They should get less than a one star rating. Their incompetence put my safety and that of my family to chance. The man, who "helped" swore my car was in perfect shape to drive. I had brought my wife's car for an alignment since I felt it "pulling" hard right, when I drove it. After not being able to interchange the tires, due to the lock lug nut being stripped, he convinced me that there was nothing wrong with the car.
It wasn't until after I drove to the Hyundai dealership in Del Rio, to have locked lug nuts replaced that they found the tire in the extremely dangerous condition. See pics.....
Will not return EVER to Goodyear EP, and will convince as many people as I can to not trust their staff. Even after I brought it to their attention, the manager, didn't even offer to refund me the $25 fee they charged me for doing the alignment check! Unreal!! read more