Here's a tradesman who understands what it is to deliver excellent customer service. I was shocked…read morewhen I got a quote for $2000 to replace one jammed shut internal sliding door with a wooden door that swings open. Richard made an extra effort to quote for me on a Saturday and I hoped I wouldn't have another heart attack. I got much more than I bargained for. The quote turned into a spontaneous repair job. Instead of pulling out this beautiful, classic old wooden door - for the first time in eight years he made the door slide in its track like a Torville and Dean gold medal, ice skating performance. Richard is a tradesman who does not think: client = cash machine! I will keep secret what was his final fee, except to say that my dreams of having a long awaited holiday to Europe next year are still alive. Meticulous. Conscientious. Courteous. I recommend you use this traddie's expertise to get your home ship shape.