I was very disappointed with my experience. The staff was rude, and I was surprised to find…read moreundisclosed charges added to my final bill. More concerning, my pets appeared neglected after their stay--they were dirty, matted, and one of my dogs even had dried excrement about the size of a quarter stuck in her fur, which seemed to have been there for several days. This level of care is completely unacceptable.

Our family has consistently had excellent experiences with Happy Paws. Whether it's my wife's dog…read moreenjoying his regular grooms, our son's dog receiving careful medicated boarding, or my mother-in-law benefiting from their convenient pick-up and drop-off service, we're all very satisfied.

We booked four overnights for $40 per night with this pet sitter. It was a last minute thing since…read moreour daughter was unable to watch our dog. I wasn't impressed with the house when we had our meet and greet but the owner assured us that it 'normally' doesn't look this way. She explained that she had just had a big family dinner and no time to straighten up. I picked up our dog this afternoon. When I was about to pay Joanna the dog sitter she told me that she is charging me $50 per night. I reminded her that we agreed on $40 and stuck to it. When she brought up our dog's bed and blanket I was shocked! The dog sitter told me with a smile that our dog's blanket (that is usually on her bed) had been dragged outside through the mud with alongside with our dog's bed by other dogs. That tells me that she left the dogs unsupervised and to their own devices. She also didn't stick with her feeding plan. I specifically asked not to give more than one to two small dog biscuits per day. The rather full box of milk bones was almost empty. When I asked why the dog sitter explained to me that she kept feeding a bunch of snacks to our dog since she might be a "slow" eater. Our dog eats her food 1/2 1/2 dry/wet. The sitter gave her wet only saying she wouldn't eat dry food. Her living/ dog room was still totally filthy. At least 6 dogs where running around in the small room, barking excessively. Even though Joanna was friendly to us- I would not bring our dog back to her place. I had to remove the cover from the dog bed before putting it into my car- it was that dirty. Our dog was totally dirty and I had to give her a bath immediately when we got home. Our dog was totally exhausted and seemed to be bothered by something. She had a lethargic look on her face all day - tells me that something happened.

Joey is the only person I truly trust to care for our furry babies. She is a lover of all animals…read moreand it shows in her interaction with the dogs (and cats!). She is truly dedicated to their happiness and comfort. She is hard working, conscientious and very professional. You can trust your pets will be in the best care when you choose Bark Fitness.

So you see that there are only 5 star or 1 star reviews ... makes you think that if the staff was…read morerude, it was only in response to the rudeness the customer had. I have been going to this vet for a year and a half now and it is the best one I have been to, and never had any problems.

This place is AWFUL. DO NOT GO HERE!…read more The receptionist(s) are rude and condescending and their primary goal is to maximize the amount of money they can make off of you. My dog requires a maintenance medication for his thyroid and they refuse to extend his prescription until I come in for a recheck for an ear infection (which is gone). We are being held hostage by this place. When I asked the question to the receptionist(s) (because they wouldn't allow me to talk to the vet) about what an ear infection has to with his thyroid, they became rude and dismissive and hung up on me. They are only interested in generating as many office visits and changes as possible. If you care about your pets at all, do NOT go here!

Randy is AMAZING!!! He really cares for your pet and takes care of it like it is his own. He took…read morecare of my cat while I was in Italy and checked in each visit with photos and a status report. He didn't just come, feed her and leave, he spent quality time giving my cat attention and affection, sitting with her and petting her. He also changed the litter right before I came home so that I didn't have to come home to a dirty litter box. I will be using Randy for all my pet needs in the future and I STRONGLY recommend him to EVERYONE!

From the owner: Stay connected to your pet at home easily with petCINC Pet Walks & Visits! A quick & easy-to-use…read morepet care scheduler and exceptional in-house pet services offering guarantee a seamless pet care experience. Enroll instantly today (mobile friendly) and experience the highest standard in Cincinnati pet care. Schedule your extraordinary service today! Great for people stuck in the office, traveling, sudden change of plans, home based workers, party plans, pet exercise & more. Enjoy professionalism in your services with: custom care via pet profiles, visit report cards, updates with photos & videos, maps of walks taken, 24/7 chat to caregiver, App/Web/sms/Text/Call/Message enabled. #petCINC #ConnectedLovingPetcare