1. Goodwill Auction Richmond

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Richmond, VA

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Goodwill Auction Richmond

5.0 (1 review)
Closed • 8:00 am - 11:00 AM

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3 years ago

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Laura F.

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Manger Auctions & Estate Sales - Fine Decorative Arts

Manger Auctions & Estate Sales

4.0(4 reviews)
144.6 mi

Exceptional auction site owned & operated by one of the most knowledgeable Auctioneers I've done…read morebusiness with, searching and buying unique items, antiques, and collectibles throughout Virginia, Northeast North Carolina, and Southeast Maryland, since my first encounter with a Manger auction in Suffolk VA in 2018. Although a small family run business, the customer service has always been top notch, especially compared to many other online auction companies I've encountered. Their site provides the best pictures with detailed description of items compared to the majority of online auction sites. Mr Manger has always provided help without asking, quality customer service, and very fair resolutions, regularly that I've experienced, and observed his consistent friendly support to other customers as well.

Unbelievably unprofessional do not recommend anyone to do business with this man. Purchased items…read morefrom an auction, auction closed, paid in full. Pickup was stated to be a couple weeks later. I call Thursday morning before pickup (pickup is on Saturday) no on answers I leave a message. No one returns my call so I call Saturday the morning of pickup and leave another message. I get a call back and they state the pickup day was two weeks prior however website was not updated. They inform me they don't know if they have my items that they will have to look for them. I reach back out today to follow up on my items and have to leave a message again. Wes Manger calls me back incredibly rude stating he can't drive but I can get them after the fourth. I kindly ask if I could come pickup the items where he begins to raise his voice and remind me he can't drive, asking me what world do I live in, etc. He then refused to let me get my items and said he was going to refund me. I do not recommend ANY business who berates their paying customers. Take your business elsewhere.

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Manger Auctions & Estate Sales
Manger Auctions & Estate Sales - Unique & rare double antique

Unique & rare double antique

Manger Auctions & Estate Sales - Authentic Carpenter's Bench

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Authentic Carpenter's Bench

1AuctionManRVA Marketing Team

1AuctionManRVA Marketing Team

2.3(18 reviews)
26.6 mi
•$$

I've participated in Dixon's online auctions for several years and have found the process to be…read morewell organized. For a buyer, they are a GREAT resource for furniture, vintage items, collectibles, etc. I've purchased some amazing things from solid wood, handmade Clore furniture, vintage cast iron (very collectible) cast iron pans to antique Persian area rugs, craft items, etc. If you know what you're looking for and are knowledgeable about the value of the items you're interested in, Dixon's is a wonderful experience! Even if you're not an expert and you bid on something that you like, you won't be disappointed. As for the people, I find them extremely helpful and easy to work with. Ed, Billy, Bruce and Ian are great!. Now that they have opened their location at Virginia Center Commons, the previews for their weekly in-house online auctions are even better. One thing that also sets Dixon's apart from some of the other auction houses is that they have staff available who will help carry and load items. For sellers, any kind of auction can be difficult emotionally. As someone who has "cleaned out" my elderly parent's home, the things that we/our parents value don't carry that same value for others. Consequently, you can't expect the "antique" desk that your mother treasured to be purchased for big $$. If it's that valuable to your family, KEEP IT! Or at the very least, establish an auction minimum for the item. That being said, I have regularly seen truly valuable antiques and fine, handcrafted furniture bring high prices at a Dixon auction. Collectors/folks who appreciate those items regularly preview their auctions so if your item is a standout , it will be noticed by the experts.

Dixons Auctions picked up my entire household of furniture, crafts, Christmas, professional…read moreengraving machine and lots more in spring and July of 2025, and I've never received a penny from them - DO NOT USE THIS BUSINESS! I will need to file a lawsuit to get anything from them. They literally stole my merchandise

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1AuctionManRVA Marketing Team
1AuctionManRVA Marketing Team
1AuctionManRVA Marketing Team

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Goodwill of Central and Coastal Virginia - Goodwill of Central and Coastal Virginia Logo

Goodwill of Central and Coastal Virginia

3.2(9 reviews)
0.0 mi•Midlothian
•$

This is like no goodwill you have been to before. They have scheduled auctions and services for…read morepeople who can't afford traditional services. Things like tax preparation and job placement etc... However my favorite part is that most stuff is sold by weight and they have bins and bins of things to go through. You never know what you are going to find, but if you spend $20 you get a LOT of stuff. Sometimes the staff can be a little surly l, but overall it's worth a visit. Caution: 1. Wear gloves because sometimes you touch things you don't want to... needles and used breast pumps. 2. The shoppers are not very courteous. Many people buy stuff there and resell it because it is so cheap. It is their livelihood and they protect the stuff they put their hands on first. This is most evident when they bring out a new bin. The rule is you can not touch the bin until it is fully in its place.

