms of the management agreement, we would not continue to incur additional costs to lease the property going forward as you have formally stated your intention to terminate the agreement." This is because I had asked NREMG to continue vetting the applicant despite formally requesting termination (mistake on my part). When I asked for clarification of this statement after-the-fact, they conveniently changed the meaning of "property" to mean "upper unit" to not contradict themselves and still hold claim to first month's commission. This was grossly unprofessional and misleading. 8. The only applicant in question had a pet which fell under the category of an "aggressive breed" (Rottweiler). NREMG did not consider this in the screening process and conditionally approved the applicant without first consulting with me. Let it be known that I did allow pets, but my insurance policy does not cover aggressive breeds (as many policies do not). This is a huge red flag and is an oversight on their part for not consulting with the owner before allowing an aggressive breed on the property. 9. Finally, NREMG claims to have sent an automated email regarding a submitted tenant application on 10/9 at 2:33pm (perhaps related to point #1) which I never received. This is a recurring theme. You can expect NREMG to reply to this critique by saying they fulfilled their responsibilities and contractual obligations as per their agreement, but the way they reached that outcome was extremely inadequate.

Katie Caul is a consummate professional and so incredibly wonderful to work with. She consistently…read moregoes above and beyond and always puts forth 120% in all that she does. She is extremely knowledgeable, approachable, and just a joy to work with. My husband and I feel very lucky that we were able to work with Katie as we were new to the Detroit area. Without any reservation, we strongly recommend Katie Caul. Katie treats you as if you are her only clients and she truly cares about her clients. We cannot thank her enough for all of her time, help, and guidance. She is truly one of the very best!

Mark came as a recommendation to us from a top broker out of Philly, where we were moving from. We…read morewere promised the best, and boy did we get it. My wife and I were blown away with Mark's responsiveness, knowledge, and commitment to finding us our dream home. We had very specific parameters for our search, and Mark happily took us to see dozens of properties until we were happy. It never felt like a chore! Mark happily answered calls, worked around our schedule, and he was always excited to take a look at the next house. Mark has a background in architecture, which always made house hunting a blast. He'd breakdown features, give us a crash course on wood flooring styles, analyze the style of the home for us, etc. all of which helped us understand what made each house unique. He never shied away from voicing concerns, either. He'd be honest whenever we stumbled across a property he'd never live in himself. His knowledge of the history and culture of every neighborhood in Detroit was also really key since we were coming to the city as transplants. Our showings often deviated into little history lessons that really helped us understand where we'd be happiest based on each area's unique features, resources, restaurants, etc. When it came time to make offers, Mark negotiated tirelessly and advocated for us. We got a killer deal and we love our new home. I cannot think of a single way in which Mark's service could have been improved upon. Seriously, if you're looking to buy or sell a home in the Detroit area, you found what you're looking for here.

From the owner: Brick and Stone Real Estate was founded in Detroit’s Woodbridge neighborhood near Wayne State…read moreUniversity. We serve Detroit, the Grosse Pointes and nearby historic suburbs. Our physical office is now closed and we work remotely from Grosse Pointe Park and Detroit's East English Village. We are available by phone or email for an initial consultation and can meet up in-person to show properties. We love exploring the City with our clients!

I was super pleased with my work with real estate/leasing agent, Savannah, at Saros Real Estate in…read moreGrosse Pointe. During my search, I engaged with *a lot* of property owners and agents across the metro area, and Savannah was among the top of the list in terms of professionalism and thoughtfulness. She was organized and generated lots of ideas that helped me in making my ultimate decision. I'm not familiar with the principle at this company, but he obviously has a good feel for hiring great people.

ll they care about is money rented a unit from Dland group LLC one of this company's LLCs the…read moreliving where so deplorable white mold ETC ETC . Never responded back about problems with the unit only when it was about money DLAND GROUP and Jim Saros Real Estate are associated https://www.zillow.com/homedetails/843-Beaconsfield-Ave-Grosse-Pointe-Park-MI-48230/88699967_zpid/ as you can see the contact is your agent and the photos have your water mark on the photos. Once again a rich man taking advantage of normal people for personal gain. Also taking advantage of a single women with very high pay check stubs to lease her a dump then tired to evict her during a pandemic then was sent into collections with no call text landlord had her number never said anything when we told him we had moved then charged 350$ late fees? Never ever rent from both of these companies they are scammers and don't care about renters. You cannot lie to people

I had some special circumstances to sell a house that wasn't mine (and get it ready to sell), and I…read morereceived a referral to Christine from two separate people I had been working with in the area. The referrals were extremely helpful and I feel like Christine was the perfect realtor for my situation. She was able to give me some great advice to take care of some things that needed to be done to get the house ready to sell. When it was time to list, the process was quick and painless and Christine's experience was a key to making it happen. With her knowledge of the area and experience we were able to list and sell the house quicker than I thought would be possible. Through every part of the process I appreciated Christine's Professionalism and timely communications.

Highly recommend Christine and the Phillips group to anyone in the housing market! We had the…read morepleasure of working with Christine in purchasing and selling process! As first time home buyers we are overly appreciative of the detail and time spent breaking down the complexities of the housing market. Christine went above and beyond our expectations. We are very appreciative for Christine, she is GREAT at what she does and an even better person!

I terminated my management contract with this company on January 1, 2018. Had been with them for…read more20+ years. For many years they were just great. About a year ago however, there was a management change and the service degenerated. Phone calls were no longer promptly returned. I was charged for services I did not authorize (the money was deducted from the rent checks and never refunded) Repairs I did request were acted upon slowly and on some occasions the work was shoddy. The staff situation became a revolving door and the lack of continuity made things even worse. I would not recommend City Place Properties to anyone

This is the worst rental company ever they will never come an fix on their property an they will…read moreput you out because they dont want to put in work be careful renting from them would not Recommend

Mary Rogers is a truly a professional salesperson. She would give advice how to stage the house…read morebetter and she was right. If I had another home to sell, I would pick her again. She would even follow-up with other agents. She worked for me.

From the owner: I work Hard to get the job done. First time Home buyers, Sellers& All buyers, where big or small…read more I will take care of you.