terrible service I got a phone fixed yesterday and he broke the home button (it's for 6y/o) he lied…read moreon the phone that he had the screens but I got there he didn't the screen he put on didn't fully fit off in the phone I took it to another place they said it could've been for an 8+ anyway I took it back and he blamed it on the screen being cracked I told him to see what he could do he refused he said I would have to buy a new screen and I asked for my receipt for yesterday he refused he said he couldn't do nothing for me, asked was I from the area and just started talking crazy so I said I would wait until he got his crowd down that he tried to humiliate me in front of and stated I would only give him half which is 29 and he refused me service not to mention the screen is $59 I paid him $100 and walked out with only $30 so I would like to take him to small claim court

From the owner: Sam's cell phone repair is a family business running for over 15 years, providing the best services…read morein tupelo. Helping and providing for the community is our virtue.

Absolutely do not go here ever! All I needed was a screen replaced and they were a little cheaper…read morecompared to other places. It would take me all day to tell how my experience went with them but it was awful. In the end, my iPhone 6 Plus screen didn't work and they ruined my home touch button. They refunded me my money because they admitted to ruining my phone. But even with a refund my iPhone was junk! I ended up having to buy a brand new iPhone and selling mine for scrap. Also any review on here that is good was only wrote because they offer employees a discount or $10 gift card for writing a review. My advice is to stay far away from this place but if you do go here ONLY let Danny the manager work on your phone. He is the only person that knows what to do. The other workers can and will ruin your phone and you will have to sign a contract before hand that has been copied so many times that you can't even read it. So if they ruin your phone they are not responsible.

I absolutely love this store! It has everything to offer for almost any phone! I bought a BYOC for…read moremy iPhone 5S and I love it way more than my old Otterbox. I was very against any other case because I was always told Otterboxes were the best option for your phone until the very friendly staff talked me into a BYOC. The store was very organized and the staff was very helpful. I will definitely return to this location!

Long time customers cant purchase upgrades or receive help due to the store being over crowded by…read moreteens purchasing several of the newest iphones. These teens are using the credit of others to purchase iPhones at a low cost, only to resell on the street. This leaves long customers at a disadvantage. I hope this is shutdown ASAP. This is ridiculous.

After speaking with 16 different people and being ready to change my service Kimberly at the store…read moregot me fixed up with ease! She stayed late without hesitation and great customer service! People like her are the reason I stay with AT&T and I use this store only! Thank you Kimberly and coworkers for staying late for me and going beyond your job description to help me and make an 11 yr old super happy!

I took my son's PlayStation in for repair. The good folks at CPR Cell Phone Repair Tupelo quickly…read moreidentified the problem and repaired said problem at a very reasonable charge. The PlayStation is as good as new. Crisis averted. :)

Went in with a cell phone that wouldn't come on was told it was just a cheap phone didn't check…read moreanything took it too another place it was just my charging cord glad I didn't just trash it had it cleaned and got another charging cord back in business

Manager Jodie or some like that, I wanted to ask her a question and her response was "I AM BUSY"…read morehad to finish my purchase with the sales rep. name Jordan she was great from start to end. Good thing she was starting a new beginning in a different town the next day and not keep working with a mg that can't even take few min for their customers.

From the owner: AT&T, serving over 81 million wireless customersread more

Not happy with the way the guy talked to me. I came in with a simple problem and he had no clue how…read moreto even reset my phone. Me and the other guy had to show him how to even do it. I finally gave up when a customer told me to go to CPR over by Walmart. They fixed it in 30min or less.

From the owner: AT&T, serving over 81 million wireless customersread more