CS Construction installed new siding in fall of 2025. Initially the work was going very well and I…read morewas satisfied until they said it was complete.
The stored my heavy glass storm door in its frame on it's side and hinges on rough uneven landscaping rock in full sun all day for 6 days. I took it for granted that they must know what they're doing. Was I wrong.
They re-hung the door leaving over a 1/2 inch gap on the open side exposing the latch, which was barely catching, so didn't really stay closed. Their answer to fix this was to loosen a few screws on that side of the frame so it would shift towards the door. So, the frame is loose, a good yank and it would all come down and the gap was still over 3/8 inch. I called again. They don't return calls or respond to emails. I finally took time off without pay and had to to go the office.
They came a 2nd time. Tightened the screws they loosened and adjusted it from the hinge side. Sure, the gap is acceptable, but now the door handle butts up against the door jamb. I have to use the handle to lift up the door to work the lock and open and close the door.
Chris, the owner, tells me it's an old door and I didn't purchase it through them so he basically isn't going to do anything. He has insulted me and shown me disrespect at every turn. Treating me like I'm a stupid and know nothing about hanging a door. Actually, I do and have hung doors in the past. Too old and have arthritis now though.
Remember above, I stated how they store it after THEY removed it. I did some research and found out that will damage the door frame causing it to warp and also damage the hinges causing issues like sticking and difficulty opening and closing the door.
As soon as they removed it and stored it, it became their responsibility to ensure it wasn't damaged and that they re-hung t correctly afterwards.
I didn't expect it to hang like a brand new door, but I do expect it to work properly as it did before they touched it.
They also have to fix a couple of pieces of siding which were hung badly and hanging half off, which I noticed a few days after they finished. It wasn't due to any storm damage either.
Lesson learned. I paid a lot of money for a professionalism, but surely didn't get it.
Don't get me wrong the foreman for my job was great. The rest not so much and Chris, well I won't say what I think of him.
I will never recommend them and will go out of my way to tell people to steer clear of them solely because of Chris.