EVERYTHING went well !! This place is knowledgeable in there craft , thoughtful for your pain and…read moreknow the body .. Josh is AMAZING , so is Trisha , the whole staff are fantastic they work with what your ailments are and find the right therapy for that pain .. this is my third phisical therapist sense my surgery and VibrantCare are the only ones who figure out what I need .. highly recommend this place and don't waste time anywhere else !

Had pulled a muscle, was super painful for months, came here and received ultra sonic therapy…read more Can't remember what it's called, but it was the only thing that helped. I walked out pain free that day. I reinjured, when back one more time and that did the trick. Amazing device, excellent, knowledgeable and caring therapists.

My uncle is currently staying here and our family couldn't be happier with the service and…read morecompassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.

My mom has stayed here a couple of times. The staff was very friendly and professional. The…read morePhysical. Therapy she received was excellent. It is a very clean facility. She loved the food and the caring atmosphere would definitely recommend to family and friends.

While the staff is very busy if I make an appointment, my wait isn't long. I have found the doctors…read morethere to be friendly, compassionate and understanding of my needs as a patient. I'm surprised at the bad experiences I've seen reported here on Yelp. I had none of those experiences. This is a clinic, but the doctors do take on regular patients for primary care. I have been there several times and for me personally, I have not had any bad experiences

If you are looking for caring, knowledgable doctors and staff, don't go here. There's a reason this…read moreplace has horrible reviews. They are listed as an urgent care facility, but have a paper sign on the door that says NO WALK-IN APPOINTMENTS. They turn off their phones and take an hour and a half lunch break. When and if they do answer the phone, they are not interested in helping patients and/or potential patients. The staff behavior is very child-like and unprofessional. When I needed a referral it was sent to random doctors in Roseville and Sacramento instead of Auburn. Their latest Doctor (Natalie Taylor) is rude and has a horrible track record as for as work history goes (listed on her LinkedIn profile). I'm honestly shocked they are still in business.

Best care ever from the nursing staff to social services. PT & OT staff prepared me by building my…read morestrength, reasonably for a planned discharge. AM & PM CNA's are hands down the best. NOC shift needs more "Preston's" & he should be a role model for a few others on that shift.

My mom was sent here by Kaiser and it's three hours away from where we live. The communication with…read morethe facility especially social services was awful. Also, some of the staff have a very bad attitude. Not the kind of place that feels like a safe spot for an elderly person. My mom's roommate never left her bed, and none of the CNA's ever helped her do anything she just laid there watching a huge TV at full volume 24/7. My mom couldn't watch her own TV due to the noise, let alone actually get a goods night sleep. There is a litany of other problems that I won't get into, but this isn't a nice facility. It's really sad that these types of places that are mostly Medi- Cal patients get the short end of the healthcare stick. It's wrong that our country sends the message that it's ok to treat elderly poorly just because they don't have a bunch of money. The system is broken, and places like this are a direct result of that. It's shameful all the way around.

The head of administration, Eric came and spoke with me regarding my previous negative review. I'm…read moreblown away by the level of commitment and concern for my comfort and satisfaction. This isn't an easy position to satisfy people who are in pain, but I am much relieved to know that I'm not just a number but a real person. Thank you.

Mouthy, inconsiderate nurses and physical therapists. Slow…read moreto respond to call lights.40 to 6o minutes once for my catheter to get flushed due to clog.

My wife had hip replacement surgery three weeks ago, and we received 3 weeks of in home physical…read moretherapy, through Kaiser, performed by Progressive Home Care. Our physical therapist, Steve O., was remarkable! On time to the minute on all 6 visits. He is extremely knowledgeable about hip surgery, and provided excellent, thorough, information and visual aids on recovering from it. To top it off, he is a great guy! Easy to talk to and ask questions of, with a great sense of humor. His last visit was today and we are going to miss him.

The nurses and PTs we have had (for hip and knee replacements) have mostly been very good - but…read morescheduling is a nightmare. The office staff is not at all helpful and they will not schedule visits until the night before. Once you have been assigned someone, you can communicate directly with them - but until then dealing with the office staff is just awful. For the knee replacement, they sent a PT to do both PT and nursing duties. This individual was not qualified for wound assessment/care, and removed the staples too soon resulting in the wound opening - and now we are facing another month of wound treatment. We have had three different "case managers" and the communication has been dreadful. Very disappointing - I would not recommend them.

From the friendl office staff to the friendly O.Ts, P.Ts, assistants etc…read more Each staff member makes this office run super efficient and effective. It's a 30minute drive from sacramento but the hands on quality of service getting additional therapy approved when necessity dictates it.

They have proper equipment and are great with appointment scheduling, but I have several issues…read more While I was actively present at my appointments they would tell me to do stretches/exercises and would walk away and chat with each other the whole time. It honestly felt like they were teenagers and couldn't survive without social stimulation, and only with each other. Worst of all, instead of giving me helpful solutions (which I ended up finding myself), most of the "effort" they put into helping you is sending you home with a packet of exercises like a crappy elementary school teacher. They do the electrode stimulation thing but realistically that's the only thing that you would even need them for since they make you do it all yourself at home at the end of the day anyway. If I wanted to be told to exercise more as the only solution to my problems I wouldn't see a physical therapist about it.

I had total knee surgery nine years ago and found ARR after being served by another PT that was not…read morea good experience. I was very happy with ARR's PT services, so, when I needed PT for the other knee this year, I returned. My DPT Tim was caring, open and helpful in answering all my questions. The aides (Kelly, Mary and Tyler) were super friendly, knowledgeable and ready to assist. Terry at the front desk was welcoming and efficient in scheduling appointments. Great rehab center!

I love that it's not corporate! Each and every one of them has treated me with respect! After my…read moresurgery, they gradually started treating my injuries. I'm about halfway through and I'm almost at full range. I've had issues with other PT facilities but, this one is top notch! I highly recommend it!