The driver called the night before to verify my appointment and pick up time. Again the next…read moremorning he called to let me know he was on his way. He called me when he was 2 minutes away to let me know. He greeted nicely when I entered the car. He drove safely and not once did he get on his phone for any reason. I arrived on time to my appointment and he verified when I needed picked up after my appointment. He asked me to call him 20 minutes before end of appointment to verify when I needed picked up. He arrived on time to pick me up. Again he greeted me and said he hoped my appointment had gone well. And when a car cut him off and he had to brake quickly, he immediately apologized to me. I arrived home on time. He told me he hoped I had a wonderful day. After having a HORRIBLE experience with another transport company (14 total trips), my driver with A1 was absolutely wonderful. Not once was I stressed out or anxious. I look forward to using A1 for all my future appointments. I commend the company and my driver for maintaining a high standard of care for their passengers.

I needed transport for my mom from a rehab facility to home. Although it was less than 6 miles, I…read morefelt more comfortable with enlisting medical transport rather using my car. Being new to the area, wasn't sure exactly where to start. Fortunately, I found A-1. They responded to my online inquiry quickly. I had a little bit of difficulty with the primary contact, Sam reaching out to me but once we did connect, he made me feel comfortable and assured me he would take care of things. The fee for direct pay arrangement was very reasonable. My driver Derek called me beforehand to let me know when he was in transit and met me at the location. Everything went smoothly and Mom was brought home without much ado. Safety precautions were followed and I would certainly use the service again if needed. A-1 turned around what was a stressful situation for me as a caretaker Thank you!

I have been trying to get a cell phone back since yesterday. I spoke with the driver whom stated he…read morewould bring the phone to me by the end of day. He won't answer the phone any longer and I can't get anywhere with the office. At this point it is considered a theft because I know the cab number who has it. Please don't use this company they aren't honest people. This is also the company medicare uses and I will be reporting them there due to them having a contract with the company.

The NEMT arm of this cab service sucks. I do not know why Medicaid relies on unprofessionalism…read more There is no reason why 1 hour after an appointment we're still waiting to be picked up. This is beyond ridiculous!!!

Great driver really enjoy riding with V37 he's on time and always comes back to take me home this…read moretakes a lot for him but he's so jolly!!

I ride daily with vehicle V37. He is always on time. He is a very polite and a nice young man. I…read morewould highly recommend Quick Pick Transportation to everyone. I have not had any problems whatsoever. I have rode 73 trips as of today and I have only good things to say about this company.

I was always able to reach someone when I called to set up the transportation or to confirm the…read moreappointment. I had 2 drivers, one who took me to the hospital and another who drove me home. Both were courteous and professional. Both helped me into and out of the vehicle. The driver who took me to the hospital arrived on time and both drove safely. I am completely satisfied with how I was treated and intend to use them again in the future.

From the owner: Van-Go Transportation provides non-medical transportation services to our clients. At Van-Go…read moreTransportation, we understand that every situation and person is unique; that's why we cater our services to meet your individual needs. We offer prompt and experienced transportation services for seniors, the disabled, or anyone who just had surgery. Our compassionate and friendly team makes sure you are comfortable and at ease during your ride. All of our drivers are first aid and CPR certified. We pride our self in providing vans that have: High Roofs for Ease of Entry Rear access with ramps Commercial Wheelchair Lifts 4 Point Wheelchair Restraints Low Step Full Entry Door Air Conditioner and Heat Our services include transportation for: Medical Appointment Geri Chairs Stretchers Non Medical Occasions Medical equipment and supply delivery

Contracted with them to transport someone to a doctors appointment. Be aware you must pay in…read moreadvance. I paid for 2 transportation services. The first transport was cancelled by Saint Michaels because the vehicle was in an accident and they had not back up. We had to cancel the doctors appointment. They were scheduled to do another transport on the following day but could not guarantee pick up so we cancelled and hired another service. I have filed a dispute with PayPal and called saint Michaels to request a refund for both trips. It has now been 6 days and I have heard nothing from them. PayPal has told me I have to wait 11 days for Saint Michaels to respond. They clearly have no intention of giving me my money back.

From the owner: The Best Non-Emergency Transition business in Charlotte. Specializing in Wheelchair Transport,…read moreAmbulatory Transports