This place was amazing. They were so quick to change my watch battery that I only got one pic lol…read more Star Watch & Jewelry is much more than a watch and jewelry store. They also had really cool clocks, knives, and ninja swords. So many great finds here. Even if you don't need watch service this shop is a fun place to browse.

i came in with my watch and no clue how it was broken or how much it would cost to fix it-- the…read moreservice was fast, less then ten minutes, and so affordable! an absolute life saver.

I was very pleased with Art's care of my very old grandfather's clock. The clock hadn't been…read morerunning for about 30 years while it was with another family member. Art serviced it and got it running again. It is a comfort to hear it's old tick-tock again, which I remember from my childhood. Art struck me a honest, trust-worthy, and fair.

From the owner: We are a Europe trained clock and watch repair person. 45 plus years experience in all possible…read moretimepieces. All work guaranteed for 2 years. Free estimates. House calls for grandfather clocks.

About a month ago, I went into Bayside, coin and jewelry to sell a gold necklace and some silver…read morecoins. He said that silver wasn't selling now due to some thing with the refinery, so I set them down on the counter while he assessed the gold necklace he offered me amount that I trusted him with giving me a true value. I found out later that it was way under them. Anyway I didn't do my due diligence so anyway it's my fault too but I'm not the one who stole when he paid me he laid out the money and I wanted him to recount it and when he did the $20 bill fell out in the middle I believe he was trying to pass $20 is $100 bill when I was leaving I noticed the coins were at on the counter and I assumed I put them in my bag when I got home they were not there there's only one other place it could be in that was their store I called them and they had a big resistance to my claim they finally agreed to show me the video when I came in it was blurry and black-and-white and her finger was extracting some of the view and also her fingers was on the air where I could probably see what happened I mentioned that and she just went on ignoring me I left very unsatisfied so I called and asked if I can bring someone with me to look at the video together as I've seen that video before and it was very sharp and in color and I knew I saw something on was on the area where I could probably see whether the quee I called back and said I wanted to bring someone with me to watch the video I believe they took a vantage of me because I'm a senior and they probably didn't think I would be aware of what was happening they didn't want me to bring any buddy else they were very rude and they have absolutely no customer service ability I looked on the stock market yesterday and the value of the silver coins were $87 each so they were value as close to $1000 and there's really nothing I could do about it. I talked to a few people about this and they said well they've changed management. But this is a family business my best guess is that they switch managers managements between the family, which makes it looks like it was under new management and you can trust them I think when it gets too hot, they put managements name in another relatives, leaving the impression that it would be a better.

They are extremely professional and were able to repair two pieces of broken jewelry I had. They…read morealso have a variety of new and vintage jewelry for sale. I purchased a gorgeous vintage ring that I adore. Highly recommend if you are looking for jewelry repair at a reasonable price or if you are in search of a one of a kind piece of jewelry.

I got my watch fixed here, the service was great, and quick, thanks - probably the best place for…read morewatch repair in Abbotsford.

From the owner: Watch battery replacement. Watch and Clock Repair. Watch crystal replacement. House call for…read moreGrandfather clocks.Watch Repair. Clock Repair.Cut links for watches.

He's one of the best... he leaves nothing to detail fixes it like it's supposed to be fixed.read more

Great guy, and quick. Brought in two watches that needed batteries and he fixed me right up!read more

Norbert is a gem! My mum who is in her late 60's inherited an Omega watch from her grandfather…read more None of us had realized how expensive Omegas are and she had been taking it regularly to watchmakers in India who sadly had damaged it the last time. We were initially going to take this to the Omega boutique close by home but upon learning they ship their watches internationally she wanted to find someone local who could handle it. They searched and were fortunate to find Norbert! He fixed the most immediate areas and guided against fixing all the damage but managed to get it back working as it is has never worked so well before. His work is thoughtful and he was extremely honest so well worth the investment in her watch.

