Great gym. But the guy at the front desk today needs training on customer service. Could have…read moreeasily prevented a bad review for his gym with some kind words.

I love this gym! It's very rare that I have to wait for a weight machine. Parking is never a…read moreproblem and it's reasonably priced. I particularly enjoy all of the amenities for example, the red light therapy, Hydro massage therapy, tanning bed and several other others. Staff is very friendly and helpful. I would definitely recommend.

Staff is super warm and friendly. Trainers are knowledgeable…read more My only complaint is CORPORATE. I have tried for almost 2 months to cancel my personal training and it's been IGNORED. To LUKES credit he's been staying on top of it, but district manager has been silent. Would really like to get resolution on this.

After two years of working out here, I've unfortunately decided to cancel my membership. I figured…read moreI'd share my experience in case it's helpful to someone else. Things didn't get off to the best start. The website said the first visit was free, but when I arrived, I was told I didn't qualify because my driver's license was still tied to Los Angeles. I had just moved to Palm Desert and hadn't updated it yet. I let it go because I was planning to sign up anyway. I joined during a promotion and was told my membership would be $23/month with a one-time $1 enrollment fee. I noticed the contract also mentioned $50, so I asked about it. The employee told me it didn't apply to me because I was signing up under the promotion. Two weeks later, I was charged $73. When I asked about it, I was told it was the annual maintenance fee. So there are actually are three different charges: the monthly fee, the annual fee, and the enrollment fee. I wasn't upset about the fee itself - I was disappointed because it hadn't been explained correctly. I continued going mainly to the Palm Desert location for the next two years. The biggest issue is how crowded it gets. Finding parking is almost always difficult, especially in the morning and during the day, and you'll probably end up waiting for several machines. Another downside is that equipment breaks fairly often, and some machines stay out of service for weeks or even months before they're repaired. That said, I do want to give credit where it's due. The staff has always been friendly and welcoming, and they've recently added new equipment, which is nice to see. More recently, my membership went from $23 to $25 per month. It's not not a huge increase, but it was disappointing because I was originally told my promotional rate would stay the same. In the end, the biggest reason I'm leaving is simply that it's become too crowded for me to get a good workout during the hours I can go. One more thing to be aware of: when you cancel, you'll still be charged for one more month because they require 30 days' notice. I wish that had been made clearer from the beginning. I'm grateful to the staff and appreciate the past two years, but it's time for me to find a gym that better fits my schedule and needs.

The redesigned exercise room is great! Windows look out, the equipment is professional grade(not an…read moreexpert, but it's nice stuff) and it's just really nice!

A bit of constructive criticism here-- I called Wednesday…read moreasking for open gym hours for SATURDAY, and was told that they are open from 11:00 AM and close at 6:00 PM. I called Friday, and was told that the open gym hours for Saturday are from 2-6 PM. I called Saturday and was told that the open gym actually closes at 2:00 PM. The inconsistency of the info made it difficult to plan for a friends bachelor party weekend. If anyone is planning to play here, I'd encourage asking for utmost clarity and calling each day for certainty.

I'm not sure why this is advertised as a personal training facility.\nWhen there is no one…read moreavailable , they have moved to arizona!!??? I will say that the gentleman that returned my phone call.\n Was pleasant and communicative.

The trainers are so bad... lots of gossip and only care about your money!!!…read morePLEASE DONT GO THERE!!!

This is one of my favorite anytime locations…read more It is a small, very small gym with only 1 floor and very limited machines, but it has all the necessary ones and is never packed. This gym is more low-key given the location, so it is never crowded and always has machines available. Most of the time I've been there, I only see maybe 2 to 3 people at most. Has plenty of bathrooms and showers and many weights to lift. It also has lockers you can use with keys so you can lock up your stuff, which is great. Usually after driving from Arizona to Los Angeles, I pass by here. I change; I even shower and tidy up after a gym session to go home smelling fresh. Honestly love this location; wish we had more like this.

Nice clean gym with a good variety of equipment. I wasn't a fan of the adductor machine. It doesn't…read morehave a high enough weight range. The leg extension machine cause my shin pain so I wish that would get updated. It wasn't busy for a week day morning.

I have been working with Paula and Karissa for about 9 months and cannot say enough great things…read moreabout them. Both have many years of experience and it shows! Paula has a thorough knowledge of anatomy and physiology of the musculoskeletal system. Which is critical - The last thing I want to do is train wrong and do more damage. Initially, I began training with Paula because of a rotator cuff injury. Paula 's knowledge of anatomy and how the body builds and heals muscles is above and beyond what I expected. ( Experienced she gained from Dental School) I no longer have any issues with my shoulder and still, train with Paula three days a week. Both inside and outside of her studio. Every session with Paula is different, working different parts of the body in the most innovative and fun workouts ever. Yes, they are fun, but also intense, I often have a pleasant soreness after our workouts, but have never been injured from pushing myself hard. Her methods involve weights, stretches, yoga, a little bit of everything, they are very effective. She allows me to push myself further than I would typically my gains have been impressive. Especially when old friends I haven't seen in a long while notice. Recently I attended a "Bootcamp" type training session at another gym just for fun, but without Paula and Karissa's watchful eye and guidance on correct form (her mantra) I injured my knee :-( Mea culpa, won't do that again! Go now while you can still get in! They are THAT good! Most importantly her gym is spotless and has most everything needed for training. It is easy to get to and has plenty of parking. I really liked the personal space/attention. It is nothing like a big gym with all the noise and tons of people. It was a nice change of pace and allowed me to heal my shoulder and live life without surgery or pain. Thanks for everything girls - You girls ROCK.