I come in here almost everyday to purchase clothing from this goodwill outlet. But the manager…read moreJanice who runs this goodwill is always stopping the employees from doing the clothing. So some days the clothes don't get rotated or on some days only half get done. I don't write reviews ever! But yesterday one of the hardest working employees Steven was starting to rotate the clothing bins for over 20+ people waiting on them then the manager Janice walked up to him and told him to completely stop doing clothing and do hard goods for the whole rest of the day. Mind u this was also only 12pm into the day. That is absolutely unacceptable for a place of business and the fact that Steven had already been pulling the bins to get clothes out then told to stop is very frustrating for everyone who comes in here only to buy clothing and willing to spend hundreds of dollars daily on clothes.

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Goodwill of Central and Coastal Virginia
Goodwill of Central and Coastal Virginia
Goodwill of Central and Coastal Virginia - Goodwill of Central and Coastal Virginia Logo

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Goodwill of Central and Coastal Virginia Logo

Gates Estates

Gates Estates

2.3(3 reviews)
96.2 mi

Tim made our move so much easier than we could imagine. With Gates Estates assistance, we didn't…read morehave to worry about what we were going to do with all of the stuff that wasn't going to fit in our new home -- they sold it all. After the sale we got a beautifully detailed accounting of what all of our items sold for and a completely empty house.

If you are considering working with this business after the death of a loved one, please carefully…read moreconsider other options. I had a very difficult time with this business on a number of levels. I would never entrust them with anything again. Consider the amount of time you have to deal with your family home and the level of emotions you attach to family belongings. Don't make a quick decision if there is no need. Remember that businesses set up around death leverage your sentimentality. If a vendor is going to take ~half of what your possessions yield, you might be better off giving your items to family, donating to non-profits, or consigning. Do not believe anyone who pretends to be doing you a big favor; you're handing over valued possessions for far less than what they are worth; he wouldn't be doing the work if it didn't yield large profit. Look at the online history of different auctions the vendor has held. Really check out the details. Don't assume an estate sale person has a big reach amongst collectors; I actually ended up meeting a few people who purchased items from our estate sale and I was told that the people they routinely see at Gates sales are people who purchase for quick resale, including those who buy jewelry and sell it by the gram to "melters"; not collectors. They also told me that the home of a widowed woman who kept a nice home is a "dream" scenario for this business. We'd hope most things would go to people who would love them, and we definitely did not think that items would be removed from our home and sold without our permission. Toward the end of the auction timeline when not much had happened in the way of marketing or outreach from what I could tell, nor were the bids very high, I contacted Gates and he told me that only the last three hours of the online auction matter, so remember that. Protect yourself contractually, do not put up with a nebulous contract. Ask for exact start and end dates. Do not let the vendor know you are running out of time and would really like him to handle the job. Beyond the insulting percentage he will take from the proceeds, he might also add a staging fee late in the conversation. Have attorney review the contract prior to signing (obviously). Our sale dragged on and the owner and his employees had 3+ months access to our home. I was in on the West Coast and the neighbors and cameras kept me posted, Gates did not. I do not feel that the owner adhered to agreed upon start dates, and then we were stuck in the SIP situation. I did notice he got another gig during that time, so he prioritized that, but he should have let me know. Between the start of the agreement and the end date of the sale more than 3.5 months elapsed. I also feel that there was some disorganization on the part of the vendor; he listed the incorrect county for the online estate sale; probably causing some people not to bid. When Gates finally posted the items online he did not tell me; I found it via search. He had a number of items listed that I specifically asked him to exclude from the sale. My real estate agent and I also had several emails and texts go unanswered over the course of this time. When responding Gates was snide and rude, including sad attempts at condescending. He unnecessarily told me that one of the purchasers had thrown away some of my Mom's things when he brought the items home. When you've lost a parent you don't need that pettiness. Some items were inaccurately described; e.g, inaccurate artist name, some items were not added to the online auction. Crystal glasses were broken and he said "they were that way in the cabinet" which is highly unlikely given that everything was photographed for insurance purposes on the last day we were in the house and there were no broken glasses in our china cabinet. Other negatives: they allowed our verizon equipment to be taken by the person who purchased the tv. Gates brought in a number of broken down furniture items into our home without telling me first and put them in the auction (he used those items as leading items in the auction, and then listed a second time on the last page of items; in our opinion, working harder for the consignor's items than our own). When I asked the vendor about this he said that the consignor of those items was an attorney, which, I suppose was a clumsy attempt at intimidation. I was going to just try to forget this awful experience, but then I discovered that a woman who worked for Gates was selling some of our belongings on her social media (without my permission) prior to our estate sale and at 100% profit for herself. This is the worst vendor experience I have ever had; and definitely the worst business aspect of dealing with my Mother's estate. The level of disrespect was stunning to me. I have no doubt Gates will attempt to vilify me as he has with others who left poor reviews. Have at it. My documentation is solid.

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Gates Estates - 2018!!!  AGAIN!!!

2018!!! AGAIN!!!

Gates Estates - Thank you all for voting us #1 again for 2019!  We simply cannot thank you enough!

Thank you all for voting us #1 again for 2019! We simply cannot thank you enough!

Gates Estates

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Goodwill Auction Richmond - auctionhouses - Updated October 2026

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