Rusty was the best customer service representative in the history of mankind. Very professional,…read morevery personable and very knowledgeable.. I was a 1st time customer and was very pleased with my service, the wait time and expectations. In addition, I found out Tire exchange does more than just work with TIRES.. They are a full service center with experienced mechanics and their work is exceptional.

Always helpful and professional. This is my go to tire shop. Highly recommend these guysread more

Returned due to leak in tire and only one car ahead of me. Waited an hour plus so far and still no…read moreservice. It's one tire people. Other cars came in and went ahead of mine yet no service.

Great experience at Mavis today. I ordered a set of tires online and made an appointment. When I…read moregot there the service advisor, Chris, informed me that they had been ordered but not delivered. He apologized that the appointment wasn't moved or that I wasn't notified. He went above and beyond and got me a better tire for a discounted price due to the scheduling issue. For 4 tires and an alignment I was in and out in about an hour. Great service and great prices. Unlike so many other tire shops this one was clean, had a seating area, an area where you could work on your laptop, and a children's play area. Also, plenty of outlets (with USB ports) to charge your devices.

We've been customers here for so long we feel like family. The proprietor and staff know us on…read moresight. They've cared for and serviced our vehicles for decades and if something's not right, they MAKE IT RIGHT. We fully trust them and appreciate their honesty in dealing with repairs. Our last situation was a flat in one of the tires we recently purchased from them. The tires came with a road service warranty. I made one call to the towing company, the car was towed within 30 minutes and when we went to pick it up the paper work had all been taken care of so we headed home. No hassle!

A Total embarrassment of a service shop…read more Went in for an oil change and thought everything was fine. Not until I'm already halfway home and get on the freeway I start hearing a metal scraping noise-it was my engine guard! They didn't put it back on! It was dangling and with enough speed it would begin to grind on the pavement. Brought it back and I received no apology, nothing. Just an "oh well" attitude. Owner refused to refund me because they "already did the oil change" and "mistakes happen". He also tried to tell me that they put the screws in, but they fell out while I was driving. I looked at him in confusion, as if screws spontaneously fall off?? Owner reluctantly agreed to refund me, but not before telling me that I'm just having a bad day. My day, and their poor service, has nothing to do with why my car wasn't put back together correctly. My new car is now in worse shape than when it came in for service. Im also skeptical of the oil they use. Their change intervals for synthetic is only 5000 miles. My car manual doesn't even suggest that short of an interval. Everywhere else is 8000. I don't know if they're just dishonest, but I know this establishment has a hard time owning up to their mistakes.

Heartbreaking Experience - Complete Failure in Service and Compassion…read more I took my vehicle to the Jiffy Lube at 1930 Poinsett Hwy, Greenville, SC on October 15, 2025, for a diagnostic and other services. My car had a few issues but was running fine when I brought it in. The very next day, it wouldn't start at all. An employee tried to drive it to a nearby gas station, where it completely broke down and became inoperable. My car was left there, and I was offered no help or support to get it back. Later, I was told the head gasket had blown and that no refund or solution would be provided. What made this even more devastating is that the manager watched me scramble to find money to fix my car, knowing I needed it to attend my grandmother's funeral. There was no empathy, no accountability, and no effort to make things right. Because of this experience, I lost both money and my vehicle. Jiffy Lube truly failed me--both in service and in basic human decency. I would never recommend this location to anyone.

Devin was amazing. really helped me understand things that need to be done soon for my car!!read more

Patrick was polite professional and knowledgeable and quick. He filled up tires and even did a…read morequick inspection of tires. Thanks

Solid service from this team. Tires purchased and installed…read morein an hour (I did have an appointment.) Not cheap but everything else was great Sorry the deal has to be as good as the service to get a 5 from the old tightwad. LOL!

Absolutely a great bunch of people. Late last week on a Friday night we had a blowout on I-85 on…read moreour 5th wheel just past the exit for their store. They were quick to send someone out who removed the blown tire and put our spare on for us. It was about 10 minutes before closing time, but we were able to go to the shop for them to get us a new tire. We were so pleased with them, we actually bought 4 new tires as the others were the same age. Four guys, replacing 4 tires, and all completed by about 5:30 and not a single frown or complaint. They went above and beyond and we highly recommend them.

A 15 year customer: If you can order tires in advance do so, it will take a lot less time. Arrive…read moreearly, be patient, they are very fast but tend to be extremely busy. The owners are present and working as much as any employee. They are as friendly as possible given the amount of people that they are trying to help. Prices are good, and the service has never been a problem. I became a customer here because of a horrible experience with, sounds like "Riskcount Tires" - over $500 in damage from poorly managed and undertrained "tire changers". The men at Piedmont know what they're doing. Excellent job!

Express Oil doesn't offer military discount or acknowledge which is unusual esp in SC. Requested…read moreoil change. Too expensive. Tried to sell me tires. Don't know how much these guys are paid but that might be an issue. You get what you pay for. Pay good workers a decent salary. I'm always respectful. Customer service training may be beneficial to grow this new business.

Recently purchased 4 new tires and the service was excellent. From the initial phone calls of…read moreinquiries to the installation of the tires. They also provide alignment and it was very convenient to be able to get everything done in one place. The waiting area was clean and well kept. They offer coffee and bottled water to enjoy while you are waiting. Highly recommended this location.

Well I just went back to Hipps because as I was driving on the interstate my check engine light…read morecame on and I was losing power. I was able to get my car to Hipps Automotive so they could scan it and see what the problem was. A gentleman came out to scan the car, found a sensor that was going off, fixed it and I was done. Thank God for them, I would have been in serious trouble if they hadn't helped me. I'm from out of town. I would give them eight Stars if I could.

Wow. The workers and owner are so respectful and great! They do not push for expensive repairs -…read morethey just fix what is broken and do it quickly. I love that I never feel like I'm being sold to or pushed to upgrade anything. Would highly recommend!! I brought my 2009 Toyota Corolla in for a belt replacement and they fixed it same day. Thank you so much!!!