When I tried to cancel service, they sent a check that was uncashable. The check had been written out with my last name but my ex's first name. When I tried to get it corrected, they said I need to drive to O'Fallon to fix their mistake. In addition, I still wouldn't be able to cash it as my ex is on my account and they wouldn't let me remove him so the check would be written to us both. Not sure how others deal with past relationships but my ex isn't going to sign a check for me. Honest & Integrity should not be in their tagline for business. They are scammers & unethical. read more