We stayed at Crowne Plaza for 5 nights, in their Club room. The room comes with a Club Lounge…read moreAccess apart from access to the other hotel facilities. The stay was comfortable & quite personalised for some parts. The staff at this hotel, right from the front desk, to the cafeteria, bar, lounge, house keeping and to the managerial, all seem to follow the same style- smile, ask for the comfort of the guest, be prompt, punctual, hospitable. Some of the qualities less commonly seen these days, and well appreciated. The most notable part is the round the clock housekeeping facilities(which had its own gaps and short falls, but were quickly addressed), the ability to reach the front desk at any hour of the day/night and them promptly providing what's needed (really!, I was impressed by the turnaround time of - within minutes). Post Covid especially, during most of my travels (my schedule requires very frequent travelling), the responsiveness and turnaround times across staff and hotels has been dwindling. I was pleasantly surprised by a "different"experience at the hotel. I recommend to give Crowne Plaza London - Gatwick a try on your next visit in town.

I attended a travel agent function at the hotel, on Thursday October 09, and would like to commend…read morethe chefs and those others in the kitchen for preparing such a delicious buffet dinner. It far exceeded my expectations for a buffet, and dare I say I, for an airport hotel (albeit a few miles away), which are normally mediocre at best. The Crowne Plaza London - Gatwick has definitely got a big lead on its competition. Congratulations bone and all.

Has a large circular drive with water fountain as you arrive. Very friendly check in when you…read morearrive. Rooms are interior facing or exterior. The pluses: Very nice and very modern set up. Two on site restaurants. A pub to watch the games and a fancier place. Has a nice clean gym. Rooms have stand up shower and a bathtub. A couple minor drawbacks: Limited outlets in the room and none usable at the bed headboard. Sauna hours posted in the room are incorrect.

Friend booked this hotel to escape London and relax for the night. Beautiful contemporary setting…read morewith little touches to make your stay nicer. The spacious room we booked had an iron and it's table, tea & coffee and a fridge. The shower room has both a bath and a shower. What was lacking are sockets by the bed. Small detail you'd say but very useful. The gym is open 24h and spa area was ok but way way too cold. I apologise for the lack of pictures

Newly renovated. Very accommodating staff. Easy cheap way to the airport. Will visit again in the…read morefuture. Lovely views of English countryside.

Very close to Gatwick Airpot was a plus for me and there were a few shops near by…read more I checked into the hotel and the receptionist was nice. Check in was very quick, which is nice because it took me 5 hours to get there. The room was very modern and the bed was very comfy. The bathroom was in this cool, pod shaped structure. Meals are extra/not included in room price. There is also a full stocked bar. For dinner, I had the cheese and leak tart with a salad, which was delicious! A nice meal after a rough day. For breakfast, you have the option for continental or full breakfast (included continental). I opted for the full English. Lots of options to choose from: yogurts,fruit, pastries, fruit, sausage, bacon, hashbrown triangles, grilled mushrooms, grilled tomatoes, scrambled eggs, coffee, tea. The bus to the airport is just outside the hotel door and costs £3

Good business hotel. Needs air con though but great free wifi access everywhere and superb…read morebreakfast. 7/10 from me!

Easy to find, easy to park (free). Rooms are compact but clean and functional. Corridors smell a…read morebit musty! Fab showers in small bathroom. Compact rooms but they do the job. 10 mins drive to Gatwick North Terminal. Special offer combining Valet parking is unbeatable.

Courteous staff and clean room. But what more should you expect for £59 a night? Breakfast you ask?…read moreWell... yes, breakfast was included in the price, but I wouldn't really call it that. There were no sausages left so I decided on waiting with a cup of coffee. But there were no cups left. So I decided to have some muesli. But there were no spoons left. Finally the sausages came. Wasn't my idea of a decent start to the day, but I do like my food (maybe a bit too much), and this was a disappointment. Oh - and stay clear of room 224. Noisy as hell next to the elevator...

Just needed an overnight, expected the usual and walked into exceptional. Spotless, modern, quiet…read moreand efficient. But it's the staff that put this one in the 1%. As a frequent flyer this hotel beats any upscale overpriced chain. Living in the USA I'm used to hospitality but this place exceeds all expectations. Simply put I could have paid twice as much and still feel satisfied.! Ian Morton San Diego

Finally able to write a review for my Europe trip again. I've been in countries that don't have…read moreYelp! Never knew that was even possible, but I guess certain countries aren't associated with Yelp. Either, I'm back in London, so I can start again! This is a pretty decent hotel located near the Gatwick airport, so if you're only staying in the Gatwick area, then this place is perfect. The rooms are huge and the price is lower. There is also a pool and a gym. What's weird is that the rooms don't have AC. There is a portable fan, and air comes out of the ventilation, but it's not really cool. Still, this is a pretty nice hotel, especially somewhat close to London. Overall, a big thumbs up from me!