Brian N. (funeral director) as well as Mark (customer service) and the undertaker from Emmaus, were…read morenothing but professional, polite, and respectful! Their level of assistance and explanation was a great aid in managing us through the cremation process, etc. I highly recommend their King of Prussia team to anyone in need, or even considering, the cremation process, which is highly economical in this day and age!

Our family's experience with the Cremation Society of Pennsylvania has been extremely frustrating…read moreand disappointing during an already very difficult time. It has now been 16 days since our grandmother passed, and we still do not have her ashes. Throughout this process, communication has been inconsistent and unclear. Each time we contact the organization, we are given different explanations for the delay, including state paperwork issues and staffing shortages, but no one has been able to provide a clear timeline or proactive updates. In addition, our cousin specifically requested that our grandmother's fingerprints be taken as a keepsake, and we later learned that this request was never completed. Discovering this after the fact was extremely upsetting for our family. Today, our cousin was even told that she could not pick up our grandmother's ashes because "another family was coming in." Being turned away under those circumstances only added to our frustration and made us feel that our family's needs were not being treated with the care and urgency they deserve. We have repeatedly been told that our loved one is being handled with compassion and care, but unfortunately our family has experienced very little communication, accountability, or follow-through during this process. Families place an enormous amount of trust in funeral and cremation services during one of the most vulnerable times in their lives. We hope the Cremation Society of Pennsylvania will address these issues and improve how they communicate with and support grieving families. At this point, our family is simply asking for clear answers and the prompt return of our grandmother's remains so we can finally lay her to rest.

The Reading Cremation Society is excellent. Mark is very kind and compassionate, and they do such…read moregreat job. If ever Mark is not there, he returns calls very promptly. I know he is a busy man, but he is always kind and patient. My father recently passed, and Mark was so understanding. He made everything so easy. Reading Cremation Society is exceedingly efficient and professional. I am very thankful for Mark. I know my dad would be so happy for how I was treated with such kindness and patience at the most difficult time in my life. My dad is the best father to me and husband to mom. I have the perfect role model. I want to thank Reading Cremation Society from the bottom of my heart.

Actually "mark y" I'm not a solicitor. I called to make a payment on a service you provided and was…read morehung up on twice and the other time they " had no idea where you were" so make your false claims bc you left a review on your own business as a customer.

Great people. Classy high quality service. Great prices for what you're getting. Would highly…read morerecommend

My experience with the staff here was horrible. I forget the mans name but he was incredibly rude &…read moreinconsiderate to my current situation.

This lady is a nasty, cold woman. Not only was she extremely insensitive to my family while we were…read moredealing with the death of my brother, she was also unprofessional. She was very rude to my extended family and to our guests. I truly wish we could've gone with a different business for our brothers funeral but best believe that we will never recommend this place to anyone. We have countless stories about how nasty this woman was to everyone. I truly believe she is evil because the lack of compassion and empathy was unbelievable. DO NOT DO BUSINESS HERE! The cost difference is not worth dealing with such a miserable excuse of a woman/business. It is my deepest desire to see this business closed.

I will never be able to thank Melanie enough for what she did for my Father , She handled…read moreeverything with so much compassion ensuring him the dignified Funeral he deserved ! I can not imagine another funeral home doing more for my Dad then Melanie ,she is amazing and kind ! Her caring and love for others is what makes her great at what she does !

From the moment my father passed, Wright Funeral & Cremation Services responded promptly and…read morehandled everything with such professionalism and compassion. Within just a few days, Ventnor personally hand-delivered my Dads cremation remains and death certificates, and even took the time to get his fingerprints for me. He patiently walked us through every step of the process, explaining what needed to be done and helping us navigate posting the obituary etc. What could have been overwhelming and chaotic was instead handled with grace, kindness, and genuine care. They made a horrible time feel manageable, comforting, and as stress-free as it could possibly be. I am deeply grateful for their support and highly recommend them to anyone who finds themselves needing these services.

I highly recommend wright funeral service. Mr. And Mrs. Wright are so caring and accommodating to…read moreour needs. They responded to all the calls, emails, and text messages promptly. The funeral arrangements and services went better than I expected. It was very affordable and the cost was transparent. I got the certified death certificate in less than a week of my mother passing. Dealing with your loved one passing is not easy but Mr. Wright and team made this experience smooth. Thank you!

This is my Google review that happened right after my mom died 9 months ago, I should have posted…read moreit here also: After being up for 2 days giving my mother medicine to help her pass the horrible disease of ALS, Mr. Klee arrived late at night, which was OK because that is when she passed. What was not OK, especially since she had just passed hours earlier, and especially in this new normal with Covid was the disrespect he showed us. He was not into using proper safety guidelines to the point where he started an argument with me telling me he was over it and that the virus was made in a lab and that it had a patent number. Keep in mind my mother had just passed and we had been up for 2 days giving her medicine hourly. This was horribly disrespectful. I told him I was no longer continuing this conversation and just to do his job, with a mask on. He deals with dead people routinely, you would think he would have enough respect to follow safety measures as he enters someone's home where a person just died. Furthermore why in the world would he start an argument knowing we were grieving and that my mother just passed. If he does this with everyone I can't see how he is still in business. He should have came to the door with a mask on removed my mother and left. No discussions about anything other then my mother's death. He gave us a half hearted apology the next day during our meeting after my step dad told him how dare he come into the house and disrespect our loving family. I do not recommend Klee.

Ron Klee and his entire staff deserve the highest rating from my family. Their compassionate…read moreprofessionalism was comforting as we dealt with the death of my mother. Every detail was well thought out and our comfort and needs were their priority. Ron went well above what we expected by contacting the florist, making dinner reservations for us, delivering flowers to the nursing home, and working quietly behind the scene so we could experience a stress free time. We will definitely be using his services again and will recommend him to everyone one.