Great service! Very kind, attentive and they have the most wonderful furry employee there to assist…read moreyour feelings

Very impressed with this Dental Office...Dr. Friberg is the best Dentist in the Wilmington…read morearea...After moving here from NH, I was looking fora Dentist with expertise and new technology with which he had and so is the staff...Very professional and down to earth explaining the process he will use...I am referring friends and family to Thrive Family Dental Care ...The Best of the Best!

These people treated me extremely rude on the phone when I had thousands of dollars cash to pay…read morethem to put gold in my mouth. I am extremely disgusted at the way they treated me and the way they responded to me on the phone obviously these white women do not want their business to succeed.

Honestly the best dental experience I've ever had. I was new here so wasn't sure what to expect…read more While I was waiting in the dentist chair they brought me a blanket to cover up with it was amazing. After my visit I received a card in the mail sign by everyone in the dental office thanking me for my visit it was such a cute touch. So glad to be a new patient here they really care about their people.

Great doctors, great assistants, great staff! Friendly and professional, and informative -- I…read morealways know what I need to do/not do for aftercare. Going to the dentist is not fun, folks; but the people at Riccobene make it easier.

DO NOT go here, they will try to do things not covered by your insurance and you will be forced to…read morepay out of pocket.

Way overpriced. A…read morefifteen-minute consult was $295, with more time spent on how they would be paid than on the actual consult. The consultation was less than informative, and their treatment options were even less so. To boot, they gave me incorrect information about my insurance, leaving me to pay the full consultation fee. Awful experience. The doors to the building are nearly inaccessible to the handicapped

Went in for a new patient appointment and it was the best experience I've had in a long history of…read moredentist/orthodontist appointments. One of the longer new patient appointments I've had because the hygienist, Ivy, took the time to explain what and why she was doing everything and didn't rush through the cleaning. The staff was attentive to my questions and concerns and Dr. Tait was friendly & thorough as well. Everyone in the office was welcoming and honest and made me feel like I could trust their care team. 10 out of 10 would recommend to a friend.

Beautiful offices. The staff from check-in to checkout were very cordial and helpful. My hygienist…read moreDenise was excellent-thorough and gentle throughout the process. Dentist was caring and informative.

I just moved to town and was referred here by my real estate agent who grew up in town and OMG let…read moreme tell you I am so happy. I have had a phenomenal experience from scheduling my appointment until I left the office. When you walk in the office is absolutely stunning super clean very comfortable. They even have a special waiting room area for children. I was asked by three different people if I wanted a drink of water or anything while I was waiting to be seen and honestly, I waited maybe 10 minutes, I was greeted with unbelievable friendliness by every single person in that office. The facility is fully modernized with updated technical equipment beyond my expectations. They took x-rays and pictures of my teeth gave me a cleaning that was so relaxing, and then I had a very amazing exam and conversation with the dr about my teeth and any work that needs to be done, ( I came in with a cracked tooth I knew I would need something ) I opted to get my teeth whitened ( it was something I knew I wanted to do before I went in) And they came out beautiful. I forgot to mention dental the chair vibrates like a massaging chair also has heat and they gave me headphones and they had a TV screen that I could watch Netflix. They treated me like I've been a patient there for 20 years. I felt so welcome and so comfortable. It is a must go to very professional dental facility. I am definitely going to be a regular patient there ... they also offer an in house dental plan for those that do not have dental insurance that includes two cleanings a year X-rays and fluoride and a discount on any other treatment I may need including Invisalign ( which is cosmetic ) but they still offer a discount

I have gone to these dentists for more than 50 years. They can do difficult procedures that many…read moredentists can't do. I have come from out of town after I moved to North Carolina. I will return to them because they are the BEST! Everyone is very friendly and knows what they need to do. Dr. Bill is awesome!

Great office staff and professional service. One of the best dentist offices I have ever had. They…read moreare careful to make sure all their work is perfect and you are satisfied. Friendly, helpful, complete and quick service with a minimal wait. Highly recomended!

I went in for a fu set of dentures thi guy left a tooth in my mouth that should have been removed…read more The dentures lost four within six months. Please save yourself the headache.

I had a deeply disappointing experience with the front desk, which is unfortunate because the…read moredentists and the front desk manager are outstanding. On multiple occasions, I've spoken with the manager, who resolved my initial concerns so effectively that I even promised to leave a positive review. However, the consistent behavior of the front desk staff has been condescending and, in my opinion, unethical. During my most recent visit, a miscommunication arose regarding a payment. Unbeknownst to me, my insurance had issued a check directly to the dentist after I had already paid out of pocket for the initial visit. I was not informed about this credit on my account and, as a result, paid the full amount for the current appointment I was present for. Upon checkout, I inquired about the previous payment and was finally told there was a credit on my account. At no point did anyone contact me to inform me of this credit or the double payment now made to O2 Dental. This lack of transparency either reflects poor accountability or, worse, an intentional attempt to withhold the funds. When I asked about the initial refund, and the additional refund that would come once insurance approved the second claim--now totaling nearly $600--I was told it would take 3-5 weeks to process because only one person handles refunds. For a business that failed to notify me about even one refund, being told to "check back next month" was the final straw. Mind you, the only reason this occurred is due to their new policy in which, in one part - the patient will be changed X amount for services if insurance does not respond within a timely manner. When discussing what a timely manner was or why it would be the patients responsibility to now pay and follow up with the insurance if they have active insurance could not be answered, and I was not willing to take the responsibility of over 5K worth of work over a treatment plan over an undisclosed timeframe given in which O2 finds acceptable communication terms for the insurance. This experience has been frustrating and unacceptable. If you value clear communication and accountability, I strongly recommend steering clear of this office.

