Before I got my lips done, I was searching high and low for the perfect place, and the perfect…read moreperson to touch my face. I already liked my lips, I literally just wanted my lips slightly fuller. Most of the places that I came across I personally felt like they would either do too much or too little. Which is okay but it wasn't perfect for me. I asked my cousin for a recommendation and she recommended Steph and the plump room. I stalked the plump room's instagram so hard for a couple of months before I was sold. Off the bat, I noticed that she offered a service called "mini plump". I went through all the pictures that I noticed had that service in the description and honestly love the results, but I wanted also, somebody who I felt very comfortable with, and who was very knowledgeable. Even though I saw that she had the service that I wanted, and she understood the assignment. I still wasn't sold because being comfortable and having somebody who's very knowledgeable and has great customer service is also very important to me, so I continued to stalk her page until I could get a feel of her. Honestly, once she was on my radar it didn't really take much to sell me, because Steph is always engaging on her Instagram. She's constantly answering questions, doing lives, making educational videos/posts on services she offers. My fav videos/ posts are def the ones where she's doing a service on herself and explaining herself. I ofc ended up getting my lips done with her and I'm truly obsessed. I have gotten my lips done twice so far and she's amazing, I'm really glad she does lips.

Steph is the best! I have been going to her for years now and the only one I will see for any Botox…read moreor fillers. My mom even flies down from Michigan to come see her because she's that good. For context, I have a terrible phobia of needles and Steph is so gentle and makes the process as easy and painless as possible! Highly recommend The Plump Room to everyone!!

Bad experience w Danielle. Terrible rash after facial. Danielle mislead me into doing facial (she's…read moreso greedy, she'll do anything for the money) despite being allergic to certain chemicals (which I told her about). After treatment she did not answer my calls just ignored me. This place should not be allowed to operate.

I've gotten multiple facials by Danielle and no other place compares! She does a fantastic job with…read moremy skin and I always feel refreshed and so happy after. She is also so polite and kind, and very accommodating. Will keep coming back for more!!

When she does something wrong she will yell, she will fuss, and she will try her hardest to blame…read moreyou for it. I initially came to her for sugaring. I read the reviews and felt she was the best choice. She's very personable. I decided on armpits, Brazilian, face and eyebrows. My Brazilian and armpits went fairly well. I had more ingrowns after this sugaring than the previous one, I'm not sure who's to blame. To be honest. I know I exfoliate. My eyebrows were gorgeous, no issues there. The face sugaring... she told me I had bumps because of folliculitis. This was the first case of her dodging blame and blaming the customer. It was my first time having the hair removed from my face. So I'm not sure if that's true or not but what I do know is. She does double dip in the wax. So it could have been a a slight infection. Today when she messed up my eyebrows, well.... the skin under them.... she tried to tell me that it was a normal thing just like she said the folliculitis was a normal thing. She went from saying all I made a mistake I didn't hold your skin tight enough..... to saying it's a normal thing it happens to everyone. I'm starting to think the "folliculitis" was not a normal thing. It caused a lot of hyperpigmentation on my face. For which she also wouldn't hold herself accountable for. The thing is, if it was just folliculitis, then my eyebrows and lip should've had folliculitis as well but it was just on the sides. I've had to explain multiple times if someone comes to you to receive a treatment, and when they leave their face is worse. You have to hold yourself accountable for stuff like that. Today I had to explain to her that you can't mentally manipulate someone and try to make them feel like it's their fault when you do something wrong. She tried to tell me if you're out in the sun too much or maybe use retinol or maybe it's just the wax the wax took the skin off. No you control the way you waxed the skin off my face. She said she never had a client try to make her feel bad before. And I was a bad person. But I can't make you feel bad if you feel bad.... it's because you know you did something wrong. She kept saying that I should stop accusing her. When it was fresh and it just happened.... and there is no one else to, as she calls it, accuse. She started getting loud she started talking over me all of the signs that people exhibit when they know they're wrong. She had a client that was coming right after me even though she said she didn't work on Mondays. I think maybe she was rushing. Imagine putting wax on a wax strip on skin, and not holding it taut. When you go to rip it off, the skin is going to lift with it vs holding it tight enough so it can't. But she tried to tell me "the wax grabbed the skin and the skin just lifted" at first. The skin doesn't just lift on its own. When she saw I wasn't buying it then she said..... "maybe I didn't hold your skin enough". She keeps calling it a minor "skin irritation" what I don't think she understands is.... she waxed multiple layers of skin off of my face. I've got quite a bit of hyperpigmentation on my skin from the sugaring.

