Very friendly people. It's a small personal kind of place. Our Libby loves them. Pricing is good…read moreand location is good. It's behind another company so sometimes maneuvering parking is tight.

when we go out of town we always bring our cat to Paula's. he is always loved on and cared for…read more great place for cats

This is an A # 1 pet salon! The owners are very loving and caring to our animals, they are very…read moreexperienced and take great care of our doggies while they are having thier salon day. This is the best pet salon in this town and the prices are very reasonable! I feel very safe leaving my animals with them.

We took our dog here while we were visiting relatives to get a wash and groom. That was the…read morepossibly the worst thing we could have done. When we got there for our appointment and the sign was turned to closed because the owner "didn't want any business today" that should have been the first clue. We were told three hours and when we showed up to collect the dog the owner had the nerve to chew us out because she wasn't done. A simple "I'm not done yet" would have sufficed. When we got the dog back, the cut was uneven, his nails were cut but not filed, and even though we told her the dog had sensitive skin, she used something that broke him out horribly. This groomer's ineptitude will cost us a ton in vet bills to get him comfortable after this. Run - do not walk - from this groomer.

I'm new to this area and was looking for someone I could trust to take good care of my precious…read morepoodle. Well, look no further. Maggie was "Great ". If you want someone that truly cares and has a love for animals, then this is the place. Check it out. She did a great job and I will be back! CJ

Called about a nail trim after a no show of the owners at another groomer in Franklin. The lady at…read moreFranklin Grooming said to come between certain hours and we did. She took us right away and was really a nice lady. Her groomers and staff were very helpful and the prices were very fair. She now has a new permanent customer! Sorry Katrina.

Be warned, we had to pickup our dog early and she had a shock collar on. We have never put her in…read morea shock collar and we were never told by Mountain Dog they put her in one. If there was a problem we should have been notified. How many other times has this happened? This is NOT ok.

Warm and welcoming. Great cut on my three puppies after listening to my wishes. Great pet sparead more

This dog salon is owned by two people who have no business working with animals. My husband dropped…read moreoff our dogs on our first visit and the man who came out to pick our dogs up to take them back to thier "holding cell" jerked there collars so hard they came off and then he yelled at my dogs! I dont feel safe with my animals going there! Although the people who own the business are rude and unprofessional the dogs did smell good and thier nails were properly trimmed.

Wonderful people. Saw this other review and had to write something. Wayne and Katherine are the…read moremost caring people I have ever met. They have always treated my babies with love and compassion. Katherine always does an excellent job grooming and they always come home happy. Many of my friends take their dogs there too and I've never heard anything but praise. I highly recommend them. We have been going there many years and hope they never leave. Lol

best place for grooming in franklin. i genuinely can't think of a bad thing to say about their…read morework, their hospitality, really just about the store in general. if you complain of the smell, please stay in your gated community and complain from there. it's a PET store, not a donut factory. Sydney & Cody up front are very knowledgeable and sweet. Crystal is an award winning groomer, so don't miss out on a good groom based on what Appalachian folk have to say. I stand on what I believe.

First impression, disgusting place. Smelled of strong amonia from animal urine saturating the…read morefloor. Dead & living roaches noted on merchandise. Plants looked unhealthy, rotting & dying. Fish looked fair; algae growing in all the tanks. Birds, hedgehog, Guinea pig were precious. Staff were well-educated and nice. Noticed dogs being groomed (they were neat and pretty). Did not purchase anything.

Dr. Shields was our longtime vet while we lived in Cullowhee, NC. I have had experience with many…read morevets over decades of pet ownership. These experiences have been in large cities and small, urban and rural. I have taken pets to top-notch vet schools for treatment from world-renowned DVMs. I can, without hesitation, say that Dr. Shields is the best vet I have had treating my pets. She is exceptional.

Dr. Amanda Buchannan-Gambrill is a knowledgeable and caring veterinarian. She is the only…read moreveterinarian in 50 miles who will come to my farm to treat, vaccinate, neuter, and care for my farm animals. She treats all the animals with the care and concern she has for her own. Her prices are more than reasonable. The practice is clean and comfortable and the staff is well trained and efficient. I consider my animals fortunate to have such a caring and capable doctor to treat them.