This was the perfect dental experience I have ever been involved with. Dr Shumate and his staff are…read moreall excellent. From the dental assistants to the front end staff. All are friendly and personable..a better experience can not be had.

I've visited this office three times now (twice for exams/cleanings and once for teeth whitening)…read moreand have had a positive experience each time. Here are some of the highlights: The Office: Housed in a new, modern building, the waiting room is bright and welcoming with plenty of places to sit, a Keurig and cookies! The exam rooms are similarly bright and comfortable. One of the nice things is that you don't have a lot of "stuff" looming over your face while you are in the chair; all of the apparatuses are on swinging arms that come up from the bottom, so I imagine if you are the nervous or claustrophobic type, this would be a huge plus. The only thing hanging in your sight line is a small flat screen TV (a nice distraction!). The Staff: From the front desk receptionists to the techs, everyone I have encountered has been friendly, professional and genuinely interested in patient care. On my last visit I watched as one of the techs helped an elderly man out of his chair in the waiting room and into an exam room and she was extremely kind and patient - no attitude, no hurrying him or talking down to him. My own tech, Natalie, was just as friendly and I appreciated her gentle touch (particularly when the dental floss came out!). Dr. Shumate: In a word - charming! He's upbeat, cheerful and has a great sense of humor. He took the time to explain my x-rays to me and asked me if I had any questions. I never felt rushed or like he was just going through the motions to get to the next patient. If I had to point out a "con," it would only be that on my first visit the staff tried to upsell me on a couple of procedures (like Invisalign, even though I have already had braces), but in reality it's a business they are running so I can't really object. Just be prepared to say a firm "no thanks" if you're planning to visit as a new patient and aren't interested in bells and whistles. I felt bad brushing them off so found myself sitting in an office watching a video about Invisalign. Be assertive! haha Overall, a great experience and a practice I'd recommend to a friend.

I had my first experience with Smile Starters on 2520 N. College Road, Tuesday October 15. Upon…read morearriving I was greeted and checked in without any issues. The facility was clean and all the women behind the counter were professional and cordial. Upon calling my two kids back for X-rays and cleaning, I learned that I was not allowed to be with them while their procedures were getting done, however I could watch through the windows. At first I was extremely taken aback by this news, as this was never the case at their previous pediatric dentist, so it was a lot to handle in the moment. My immediate response was to ask for the office manager for more clarification. The OM did come out shortly thereafter and explained their policies to me, she also explained how this policy-no parents inside during treatments-was conveyed to whomever scheduled the initial appointment. (This was true and did happen-mom forgot to mention it to me initially) After hearing from the OM, I understood and had a more clear picture of why this policy was being utilized. Although different for me and my children, I 100 percent understood its purpose-I unfortunately was just opposed to it. The OM immediately sensed my discomfort and offered to have the head dentist come out and talk with us once she was free. This small act, was much appreciated and went a long way. After hearing from the dentist and then my children, after the appointment, my initial apprehensions were dismissed. Before we left, we scheduled two more appointments for them and placed their names on the short list in case anyone canceled. Luckily, we were informed yesterday that they would be able to come in for their procedures today, Thursday 17, which we did. Both of them had another great experience and so did I. Although, I am still unhappy and uneasy with this policy, I am extremely satisfied with how they went about handling it, especially the Office Manager. I appreciate all the women that we have encountered at Smile Starters, and would definitely recommend them. From the Receptionists to the Office Manager-to the Dental Assistants-to the Hygienists-to the Head Dentists-everyone who came in contact with, myself or my kids, was excellent! Thank you WD / SS.

This staff are so amazing. They kind and professional. My son had a cleaning done today. He had…read moreno complaints and neither did I. Thank you Smile Starters. Great job!​

Excellent service as the doctor is very chill and is very concerned about the patient…read more He communicates with you very well during the entire visit and is courteous I have been seeing Dr Mann for 2 years now and he truly is a awesome dentist Not to mention the staff is very nice The front desk attendant miss Melissa is very polite and courteous I recommend Dr Mann to anyone who gets anxious about dental visit as I too had a lot of anxiety before meeting Dr Mann I hope this review helps more people get better dental care

Dr. Mann is always friendly and professional. He eases my dentistry fears and provides excellent…read moreservices that are affordable!