Terrible experience. Ordered a fajita & my coworker ordered a burrito. They brought my coworker my…read morefajita. He didn't realise it until he started eating it. I asked them to remake my fajita. They brought out my coworker's burrito. After giving me a huge problem about asking them to remake mine and having to even go so far as to speak with a Manager about it, they wrapped the half eaten fajita contents in a new wrap (with the half eaten wrap underneath). It was 45 mins by the time this even eventuated and I didn't notice what they did until I started eating. I couldn't be bothered at that point and just ate my coworker's half eaten old fajita. It's really a shame because I travel so much and like the consistency of this chain. Worst experience at a G&G so far.

From the owner: Our passion is creating delicious Mexican food with real ingredients!read more

Another disappointing experience in Gladstone. Staff who don't seem to listen to a full order or…read moreare able to fulfil an order without error. Half filled serves and flies that can be seen through the drive thru window. Absolutely abysmal. We've had to go back for missing parts or fresh parts of our order multiple times and it's a waste of time and money. Honestly, you're better off going to the Harvey Road Tavern and paying fifteen dollars more for delicious food.