We were looking for a pellet grill and saw that these guys sold Green Mountain Pellet grills so we…read moretook the short drive from Clarksville Tennessee to check them out. They have a nice showroom with a variety of grills available in a variety of sizes. We chose the Green Mountain Davy Crockett model due to its portability and love it. I brought it home and it took less than 20 minutes to assemble it. I "seasoned it" and then the next day cooked for about 4 hours on it, amazing. Back to Twin Ponds though, Kelli is very friendly and explained everything to us, gonna go back soon to accessorize the grill and get a variety of pellets. Highly recommend you pay them a visit.

From the owner: Twin Pond Outdoorsread more

I purchased 2 hose fittings for a total of about $30. I needed different ones from what I currently…read moreowned so I was sort of flying blind. Of course, when I got them home and took them out of the package, they were the wrong size. I took them along with my receipt back to the store the same day. The plastic shell covering the fittings was still intact and the only evidence there was that I had ever removed them was the slit down one side of each package where I detached the plastic from the cardboard backing. I was told that I couldn't return them because they had been opened?!?! They were clearly not damaged and I just wanted to trade them for the correct size. Nope. I threw them on the counter and left. I will never go back. No one in my family will ever go back. Disgustingly poor customer service from a hometown business. I'm equally close to an Ace hardware so if I need to, I'll go there. In the meantime, I logged on to Amazon and purchased BOTH FITTINGS for $7 and received them the next day. People like to complain about how superstores like Amazon and Walmart are ruining small business, but when I tried to support a small business I was treated like dirt. The funnier thing is 2 days later I went to Autozone trying to match a fuse and the employee helping me tore open a package in the same way I had at True Value and she discovered it was the wrong fuse she just taped it up and put it back. Shame on you True Value in Tell City, Indiana. You give ALL True Value locations a bad name.

From the owner: True Value has a proud heritage of supporting the growth and success of independent retailers--it's…read morehow we started, how we operate now and how we see the future. In an age of retail chains and big boxes, we understand that both retail and wholesale customers still value quality products, exceptional service and expert advice. This is the foundation of our business.

Met these folks at the home show and we're SO GLAD that we did! Purchased a customized lofted…read moregarden shed, choose the color, trim, roof, and window/door option. The guys that brought it out were amazing, helped us pick the right alignment for it in the back of our lot and provided us additional blacks as we had not purchased enough before hand to correctly set it. As if the expected service wasn't enough, after they were finished they came back from the truck with a dozen fresh Amish baked cookies for us with referral coupons and info about our barn. I would recommend then highly to all family and friends! Should we ever need a new or larger barn, they will be the ONLY people that we call.