Marley is great. The only person I go to for Brazilian sugaring. She's gentle, efficient,…read moreknowledgeable, and a sweet person.

Left dark marks and scars on my left cheek. It's been over 3 weeks and there are still scars. All I…read morewanted were a few bumps removed and now my face looks worse than before. I've called her about it and she keeps mentioning it'll to away in a few days. Only came here because of good reviews so watch out.

Rachel is great! I have waxing (leg and brazilian) and facials done by her regularly. Waxing - she…read moreis so patient! My hair is barely visible and wax doesn't take it out at once, so she searches for the "invisible ones" with me ). She is not squeamish, so your brazilian will be done right. She does facial Eastern European way - cleaning by hands, but then she uses all the needed masks, peelings and equipment. I have never left her office with a red face, it's always quite presentable actually. it's an overall pleasant experience of not so pleasant procedures. P.S.: now that i moved to New England I still go to Rachel every month when I go back to Florida to visit.

Jen was awesome. First time getting a facial or teeth whitening for a wedding. She explained the…read morewhole process to make me feel comfortable. Totally accommodating when I had a change in my schedule. Good vibes. Thanks Jen

Love love love Jen! Been with her since the beginning of her skin care career. My skin is always…read moreglowing and super hydrated. Love that she customizes all facials based on your skin care needs. She takes her time, the mood is very relaxing, I sometimes falls asleep. Love that she gives you the option of music, total silence or the occasional therapy session lol. Highly recommend this place! You will not be disappointed.

The service was great! I got the full bikini wax (my 2nd wax ever) and it was very efficient quick…read moreand as comfortable as a wax can be. The therapist was very pleasant and informative for a newbie like myself as I had many questions. I highly recommend!

Finally I found a place to wax my nostrils. The address and other information was correct but the…read morepin on the map was wrong. I called them and asked for directions. Lucky me no appointment needed today for that and was able to paid with my debit card. So far I will return to keep my nostril near. Due to the COVID now you will need to make an appointment.

Sandy was very professional, pleasant and accommodating. It was my first time getting a sugar wax…read moreso I didn't know what to expect. She talked me through the entire process. Sandy, made sure I wascomfortable and even had a convo throughout the process. She is very clean and detailed. I love that she is passionate about her job and is knowledgeable. What attracted me most to her service was that everything is all natural. I will be a long term customer and will tell all my friends. She is the one stop shop! I'm so glad I found her!

I found belle naturelle beauty spa through an Instagram ad. I had my first appointment in May for a…read moresugar wax. Sandy(the owner) was super friendly and the appointment went well despite it being my first time and my pain tolerance! She has excellent customer service and will do her best to make you feel comfortable. Especially if it is your first time. The spa is kinda tricky to find the spa in the hotel if you are directionally challenged like me. So plan ahead before your appointment. But other than that. Would definitely recommend this spa for anyone looking for sugar wax!

With so much stress in this world, it is such a treat to go to ML spa. Transcendent. I can't go to…read morea high end retreat for a week, but I can't get the healing touch at Michelle Lambert spa.

Michelle was amazing! Out of the 10-12 different massages I have had in my life, this was the best…read moremassage I have ever had! Her technique was excellent, hitting areas of the body others often neglect (side body/ribs), and moving the neck and legs to help with better stretching and alignment. The place was clean and relaxing. I loved the heated bed and massage stones used during the massage to really get the knots out. She did a great job of using the deep pressure I requested. I loved the complimentary tea at the end! I will definitely be back!