While the practitioners were very kind to our family when we visited, I do not think the facility…read moremet the the standards of hospice. This was not in any way about comfort care which we thought was intent of hospice. The entire plan of care felt designed to expedite dying. Northwell could have done better helping the family navigate choices on the front end. It was very painful.

So my mother was brought in today - I showed up not long after - the staff did not even see me come…read morein . Finally after 1 1/2 hours I went to the desk to ask how often they peek in on patients - I was advised they are on medicine routines and will peek in - we'll 1 1/2 hours and no one did. She is in her finally days and this was supposed to ease my mind? This is not easing my mind knowing she is alone - she could have passed and they wouldn't even know it - what a sin!!!!

We are forever grateful for the compassionate and knowledgeable care you gave our family. You were…read morenot only professionals but true sources of strength for us. Vitas provided unmatched professionalism blended with deep, genuine compassion. They provide care that goes beyond just medicine to include psychosocial and spiritual needs. For example, they provide volunteers or even a emotional support dog for companionship. Words cannot justify the comfort that settled upon our family thanks to Vitas's care and professionalism.

VITAS Hospice took care of my mother a few months ago. My family and I were so pleased with how…read morecaring and compassionate they were towards my mother....and towards us. I can't imagine how we would have gone through this time without them. The nurses, aides and social workers were all wonderful. As a matter of fact, my mother claimed her aide, Kristen, as her new daughter ! Watching my mother pass away was a terrible thing, but having the support of VITAS made each phase easier. They took care of everything. I cannot thank them enough.

So grateful for Friends For Life Homecare The whole team is…read moreamazing. Thank you for all you do to help everyone, I give them 10 Stars

Getting a call from GSH in W. I slip at 10:30 PM that my mother would be released that night and…read morecome pick her up. I live in Atlanta, so of coarse that was not going to happen. My mother lives alone & unfortunately suffers from debilitating back pain after a fall. Panic setting in I was referred that evening to Amy Recco founder of Friends For Life Homecare. She immediately gave me the names of the social workers at GSH that would delay the release for 12 hours & at same time contacted a caregiver to be at my mothers home when the ambulance dropped her off. Soooo, a week later I write this review to thank Amy & her efficient, empathetic organization and the life changing care my mother is receiving. Thank you for saving my mother! Mike S

East End Hospice has been nothing short of incredible in helping care for my dad during in-home…read morehospice. From the very beginning, Melonie made the intake process seamless and reassuring, and she has continued to stay in contact even after intake, which means so much to us. Nicole, who handles scheduling, is also so kind and responsive -- together, they both make everything feel effortless, even though I know how much work goes on behind the scenes. Our nurse, Erin, has been such a steady, compassionate presence. She explains everything clearly, is so patient with our questions, and makes us feel truly supported. And I have to give special mention to Tanessa, our aide. My dad has never been someone who is particularly comfortable with people helping him -- but he absolutely adores her. She's not only skilled and attentive, but she brings warmth and kindness that has made this experience so much easier for him and for all of us. It's rare to come across such a dedicated, thoughtful, and genuinely caring team. We are so grateful for everything East End Hospice has done for our family during such a difficult time.

At the end of my uncles life, these people weren't caring kind and went beyond what they needed to…read moredo to make our family comfortable and whole again thank you

The Staff "Everyone" is amazing and caring on B2, especially Marie and Martha!! I would love to but…read moreall the names but I don't remember. But thank you so much to all of you. The food is not desirable, I have asked Susan the Administrator 3x and every time she states there getting a new cook, when I know there having the food brought in?? These are human beings, that are near the end of their life and they should enjoy their food.

Stay away! Food is awful. They seem to have money for parties for admin, but the food they give…read moretheir residents is sub par and most days inedible. Maybe If they used decent ingredients and invested in their patients, they would get better reviews. They have rude nurses and staff that don't care about the patients. They just want to play on their cell phone.

I stopped by here to pay my final respects to my ex's father. Based on what I heard from the…read morefamily, the doctors and nurses took excellent care of him during his final days. He spent the last week of his life here and was treated with dignity, care, and respect. I noticed that the hospital staff (or volunteers) had crochet butterflies with a short prayer attached to them. The butterflies were placed on his pillow and chest. He looked peaceful. The receptionist at the front desk was sweet and pleasant. She took a photo of all visitors for the temporary badge. The hospice is located in a very peaceful setting, overlooking Long Island Sound. This was actually America's first hospice. The interior was a bit outdated, but the outside view was beautiful and serene. Rest In Peace, David Kniess.

CT Hospice sells you an in-home care package which is inconsistent…read more My parent has been under their care for almost 90 days. The Aide service is inconsistent. Out of the 3 months, the Aide was here 10 times. When questioned, I was told there was a problem. My parent had no Aide for the entire month of September. When she became in-patient, giving me Respite, I was contacted 3 days in a row. I was asked questions on how to handle my parent. Isn't this Hospice? Shouldn't they know how to handle a dementia patient???? The nurse schedule changes, no consistency. I'm so disappointed in the non-services of CT Hospice.

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

The facility is very clean. The staff is extremely friendly and professional. Sometimes the…read morefood was not hot enough when brought to my room. But the menu was varied and often the food was delicious. If there was any problem with the condition of my room, the staff was very quick to help. The physical therapy team is Excellent. They spend as much time with us as possible. They definitely care about us. Overall, my time at Margret Tietz was an excellent experience

Exceptional care and quality medical and rehab services, To a person, with a few exceptions,…read moremedical, health aide and administrative staff are courteous, capable, and attentive to patient needs. One concern is that aide staff appears to be undermanned. As a result patients can wait as long as 45 minutes before being attended to. This could be the difference between catching or missing an addressible injury if call button can't be reached, or between using toilet or urinating in diaper, which my Mom found demeaning and uncomfortable,

My dad was there a few years ago.He got the best care ever the nuns were the best with himread more

My wife, Mary spent the last five weeks of her Earthly life at this facility after dealing with…read moremetastatic breast cancer for seven years. The women who hadn't yet taken their final vows, the CNA's took care of my wife with love and respect. They WERE doing God's work. The housekeeping staff, the activity directors and all the volunteers as well. The nurses, not as well but reasonably professional. The administration - Not so much! When my wife expressed a concern she had for her safety I followed the procedure and went to the nurse on duty. NO was her answer. Nothing like this happens. I went to Sister Damien's admissions receptionist, Joann. I heard from her, "DO YOU KNOW WHO YOU'RE TALKING TO?!" Sister Damien told me brusquely everything is fine and my wife was drugged, dreaming or otherwise creating something out of nothing. Sister Stella, the main administrator, listened to what I had to say and did her best to put me off. Not one of these expressed and wish to speak with my wife and I felt that there was NO empathy shown and perhaps little respect. I only saw what appeared to be closing ranks and loyalty to the order (Cult?). The receptionist I can forgive because I know she's a recent convert to the Catholic faith and I have seen that this creates a certain over zealousness in the time after confirmation. The lack of respect and/or empathy by the sisters I find reprehensible though. Another issue was that the nurses would not allow my wife to leave the bed, instead telling her to defecate in place. and they could clean it afterward. They claimed this was a matter of the Foley catheter and that she was a fall risk. I had been my wife's caregiver for several months and was able to get her properly to the toilet. My feeling was that was contrary to the idea of death with dignity. Please understand that this is my opinion based upon my recollection of the events that took place more than three months ago, but I am quite sure I have accurately described the events.