"WARNING"
CRITICAL INFORMATION REGARDING; THE ONE YEAR LIMITED WARRANTY ON BRAND-NEW MANUFACTURED HOMES BY, GOLDEN WEST ALBANY OREGON, (CLAYTON BUILT). PURCHASED FROM THE HOME BOY'S IN SPOKANE, WA.
WARRANTY TIME FRAME:
1.) THE LIMITED ONE-YEAR WARRANTY BEGINS WHEN THE HOME IS DELIVERED TO ITS PERMANENT LOCATION, NOT AFTER THE FINAL WALK THROUGH!
Example: If the home is delivered in March, and for various reasons like the carpet doesn't get installed until July, delaying move in, there is now only 8 months left of warranty coverage!
2.) WINDOWS: THE WINDOWS IN YOUR BRAND-NEW HOME, ARE NOT COVERED BY THE HOMES LIMITED MANUFACTURER'S WARRANTY!
Example: If your windows fail, such as (growing huge mold spots) while you're under the Manufacturer's warranty, you will be instructed by Golden West of Albany to contact the Window's manufacturer for warranty! (This information is not disclosed in your Clayton Built handbook or by the Home Boy's of Spokane WA, from whom our home was purchased) Upon contacting the Window Manufacturer (Lippert Components, inc.) you will find that their warranty begins, when the home manufacturer installs the windows during production. Their (Lippert Components, Inc.) warranty covers the glass for 5 years, install for only one year.
This meant for us that while we were still under the home's warranty, we were two months past the Window install portion of the window warranty. We now have 5, six-foot pieces of glass in our shed with no means to install them!
3.) DRY-WALL: ONCE YOU TAKE POSSESION OF YOUR NEW HOME, THE MANUFACTURERS LIMITED ONE YEAR WARRANTY DOES NOT COVER DEFECTS IN THE DRY WALL!
Example: While under warranty, if the dry-wall cracks, splits down the corners or the tape peels, you will be informed by Albany Oregon's customer service rep that," your home was delivered and excepted with no dry-wall issue's and is no longer under warranty"!
4.) WALK THROUGH FORMS: AT THE END OF YOUR WALK THROUGH, TAKE A PICTURE OF YOUR WALK-THROUGH FORMS, ESPECIALLY IF THERE WERE MISSING OR DEFECTIVE THINGS NOTED.
YOU WILL NOT BE GIVEN A COPY!
Example: There were a few things listed on our forms, when we contacted Albany Oregon to follow up on those and a couple of other issues (In writing), The Home Boy's denied knowing of any issues at walk through even though I took pictures of my forms!
I am sharing my experience in hopes of saving customers, and future buyers from being blindsided by the lack of warranty coverage. All statements made are from my experience and can be verified by e-mail communications with all parties mentioned. read more