5 Stars. Excellent Service for watch repair. Very fast. Fair price. Highly recommended.read more

My fiancée took her engagement ring in to have a companion wedding band made for it. She said she…read morewanted to look at the wax mold before the ring was made. The mold was promised to be ready three weeks later. That date came and went with no communication from Jewelry Affair. My fiancée called a week later and the owner explained they were running behind because of snow, which was a lame response (I own a business two blocks away and still managed to take care of our customers during the snow days). He also said his wife had been sick, which would have been easier to be understanding of if someone had at least called us. He said he would have the mold done soon and get back to us. Another week passed with no contact from Jewelry Affair. Three more days passed and the owner's wife left a voice message explaining again that they were delayed owing to snow and her not feeling well. She said the mold would be done in another week. That week passed with no word from Jewelry Affair. I called at this point and spoke to Beth, the owners wife. I said my "patience is exhausted." She said she would look into it and get back to me, again leaning in on the excuses of snow and health delays, this time adding that it's just the two of them (as though their staffing problems should be my problem.) Four days passed with no contact from Jewelry Affair. That Friday my fiancée and I walked into the store and expressed our frustration. Beth explained that she wasn't able to call me back because my name is not in the invoice. She did not explain what kept her from calling my fiancée instead. We were offered no apologies or accommodations. The owner, Rodney, appeared at the top of the stairs to further argue our position and explain away their horrible customer service but could not be bothered to come down and speak with us. I was very angry at this point, and though I did not use profanity and merely suggested they try communicating with their customers, he said I was "being nasty about this." I demanded they return the engagement ring (a $20,000 piece of jewelry). He said he needed it to finish the wedding band, which he had already poured, skipping the agreed step of allowing my fiancée to first look at the wax mold. Rodney said the ring would be done by noon the next day. We came back the next day and the ring was ready. Beth was quite pleasant. The ring was beautiful. It was a better ending to a frustrating experience that should have been joyful given the circumstances. It's too bad, really. The guy is a decent jeweler but, in my opinion, a crummy business man with an attitude problem. We won't be back.

I needed to get my wedding ring sized up. They were able to size up my ring plus get it…read morere-antiqued. It's so shiny now and fits perfectly! I'm so happy with the outcome.

Got charged nearly $70 to have a watch bracelet resized. Most places do it for free or under $10…read more $70 is absolute thievery for 5 minutes of work. I doubt they would have charged that much if I had brought in a Timex, but it was a higher end watch. Do not go here. Dishonest and greedy.

Took my ring for repair. They claim it broke. They never called me to say it broke. They rebuilt…read moreto satisfy me. I was told after the math. They asked me I could walk away without paying..... My ring didn't look the same, and sadly I did not wear my glasses at the time. I wanted to remain polite and I paid for the resizing. When I went home I realized they chipped the stone on my ring. If you are not professional do not touch peoples valuable. Good manners and being supper polite does not cut it, when you destroy someone's ring. I will not bother going back, to say what. The ring is damaged anyway. I wouldn't ask you to stay away, I just had a very bad experience, and I will never go back.

I had visited the website for years, and decided to walk in one day to look at the watches. I was…read morevery impressed by the layout of the store and the amount of product. Their selection is second to none, and I could have easily spent an entire day there. I had many questions about certain pieces and the staff were very patient and kind with answering all my inquiries. I spoke with Vahid and can understand why his business has been active for so long. Bottomline, if you love watches and supporting local businesses, I easily recommend checking out It's About Time & Jewelery. I'm looking forward to my next visit. Oh, and there is lots of parking.

I Do Not recommend this shop. We took our wall clock in for repair in January. were told it would…read morebe 2 - 3 weeks. Then another 2 - weeks and on and on for 6 months. Finally they said it was ready, so we brought it home, hung it on the wall, and, it didn't work. Wee took it back in and were told 3-4 days. After a month we were told one of the gears were broken and they couldn't say how long it would take. They have now been "fixing" it for 7 months. We told them we want bour money back and we will take it elsewhere. We took it to Watch Market in Coquitlam and were told a week. He called us in 6 days and said it was ready. I asked if any gears were broken? He said no. Also he charged me $100.00 less!!