Paula is an amazing trainer who goes above and beyond for her clients. She is truly an expert in…read moreseveral fields, whether it's strength building, cardio or nutrition. She just opened a new location and the gym is really state-of-the-art! Aesthetically, everything looks really nice and clean. It's a lot of equipment but she's happy to guide everyone through them so they know what they're doing. If you're looking to get in better shape, Paula will help in a way that will change your well-being.

Great place to feel motivated and work out. I really like their small class schedule. Trainers…read moreGabby & Marcus do a great job motivating us to push ourselves during the 50 min class. I like how the classes are divided up so on one day the focus is on glutes, next day shoulder, etc. The people that come to this small gym are good too. I don't like big crowded gyms. This place is small but has everything I need. A lot of great equipments for us to use, things I that never used before, sort of boot camp like. Monthly rates are reasonable too. If you are looking for a lifetime commitment to change and get fit, definitely try here. After 2 visits, I realized this is the right place. You can sign up to work out 1, 2, 3, or more times a week. There is also a free Sat AM class. I only wish I had more time to go. Great people and place.

I'm a 74 year old female at risk for osteoporosis. I went to the doctor's today to discuss the…read moreresults of a recent bone scan. My bone density has improved since the last scan a few years ago. The doctor attributes this to the work I've been doing with Gabby and Marques over the past 2 years! She was so happy to see the improvement. Hooray for Fit Factory!

Extremely clean, great vibe. The owner Mike is down to earth and approachable. My new trainer Mark…read moreT knew I had not been in the gym for 7 years and really took the time to make sure I felt comfortable which increased my confidence. Definitely recommend this Anytime Fitness location.

I arrived at this location around 9:00 AM to access the gym using a guest pass with a current…read moremember. At check-in, I was initially told I could proceed using a guest pass with a member. I then spoke with a member who agreed to bring me in and returned to complete check-in. At that point, I was told I could not enter due to the nature of my relationship with the member, which directly contradicted the earlier instruction I was given at the front desk. When I asked for clarification on the correct guest access policy, the interaction escalated. The staff member (Anton) raised his voice in front of other members, refused to allow me to speak with anyone else, stated I could not enter, and said that police would be called. Police were called and arrived on site. During the interaction, the staff member continually made unprofessional comments such as "go do pushups in the parking lot," which was unnecessary given the situation. Overall, the experience involved inconsistent instructions, unclear enforcement of guest policy, and an unnecessary escalation of what should have been a straightforward guest check-in. I felt personally discriminated against and would not recommend this gym to anyone.

I was initially intimidated to try this gym. When I checked it out, I learned that the classes are…read moregeared toward all levels of fitness. Even though they are there to push you, the attitude of the trainers and team is so positive and supportive. I love the variety in the classes including boxing. The gym offers membership and multiple challenges for non members. If you like high energy and variety in work outs, give it a try!

I recently relocated to Palm Desert and between moving, the kids, getting introduced to a new…read moreenvironment and just the mania of it all took a toll on my body and my wellness. So recently I joined Fit in 42 and had since been the biggest favor I've done for myself in a while!!! The energy in each session is so motivating and truly gives me a reason to want to be a better version of myself. Aside from their knowledgeable coaches, the members are just as supportive and welcoming. Everyday I feel stronger and THAT is the Fit in 42 effect! Thank you Coach Gabe and Coach Melissa for your positivity, for pushing me to my limits, for making me feel right at home, and for giving me the boost I never knew I needed to help me get back into better condition... and hopefully one day, the BEST! As Robert Schuller said, "Let your hopes, not your hurts, shape your future!"

Wonderful experience here with Amy, Hail and Jack of course - I want to say KUDOS to Orangetheory…read morefor not allowing phones in their classes. I have recently cancelled all my fitness memberships except for OTF because it is a place I can thrive as someone who values my privacy. Thank you OTF!

I normally would not take the time to write a negative review, but after what happened today, I…read morefeel that I need to share my experience. On 9/5/2026, Katleyn reached out to me regarding a free week of workout classes, and I was specifically told that the week would be free of charge. I showed up for my class at 5:00 AM on 9/7/2026, only to be told that I would be charged because the promotion on the free week of workout classes had supposedly ended on 8/31/2026. After my workout, I spoke with Kristen, who told me that she would refund the charge and still honor the free week that I had originally been offered. Later, at 10:27 AM, Kristen called me and told me that they could no longer issue the refund. After going back and forth about the situation, Amy, the owner, got on the phone. Instead of handling the situation professionally, Amy yelled at me over the phone and repeatedly told me that no refund would be issued. What was most upsetting was a comment Amy made to me: "You don't go to Lululemon and negotiate prices. This isn't Tijuana." That comment was completely inappropriate, racist and discriminatory. There was absolutely no reason to bring Tijuana or ethnicity into a conversation about a gym promotion and a refund. Amy, here is some advice: 1)Never yell at a customer. It is extremely unprofessional and unacceptable, especially coming from the owner of a business. 2)Keep racist or discriminatory comments out of customer interactions. There is simply no place for comments like that. 3)Make sure your employees have accurate information about promotions before contacting customers. I was contacted about a free week, showed up expecting the offer to be honored, and then received completely different information from different employees. I truly would not have written this review if the situation had simply been about a misunderstanding regarding a promotion. Mistakes happen. What made this situation much more serious was the way I was treated and, most importantly, the inappropriate comment made by the owner. Very disappointed with the way this was handled