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    Godwin Painting

    5.0 (1 review)
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    Services - Godwin Painting

    Exterior painting

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    9 years ago

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    Showstopper Painting

    Showstopper Painting

    (2 reviews)

    We engaged with Showstopper to paint the entire interior of our Newport New home. Everything about…read morethe experience was professional and top quality. In meeting with Ivan (Sales rep), we found him open, knowledgeable, and a pleasure to work with. The quote was very competitive. The job was completed on time with no issues at all. We were very pleased with Karen (project manager) who gave us regular updates and with Jose (painter) who did exceptional work. Will definitely use them again and highly recommend them.

    Repainting kitchen cabinets: The sales person is truly a sales person. You are given a fancy folder…read morewhen in reality is not worth the paper it's written on. After the sales person came to our home our project went downhill with each interaction. We were told Showstoppers's employees would be doing our cabinet repainting. The "crew"' started with one supervisor and three workers. This quickly went down to two workers and then 1 worker who was "dropped"'off at our home. This crew did not appear to be showstopper employees as they were not in showstopper's uniforms and indicated to us they were kind of "employees". After they indicated they were done with the painting of the kitchen cabinets I had over 35 pieces of tape with items needing fixed- this included paint runs, paint not covering previous paint, chips not sanded out, surfaces that had dull finishes etc. They also left their larger utility trailer in my driveway over the weekend without asking or even telling us. The amount of disappointment was crushing. I had waited 3 years to have my cabinets painted, passed on a local person and paid more because of the sales pitch we were provided by Showstoppers. Showstoppers states on their shiny sales folder "our mission is to Honor the Lord through the way we drastically transform peoples experience with traditional contractors". I have been a homeowner for over 30 years and this experience was drastically horrific. We were told a manager would be out and he was a no show. He did sincerely apologize that he got busy. After being gaslit by the first manager, a district manager arrived to inspect our cabinets and agreed there were many issues. I insisted all the cabinets be removed again and re-sanded and repainted. This meant resealing off my kitchen again, having no access to my kitchen or living room. Once they were re-sanded and painted for a 2nd time there were issues with the alignment of the drawers, cabinets and a few minor paint touch ups. Since the cabinets had been removed twice and reinstalled a bracket was damaged and the first manager told me I could order one. I work for a large company that takes customer service and surveys very seriously. I do not take providing a negative survey lightly. My hope is providing this review is that 1) Showstoppers aka The Painter Inc. will reassess their organization and their core values. They come in strong and finish weak. There are too many chiefs and not enough Indians. Do better. Live up to all your shiny promises. 2) As a homeowners home repairs are expensive and the goal is to have a good experience after spending thousands of dollars- this was not the case each step of the way for our cabinet painting. One of the promises Showstoppers has is that they will not wash their paint brushes in your sink. Can we focus on the real issues- a good quality paint job. The final straw was I asked (because I wasn't provided one )for a warranty card and received 2 and both were wrong. One card was a 5 year warranty and the second one was a 15 year warranty card but the date was only for 5 years. I asked for the correct warranty card for 15 years and dated for 15 years as our contract stated. We again received a "sincere" apology and received the 15 years warranty card. The shiny paper shows 100% money back guarantee if you aren't completely satisfied. We are not completely satisfied. We did receive a small adjustment because of the horrific experience but I am not completely satisfied. What should have been a professional home repair was a chaotic mess filled with phone calls, emails, stress, and disappointment. Ultimately we hired someone to finish the job.

    Godwin Painting - pressurewashers - Updated May 2026

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