Do I recommend Golf Cart Factory? Highly. Higher than highly!! Eric Simms is fantastic. I needed help with another dealer. I won't go into detail, but when this dealership left me hanging, I thought why not call another dealer. I just wanted the company headquarters contact information. By chance, I called Eric because he sells Royal. Eric answered on the first ring. I asked Eric for corporate contact information, stating I was having an issue with another dealer. Eric gave me the information, and then asked about the problem I was having. Eric listened patiently as I explained my concern. Eric asked the right questions. When I finished, Eric said he'd take care of it. It wasn't Eric's problem. It wasn't Eric's concern, but he told me, without hesitation, that he would take care of it. Within five minutes, my problem had been handled. Within five minutes, I finally got a call from the dealer that was giving me problems. Eric represents Royal Golf Carts at an incredible level. Eric went so far beyond my expectations, I'm having a problem finding the right words to share. I'll start with exemplary. I'll continue with great, fantastic, absolutely the best! I would purchase anything from Eric. Honest and loyal to the product at the likes I've seldom, if ever seen. This guy is so great, I'd walk in, tell Eric what I needed, and I'd buy it on the spot without question. If you're in the market for a golf cart, if you purchase from anyone other than Eric, you will be making a mistake. Thanks Eric, you have no idea how much I appreciate you. Cheers! read more